Évaluations des clients Billingsley Auto Service

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Billingsley Auto Service

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Gary M. le

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This is the second time we've rented from this location. The staff is kind, professional and accommodating. We will continue to rent here in the future.

George L. le

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U-Haul agent and staff were all very friendly. Process was quick and pain free. Would definitely use this location again.

Julie M. le

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I love to rent from this place, they are very nice people and they treat you right

Chris D. le

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Get rid of the posit for paying cash you put me two hours behind schedule because I had to go to the bank and put money on my card it’s ridiculous

William H. le

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Le client n'a pas laissé de commentaire.

Emmett H. le

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Another outstanding rental from Billingsley's Auto

Robert S. le

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Had a light issue. They fixed it

Mitchel P. le

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Look closer at the tires

Emmett H. le

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Stay the same! Always appreciate the customer service.

Emmett H. le

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Outstanding as usual I would not change a thing

Caleb H. le

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Overall beginning rental very confusing was unable to meet initial order agreement and uhaul was not able to provide the truck i ordered in the closest town had to pick up in further away town. I was supposed to be comped the additional miles but was charged after the fact. Called to clear up issues was told uhaul would reach out with in 48 hours. Never received a call and received a collection notice in the mail. During the pick up the Shop owner only delayed the online order and the pick upprocess. Shop owner left back door unsecured due to having to add the blankets after I have completed my pickup inspection.I Lost 2 blankets during drive to nearby town. Thank goodness was not charged during drop off time. Shop owner tried to ring me out and tried to charge me considerably more due to not have access to online pricing? I think your customer service is lacking and need to have better trained people making these changes or arrangements. Moving is a hard enough task without dealing with additional issues from a service company. I will strongly recommending to everyone i know not to use uhaul and will not be using uhaul again unless great attemps are made to resolve this issue.

Michael G. le

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Le client n'a pas laissé de commentaire.

Dana D. le

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Le client n'a pas laissé de commentaire.

Danny T. le

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Le client n'a pas laissé de commentaire.

Jon N. le

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Friendly

Robert D. le

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Le client n'a pas laissé de commentaire.

timothy D. le

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Le client n'a pas laissé de commentaire.

Lori W. le

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I dropped it off but could not navigate sight to check in

Marcus B. le

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Le client n'a pas laissé de commentaire.

Kirby C. le

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Le client n'a pas laissé de commentaire.

Jim S. le

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Truck was ready on time and clean. Excellent customer service.

Carol J. le

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Not take an additional 93 dollars and some change from my card on top of the 18.95 that I paid to rent the trailer. If your going to put a hold on a customers card you should atleast tell them first.

Lisa Jane I. le

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Le client n'a pas laissé de commentaire.

Charlene K. le

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Le client n'a pas laissé de commentaire.

Stephan S. le

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Le client n'a pas laissé de commentaire.

Bob B. le

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I was scheduled to pick up at location about three blocks from house, instead had to drive fifty miles round trip to pick it up. Otherwise it was great. Billingsley's was super.

Sheila W. le

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Le client n'a pas laissé de commentaire.

Damon P. le

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I reserved our UHaul a week in advance. When we got there, our 20’ truck hadn’t been checked in and could have been rented out from under us because of this. We had to wait 30 minutes for them to check it in. He asked us to finish it up online, and I began to. Midway through he finished it in the office and charged our debit card without asking us first. I was going to put it on our credit card so this was a big inconvenience. Overall, after doing all I could to make our move easy with UHaul, this location caused a delay on our move date and charging our card without authorization was wildly unprofessional. After the encounter, the employee said ‘I think it’s time to retire.’ I just wanted him to do his job.

Mark S. le

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Le client n'a pas laissé de commentaire.

Bailey Y. le

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Le client n'a pas laissé de commentaire.

Jeffrey A. le

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It was after hours so just a key drop. Easy and no problems that I'm aware of.

Kathy Z. le

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They were very friendly and helpful. Great experience!