Le client n'a pas laissé de commentaire.Alec F.
Customer Reviews for Black River Kwik Stop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The photos taken of the uhaul that were supposed to show the existing damages were all dark as they were taken in a service bay. Better quality photos should be taken next time.Mark F.
Le client n'a pas laissé de commentaire.Raymond M.
Le client n'a pas laissé de commentaire.Joani P.
The store owner was extremely unprofessional. He got angry with m & demanded the truck back 12 hours early. Nobody would believe what he hung on my car door, but I took a video. UHaul does not care about any of this and told me it wasn't their problem. I will NEVER use UHaul again!!! Also: be aware that prices change repeatedly from reservation to final sale. My mileage change went from 0,79 per mile to 1 to 1.09. The insurance charge changed twice as well. UHaul has become a very shady business with zero customer service.Elizabeth L.
Le client n'a pas laissé de commentaire.anthony M.
Over prices used for 3 hour toke 3 days for management to check truck back in so i know what it cost will probably never rent againRobert W.
Everything went well. The rep. (Phaz?) was very easy to do business with.Michael B.
Le client n'a pas laissé de commentaire.Richard S.
Le client n'a pas laissé de commentaire.Arden S.
Le client n'a pas laissé de commentaire.JEFFREY F.
Very pleasant service and informative. Thank you very much.margaret L.
Le client n'a pas laissé de commentaire.Phil W.
We dropped off after-hours, so there wasn't someone that met us at the location. The app experience was very easy.Melanie M.
See above messageKaren B.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.Karen E.
Le client n'a pas laissé de commentaire.Christopher D.
Person running the counter seemed as though not fully trained and couldn't answer all questions I had. I've rented from uhaul before so luckily I had an idea what to expect. Truck hadn't been gone thru as was smelly inside the cab and seemed unaware of my arrival. Overall things went fair so couldn't complain much but a more alert trained person behind the counter would've left me with a better experience. I believe some customers might not have handled it as well.Justin S.
Le client n'a pas laissé de commentaire.Dorothy C.
Le client n'a pas laissé de commentaire.Ronald E.
Le client n'a pas laissé de commentaire.Kori J.
Le client n'a pas laissé de commentaire.norman L.
Every time I drop off at this location there isn't anyone there that can do U-haul. I dropped my truck off Saturday and get a call from U-haul main office Monday wanting to know when I will be dropping the truck offPaul S.
Awesome customer servicemerrill P.
The wiper blades need to be changedJOHN V.