Évaluations des clients Billy Prices Ace Hardware

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Billy Prices Ace Hardware

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Donna W. le

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Very friendly and helpful.

Mike H. le

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Vehicle was not full of gas, however we were expected to guess at how much to put in or be charged $60.00 for a 30 mile trip. Waited several hours for paper work so we could pick up truck. We will not use at this location again. Bad experience 2 times.

Rolondo O. le

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Le client n'a pas laissé de commentaire.

james C. le

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Le client n'a pas laissé de commentaire.

David B. le

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Le client n'a pas laissé de commentaire.

Brenda M. le

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Nothing

Billy H. le

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Le client n'a pas laissé de commentaire.

Daile Y. le

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Le client n'a pas laissé de commentaire.

Adam G. le

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Le client n'a pas laissé de commentaire.

Robert J. le

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The police questioned the individuals who unloaded the truck for me and they never even saw the inside of the truck or knew anything about the missing item or others like it.

don P. le

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Le client n'a pas laissé de commentaire.

David B W. le

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The technician was not helpful at all and I even had to unhook the trailer on my own.

Seth W. le

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They forgot to include my furniture pads in the truck. I had to go to another location once I reached my packing location.

BECKY H. le

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Great customer service

Edward R. le

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Le client n'a pas laissé de commentaire.

Gregg H. le

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Not try to cancel the reservation the day before or make us drive an additional 35 miles out of our way to pick up a truck. OR try to change the price on the insurance. Have some empathy for your customers instead of blaming everything BUT the service involved INCLUDING your customer as somehow my booking 1 1/2 weeks ahead of time was MY fault that the overbooking issues happened. And anytime I brought up an issue the go to response was "well we will just cancel your reservation and good luck"

Jacob L. le

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There was nothing wrong with the locations! However when we had a mix up and had to contact customer service that was awful! We felt as if they didn’t care and gave us the run around. Way to expensive for size of truck we got and our overall experience was terrible.

james C. le

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Le client n'a pas laissé de commentaire.

DON P. le

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Le client n'a pas laissé de commentaire.

James B. le

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Very friendly people to work with.

Ashley O. le

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Le client n'a pas laissé de commentaire.

SCOTT L. le

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I originally scheduled pickup in Lubbock, TX. I would have thought with as much time as I allowed and given the fact it is a college town Uhaul would have been better prepared. I'm not happy about having to drive 30 miles to pick this up.

george R. le

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Le client n'a pas laissé de commentaire.

Anthony G. le

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Le client n'a pas laissé de commentaire.

Patrick S. le

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Billy Price Ace Hardware is a great location for you, small town friendly and very helpful.

Luann D. le

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Very friendly service. Highly recommend.

Oliver M. le

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Be more knowledgeable about the equipment. And when it should be available. I was told my equipment would be ready in lubbock, TX, but it wasnt so i had to drive 40 minutes out of my way to pick up equipment. And when i ordered my 10ft truck i was told it be a 3 seater and it wasnt. I call the 1800 number and tammy was nice but didnt really know much bout the products. I understand that i made a late reservations but had i been told upfront that id have to drive to other location and that the truck there wouldnt hold the capacity that i originally booked it would have saved me so much money and hassel because of that i was screwed out of cash cause i had to tow my car from levelland tx to lubbock tx just cause of it. I would use yalls equipment again, however, the run around i was given has given me something to think bout next time i move. Finally, i was told that i would have assistant with loading the car to tow it, but the guy refused and told me that he couldnt help only instruct me. This was really frustrating. Cause if i had sent my fiancee to pick it up instead of me, she would have had a hell of time getting it loaded...it was very upsetting especially cause i paid a good amount money for this type of assistant.

Ruben S. le

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Le client n'a pas laissé de commentaire.

Sherri W. le

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Le client n'a pas laissé de commentaire.

Bryan W. le

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Le client n'a pas laissé de commentaire.