I rented a truck, 2 dollies and a dozen packing pads. I picked up the truck before they were open. The truck was there as promised but my other equipment was not. When I called back to ask about it I was told it was not on the order. I was told I could call around and see if anyone else had any. That is not my job, i paid for it I should not have to ride all over town looking for equipment I rented. I will never rent a truck online again.
Teresa R.
Customer Reviews for BK Motors
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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There was no one at the site. It was by appointment only. Left the truck and the key in the lock box.
Peter M.Jim was great to work with. Will use that location in the future.
GREGORY L.Excellent!!!
Jason J.Need more reps at other locations with this gentleman's hospitality & professionalism .
loretta B.All good. Agent was a nice guy.
JAMES H.we had issues picking the truck up before hours using our cell phone. The Uhaul website kept saying we were not at the location according to gps, even though we were sitting right in front of the Uhaul truck. It took us and a customer service rep 30 minutes to get the truck.
Tracy J.