Évaluations des clients Bills Tire Center

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Bills Tire Center

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matthew T. le

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Le client n'a pas laissé de commentaire.

MARY ANNE M. le

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Le client n'a pas laissé de commentaire.

LISA L. le

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Le client n'a pas laissé de commentaire.

Jeffrey S. le

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The tow dolly was not ready for me inspite of my reservation. For the sake of getting on my way, I drove to another uhaul location to get the parts so my rental dolly could now be repaired. The owner complained to me that he wasn't making any money off my business.

DAN P. le

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Truck was clean and well maintained. Pleasant drive.

Ricky M. le

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Le client n'a pas laissé de commentaire.

Jason W. le

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Le client n'a pas laissé de commentaire.

Cody G. le

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Dealer accused driver of cracking windshield that was already documented as being crack.

TIMOTHY M. le

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Le client n'a pas laissé de commentaire.

Gerald G. le

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Very helpful & friendly staff, walked me through the process start to finish so there were no surprises. Excellent equipment, simple rental and return process even after hours. Definitely recommended. Great experience.

ALLEN R. le

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Great friendly service. Definitely would use again and recommend to friends and family!

Stephen S. le

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Not charge 2 times for a product that needed repairs

Jesse V. le

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Le client n'a pas laissé de commentaire.

Joseph C. le

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I had planned to rent a 10-foot truck from Skip's Auto in Potsdam, NY but the experience was very bad - the truck was not ready and stuck in mud (needed to be towed out), it was very dirty both inside the cab and outside, they incorrectly reported the mileage and gas, and failed to timely issue me a refund. (I had to contact my credit card company for help in getting a refund). After cancelling with Skip's, I was able to get a ride to the U-Haul dealer in Canton, NY. Although he did not have a 10-foot truck, he found one at Bill's tire Center, and gave me a ride over the 20-miles to Ogdensburg, NY where I rented from Bill. I cannot say enough good or kind things about the Canton dealer and Bill. Both were extremely courteous, professional and very helpful. The truck was clean, and I was on my way in no time. They even went above and beyond by giving me a ride to pick up the truck. Thank you so very much!

JOSH L. le

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I got bed bugs from the uhaul. Then they took 84 dollars out of my account with no notice. Horrible. Then I had to pay out of pocket to get towed.

Charlie C. le

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Le client n'a pas laissé de commentaire.

Abigail F. le

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Le client n'a pas laissé de commentaire.

Frank S. le

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Le client n'a pas laissé de commentaire.

KRISTY B. le

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Le client n'a pas laissé de commentaire.

Deborah M. le

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Le client n'a pas laissé de commentaire.

Terry T. le

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Le client n'a pas laissé de commentaire.

MIKE C. le

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Bill's tire were friendly and had great customer service.

scott B. le

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The owner came out and looked the trailer over. I told him the shape it was in when I picked it up.

donna S. le

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Le client n'a pas laissé de commentaire.

Bruce W. le

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The service was excellent.

ARTHUR L. le

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I can't think of anything. They're cooperative and the equipment works well.

ARTHUR L. le

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many choices in terms of trailers. It was quick and easy. No problems at all.

Martin D. le

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make certain the wire for the lights has a longer tail this tale was about one in from the trailer which made it necessary to add a jumper

JUSTIN M. le

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Le client n'a pas laissé de commentaire.

Alicia D. le

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This chick used my email so I'm gonna leave a review. (P.S. use your own email lady)

Nichole D. le

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Le client n'a pas laissé de commentaire.

RICK P. le

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Le client n'a pas laissé de commentaire.

ALLEN R. le

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Le client n'a pas laissé de commentaire.

karen H. le

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The business owner is not terribly friendly, but he has hired an efficient and friendly reservation desk person, "Kayla"? We had a two part rental and she was very efficient in calling to the next part of our trip to make sure they understood our needs. "Traffic" had somehow messed up the original plan.

Grant P. le

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Your online booking was great till I received a call 2 days later saying the truck I ordered was. It available at this location but would reserve me one 1/2 the size and call if this is a problem. 2 days of calling and waiting to speak to a rep to tell them that the smaller truck wouldn’t do because I’d have to make 2 trips pay twice as much for gas and mileage. Never spoke to a rep because my arm got tired of holding the phone for 30 mins at time. I finally got a rep and as I started to explain my situation the line went dead. Now I’ve waisted 3 hours of my week on the phone with no results an a great deal of frustration because now I have no choice but to use the smaller truck and inform all my friends that have volunteered to help me that it will be twice as long that I will need their help. Over all not at all satisfied with my experience. Bills tire center however we’re very professional and apologized for what was not even their mistake.

TERRI H. le

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Le client n'a pas laissé de commentaire.

Bob M. le

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Le client n'a pas laissé de commentaire.

DANNY B. le

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Nothing. I'm satisfied.

SAMANTHA S. le

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Le client n'a pas laissé de commentaire.

FRANCIS M. le

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Entirely satisfied.

RONNY M. le

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Le client n'a pas laissé de commentaire.

Malorie G. le

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Le client n'a pas laissé de commentaire.

peter J. le

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Le client n'a pas laissé de commentaire.

linda B. le

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It’s already above average. No improvement at this location necessary in my opinion.

MIKE S. le

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Le client n'a pas laissé de commentaire.

EUGENE D. le

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Bill was very helpful and the truck was available immediately. Very courteous and helpful staff

Michael M. le

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Not a thing. Thank you

SALLY F. le

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The personnel at Bills Tire center in Ogdensburg were very helpful and knowledgeable. Very professional A+

Rhonda H. le

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Did great

shane B. le

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Bills Tire center is excellent!!! The service and knowledge was A1!! Would recommend them to anybody looking to rent a U-HAUL!!!

Jeff H. le

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Inside of windshield was so dirty I could not see out of it.

Paul F. le

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Le client n'a pas laissé de commentaire.

ron M. le

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Keep doing what you do

RYAN L. le

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Le client n'a pas laissé de commentaire.

Megan L. le

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Le client n'a pas laissé de commentaire.

KEVIN L. le

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Le client n'a pas laissé de commentaire.

peter V. le

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Le client n'a pas laissé de commentaire.

LAURA E. le

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Le client n'a pas laissé de commentaire.

terri P. le

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very difficult getting trailer back in a very tight spot

Daniel B. le

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Fast, courteous service, truck was clean and in good condition. Thank you to Bill and the crew!

GLORIA G. le

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The man who attends to the UHaul at this location was quite rude. I don't think he likes his job.

CHARLES C. le

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I paid 79 cents per mile for your smaller box truck when I thought it was 69 cents.And get better gas efficient vehicles for the next customer or lower mileage rates

peggy R. le

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Le client n'a pas laissé de commentaire.

AMANDA H. le

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Le client n'a pas laissé de commentaire.

KRIS E. le

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outstanding service....Bill Vielhauer and staff went out of their way to make this easy

DARRYL F. le

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Great service really don't need to change anything. I've rented from other Uhaul dealers over the years. bills Tire Center did a amazing job

Raj P. le

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Truck had dents and damage. It had trouble with grades and shifting gears. Storage irresponsibility by uhaul for a lousy 50$ will prevent me from ever renting again. I rented uhaul for more than budget because of their free storage for 30 days on one way rental...but this large company does not stand by their promises even for such a tiny amount

PAT K. le

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The staff person was very helpful in correcting a late-charge on my invoice - friendy and helpful

SCOTT B. le

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Le client n'a pas laissé de commentaire.

KIM L. le

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Make sure there's a dolly and straps in every uhaul. Stop overcharging.

gwen W. le

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Le client n'a pas laissé de commentaire.

RICK P. le

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Great pick times and nice to have newer vehicles.

Anne P. le

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The man who took off your trailer from my hitch..scratched the black bumper on my 2017 Honda Pilot. He asked me to pull my SUV on the lawn which was muddy. I told him that I did not want to drive my SUV threw the mud..and get stuck. he said I wouldn't. As I watched him take off the trailer he wasn't able to put down the trailer on the ground without hitting my bumper. He even asked me for help to push back the trailer...I told him to go get help. I talked to the owner of the business. Bill's Tire Center..Bill Vielhauer. He told me I had to call Repwest Insurance Co. Which I did. My claim # is 008-40155-2017. I just bought this SUV a month ago and I am very disappointed in this UHaul location.

NANA B. le

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Le client n'a pas laissé de commentaire.

John S. le

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Le client n'a pas laissé de commentaire.

PAUL R. le

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Le client n'a pas laissé de commentaire.

DOUGLAS M. le

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Le client n'a pas laissé de commentaire.

RICK P. le

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The customer service was awesome. They went out of their way to make sure we had the proper size vehicle for our move.

MARK L. le

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Le client n'a pas laissé de commentaire.

robert T. le

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Le client n'a pas laissé de commentaire.

Denise L. le

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Le client n'a pas laissé de commentaire.

HEATHER M. le

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Le client n'a pas laissé de commentaire.

RICK P. le

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Truck had a bad shake

mike D. le

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ANOTHER GREAT RENTAL

Michaela B. le

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Le client n'a pas laissé de commentaire.

Stephen D. le

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Le client n'a pas laissé de commentaire.

Robert P. le

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GREAT SERVICE-

ELIZABETH B. le

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GREAT SERVICE VERY NICE PEOPLE TO DEAL WITH

MIKE D. le

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GREAT PLACE TO DO BUSINESS.

ELIZABETH B. le

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great service

Elizabeth G. le

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IT WAS DIFFICULT TO FIGURE OUT WHERE TO PACK -- WE ALSO DID NOT REALIZE THAT WE NEEDED TO BUY A PADLOCK AND LOCK THE TRUCK UP AND DROP THE KEY PRIOR TO DROP OFF -- IT WAS PROBABLY IN THE CONTRACT -- IF THAT COULD BE VERBALLY TOLD TO CUSTOMERS PRIOR -- THAT WOULD BE HELPFUL

pamela S. le

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I reserved a 17 foot truck Friday morning (to use Saturday) out of Canton, NY. Friday afternoon, they called me back to inform me that they only had a 15 foot truck available for Saturday. They said it would hold the same amount of stuff and it was the same cost, so I agreed to it. Saturday morning, I received another call that they had no truck for me in Canton and I would have to drive to Ogdensburg, NY to get my truck (35 miles from where I live and another 30 miles from my storage unit). When I asked for compensation for miles and gas costs, the Canton office said they would give me an additional 50 miles and $10 off of the price (which started out at $110). When I got to Ogdensburg to pick up the truck, the guy there was VERY rude to me, and told me I would have to discuss any compensation directly with UHaul, since he was just a middleman. By the time it was all said and done, I was 40 minutes late meeting up with my "moving help" and my bill was $149.00. In am not a person who usually complains, but this whole experience was very time consuming and disappointing, and I would appreciate some sort of monetary compensation for my inconvenience. Thank you for your time and consideration. Pamela Stevens Contract # 96888749

JAMES W. le

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Le client n'a pas laissé de commentaire.

JORDAN J. le

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Le client n'a pas laissé de commentaire.

mike D. le

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GREAT SERVICE VERY PROFESSIONAL

COLLEEN E. le

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Le client n'a pas laissé de commentaire.

CARL W. le

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Le client n'a pas laissé de commentaire.

ANITA M. le

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Le client n'a pas laissé de commentaire.

Thomas I. le

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Le client n'a pas laissé de commentaire.

DESIREE H. le

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The right signal light bulb stopped working on the trip.