Évaluations des clients Bin 741 Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Bin 741 Storage

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Brian B. le

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Ramp on 26 foot truck is too short & steep. Previous ramps used were longer with lower grade. Contract was not correct with pickup/dropoff date. Site was not open on Friday due to holiday closing. Picked up keys Wednesday for Friday move and was not entered as such.

Michael B. le

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Good dealers like this are hard to come by, especially in the Forney area. If the AFM reads this, please make sure these guys stay happy with Uhual so we have a decent option in town!

Lakin L. le

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Le client n'a pas laissé de commentaire.

Brenda B. le

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Le client n'a pas laissé de commentaire.

William K. le

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Le client n'a pas laissé de commentaire.

Mark S. le

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Fast, Friendly, Explains every detail of the process and contract.

Tommy D. le

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Equipment was clean and good shape. Staff was friendly

Durranda G. le

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Very good customer service. I would definitely recommend.

Veronica L. le

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I order it online and was instructed to leave keys in a lockbox which they did not have or was not visible. Had to lock the keys in the truck. Other than that, good experience.

Dustin B. le

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Le client n'a pas laissé de commentaire.

Michelle B. le

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I did not receive the utility dolly and furniture dolly that I requested. Even though I was refunded the $14 for the charge, it still was a pretty big inconvenience when trying to load/unload the truck. Also, it would have been nice to know that the 10-foot truck did not come with a ramp!

Tena P. le

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Dropped off after hours so didn't see any personnel. Uhaul seems to think there are two locations here in Forney. Only one location can be found so this has messed up my drop off and my daughter has also since rented a truck with the same exact problem. Uhaul did take care of her meanwhile I am still overcharged by Uhaul. Until Uhaul can figure out what is going on and/or fix this issue I will steer everyone away. There were cockroaches in boxes I bought from Waxahachie Hwy 287 location. One of the reps there had a huge chip on shoulder and was absolutely horrible to deal with but one of the others has the best customer service skills I've seen in a long time. If someone cares to find out who, give me a call. Also, please refund overage charge.

Elizabeth W. le

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Le client n'a pas laissé de commentaire.

Connie A. le

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Le client n'a pas laissé de commentaire.

Douglas E. le

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All went great. Davis was a star!

Conradgeorge B. le

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Le client n'a pas laissé de commentaire.

ERIC S. le

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Le client n'a pas laissé de commentaire.

Robert M. le

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Le client n'a pas laissé de commentaire.

Carlos S. le

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Le client n'a pas laissé de commentaire.

Alfred L. le

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Emily, the owner, went above and beyond to make my transaction fast and easy. This is a great, family-owned, location and I would go out of my way to use their business.

Larry L. le

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Best/cleanest U-Haul office to which I've ever been. Smooth check-in/check-out.

Dustin B. le

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Le client n'a pas laissé de commentaire.

Arthur G. le

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Le client n'a pas laissé de commentaire.

Shane T. le

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Great staff, very friendly and accommodating.

Kellough P. le

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Le client n'a pas laissé de commentaire.

Mark G. le

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Quick pickup, hook up, and drop off. Nice people as well! Thank you.

Egide N. le

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This place was awesome! Convenient and easy access. Secure! The young lady in the front office was great. She is very friendly and takes time with all her customers.

Amy S. le

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I went to pick up my truck and the woman had closed up early. I showed up at my pick-up time, 30 minutes before close, and nobody was there. I did the pick-up on my phone but there was no code provided to unlock the key box. After getting put on hold 3 times, Uhaul finally got me in contact with the owner. He got me the key code but my equipment wasn’t in the truck. He wanted to just refund me for equipment cost but I had been switched to this location last minute because of the equipment I ordered. I couldn’t finish my move without this equipment. I had to drive back two hours later to get the equipment after the lady drove back and got it out of the office for me. This caused a lot of frustration and caused me to still be moving things in the truck at 1am. I would have given less stars if it wasn’t for the owner making the lady come back and get my equipment for me. I won’t be renting from this location again and I won’t recommend it either. This was the worst U-Haul experience I’ve had yet.

Michael K. le

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Emily is very friendly and very helpful.

charles H. le

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Le client n'a pas laissé de commentaire.

Joy S. le

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Le client n'a pas laissé de commentaire.

Mark L. le

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Le client n'a pas laissé de commentaire.