Évaluations des clients BJ's Grocery

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de BJ's Grocery

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timmy B.
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We had a great experience with the gentleman that helped us! He was friendly and had a great sense of humor. I would reccomend this location to my friends.

Kenetta S.
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They had the worse customer service. Vehicle was dirty. I am requesting a partial refund.

KIMBERLY L.
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I wish I had gotten the gentleman's name at BJs that handled my transactions. He was so professional, personable, and helpful!

Richard M.
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The folks that run BJ's are great people. They really care about their customers and making sure they get what they need and are given the best deal possible.

Julio R.
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Le client n'a pas laissé de commentaire.

Steven M.
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Unit had mud in the cab and cargo area. Furniture pads ordered were not available but I was still charged for them despite noting the dispute on the App at turn in.

darrian C.
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Maybe express that if you rent it for (x) amount of days that even if you return it early you will still be charged for those days and explain more of the details. Man was very rude and I was charged almost $200 for using the smallest sized uhaul for 1 day. I got charged for the 2 days I thought I would need it and then mileage on top of that. I was told I wouldn't be charged for anything until the truck was returned so I'm not sure why this wasn't able to be changed and when I asked why I was still being charged for 2 days I got a shoulder shrug and was told that's just how it works. Rip off. Terrible customer service.

BARBARA G.
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The gentleman who assisted me with renting the uhaul truck was very professional and knowledgeable in his job position. It was a pleasure working with him.

Neil R.
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Alfred was outstanding. He really took good care of us. The only thing I didn't like was the parking lot is full of large potholes.

Kevin P.
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Staff were very helpful and friendly, recommend this pick up/drop off location for anyone.

Garth T.
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Le client n'a pas laissé de commentaire.

KEVIN B.
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Poor Verizon coverage at this location made on line return tedious

Miguel R.
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The rep was very friendly and helpful

Decarlos C.
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Le client n'a pas laissé de commentaire.

Douglas D.
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The first truck was not. The second truck was. The process for dealing with forgotten blank return took four calls.

ZAMIR S.
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Excellent service, very friendly and open till late, Always take care of customers!!!

Greg S.
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Le client n'a pas laissé de commentaire.

Alex A.
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Le client n'a pas laissé de commentaire.

Angelica G.
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Better communication and actually listen to the customer.

John W.
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Very friendly and easy to deal with.

Ernest H.
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The gentleman I rented from is a very nice and courteous

Randolph J.
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First Class service! Very professional Gentleman at this location. Looking forward to doing business at this location again.

Regina T.
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The customer service was fantastic, and they are very friendly, I would recommend anyone to use this location!!!

OLUFummito A.
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Location was very convenient and the staffs were extraordinarily helpful and went the extra mile to accommodate my needs. Would highly recommend. 5 stars.

Robert L.
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Le client n'a pas laissé de commentaire.

CHRISTOPHER K.
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Le client n'a pas laissé de commentaire.

Stacia H.
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Fast, easy pickup. Helped me hook up the trailer and unhook. I made a mistake bringing back the trailer and they were very understanding and helpful! Will definitely get my next trailer here.

Larry L.
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I have used this location several times and have always been pleased with The staffAnd the helpful way in which they operate. I get in and out in no time at all. I'll be back again

ahmed O.
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Le client n'a pas laissé de commentaire.

harry M.
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I love the family that runs the store..

Greg S.
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Le client n'a pas laissé de commentaire.

Maria A.
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No one was there to unhitch the trailer for me. The attendant was rude and asked if I could do it myself.

Robert L.
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Le client n'a pas laissé de commentaire.

BRIAN H.
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Le client n'a pas laissé de commentaire.

Michael O.
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He was there to help and make the process quick and easy.

Scott W.
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Le client n'a pas laissé de commentaire.

Paul B.
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Le client n'a pas laissé de commentaire.

Levy S.
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Great customer service!

ROBERT D.
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From start to finish, my experience at this location was nothing short of outstanding.

steven M.
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Le client n'a pas laissé de commentaire.

Howard B.
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This location sucks, I'll never go there again

LaToya B.
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Le client n'a pas laissé de commentaire.

stephen G.
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Excellent service! Friendly and very helpful.

Clyde C.
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The gentleman at the counter was very helpful and accommodating. I was able to get in and get out very quickly, when I rented it, and also when I returned it. The truck was clean and perfect for what I was trying to do that day.

Hosang Y.
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Le client n'a pas laissé de commentaire.

Jennifer S.
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Le client n'a pas laissé de commentaire.

DeCarlos C.
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Keep doing what you're doing

Ashly E.
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Couldn't have possibly had a better experience than I did with the gentleman at BJs Grocery. He was well informed and very thorough in doing his job. When my young niece was unexpectedly injured during our move, they were quick to extend our rental until the next day at no extra cost. This made it possible for us to seek medical attention for my niece and not have to worry about being on a time limit with the uhaul. Would absolutely recommend to anyone else!

Jovan B.
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Le client n'a pas laissé de commentaire.

Richard D.
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Le client n'a pas laissé de commentaire.

Willie W.
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Nothing!! The staff was absolutely awesome!!!

MICHAEL P.
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Le client n'a pas laissé de commentaire.

Michael F.
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Le client n'a pas laissé de commentaire.

Marsha K.
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I had a positive experience at this location! The owner was very helpful and did a great job with customer service and made this process so much better! I would recommend this location to everyone in this area! Great job and thank you for all the help!, sincerely Marsha Kemp

Violet W.
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Le client n'a pas laissé de commentaire.

DeCarlos C.
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I'm constantly doing upgrades to my home and the only reason why I haven't went and bought a truck is because it's so convenient. This place is always great to rent from. The owner is great and the location is perfect. Thank again.. See you next week.

Kennette S.
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I really enjoyed my experience here and will come here again. The vehicle was here; I didn't have to wait. The owner was kind and flexible with changes that I needed to make as our move lasted longer than expected.

Brandon B.
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To make sure the trucks are clean and ready to be used and not have dog hair and other things.

Dale T.
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Friendly and helpful service. I would rent my U-Haul from here again.

Justin C.
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Le client n'a pas laissé de commentaire.

Lee A F.
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Very helpful and friendly - would use them again.

Fred S.
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Another great experience for me. Have used this location twice in last four months. Great service and very friendly.

chris W.
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Le client n'a pas laissé de commentaire.

mohammad S.
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Great service. Very nice people.

Echelon B.
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Very helpful and super nice!

Victor P.
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Good service

Caroline B.
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Great experience at BJs grocery. Would definitely go there next time I move.

WILLIAM C.
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Staff was friendly, professional, and courteous. This is where I will be renting my U-Haul equipment from now on!! No drama...

Andrew G.
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Le client n'a pas laissé de commentaire.

Kapri P.
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So amazing! They definitely know how to treat the customers. I know exactly where to come to get a UHaul from now on!

David P.
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Le client n'a pas laissé de commentaire.

Dwight W.
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I had to go to Lowe's a buy wire to repair the turn signal for the trailer that I paid for. Three locations in the area passed me off to someone else to get it fixed. Not sure who should be keeping up with maintenance, but I'm sure it shouldn't be me.

tim H.
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Le client n'a pas laissé de commentaire.

Bentley H.
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Le client n'a pas laissé de commentaire.

GRANT G.
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Very proactive and helpful. Best uhaul experience of many.

Leo E.
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Great guy

Teresa H.
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I haven't rented a rental truck in years. BJ's grocery was very polite and patient while explaining the check-in and return rental procedures. No questions were left unanswered. Excellent Customer Service!

BRIAN H.
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Le client n'a pas laissé de commentaire.

joyce G.
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The truck was not ready when I arrived. The person inside didn't know what the mobile pickup was, so he became extremely rude and took too much of my time. I finished check out of truck on my phone, as he proceeded to tell me he could do it. I get the keys to the truck. I turn it on, check engine light is on. I immediately tell the clerk, he said oh that's nothing. But it was a problem. The truck has power issues. You From a customer point of view “check engine” is an issue. The inside of the cargo bed was covered in dirty cigarette butts, ash. And the cabin has ashes everywhere and a box of Newport's left as trash. As a valued customer at UHAUL you would expect to at least receive something clean and in working order. I will be telling my associates as well as friends and family about my experience with U-Haul. I have never had a problem with budget.

Linda W.
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BJ's Grocery is an excellent place to rent a Uhaul truck. They were very helpful. He explained everything that we needed to know. I would definitely use them again.

Ernest H.
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The Gentleman was very courteous and polite and looked everything over as he hooked the trailer up to my vehicle

Eric P.
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Le client n'a pas laissé de commentaire.

Marlon W.
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Le client n'a pas laissé de commentaire.

joseph V.
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Nice people who work hard to please you!

Joseph K.
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Le client n'a pas laissé de commentaire.

Ross M.
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The owner is an awesome guy and very friendly.

John H.
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BJs provided outstanding customer service. I needed a truck unexpectedly and they went out of their way to help me. They were a pleasure to deal with. Highly recommend and will use again.

Robert D.
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Customer service at this location is nothing short of outstanding. The representative was helpful and supportive in everyday. We definitely need more people like this in the line of business these days. I would recommend this service to ANYONE. The next time I or anyone in my family needs U-Haul this will be our location. GREAT JOB

Demetrius H.
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Customer service was great

Khadiya C.
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Le client n'a pas laissé de commentaire.

Brian L.
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Le client n'a pas laissé de commentaire.

ray C.
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Le client n'a pas laissé de commentaire.

Shianne T.
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Even though it was a little father from me in the end I didn't regret the trip.My experience was great , customer service was very good.

Jessica P.
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Le client n'a pas laissé de commentaire.

jay M.
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Great to work with, met my needs and answered my questions, excellent experience

darden S.
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Store owner was very helpful and accommodating. My car broke down and I needed a rental quickly and he turned a stressful situation around with an immediate solution. Would highly recommend this store!

TONYA M.
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Alfred was extremely helpful and offers great customer service. Highly recommended

joe H.
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Le client n'a pas laissé de commentaire.

Aubrey F.
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No problems except uhaul's website. Our store experience was great.

angela W.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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