Customer Reviews for Blacks Automotive & Towing LLC
(Concessionnaire U-Haul dans le voisinage)

209 évaluations

7701 Bald Knob Rd   Mount Vernon, IN 47620

(812) 838-3867

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam : 8h am à 12h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(812) 838-3867

7701 Bald Knob Rd
Mount Vernon, IN 47620

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam : 8h am à 12h pm
  • Dim : fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

door bell

RHONDA T. 
Évaluation :
5

Do not overbook rental equipment. I had to drive nearly 30 miles to get the trailer that was promised locally.

Desmond K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELDEN D. 
Évaluation :
5

Is was also as good as it gets.

Kyler P. 
Évaluation :
3

This location was about 40 minutes away from the location I was supposed to get a truck from. The original location did not have a truck and so I had to drive 27 miles out of my way to get the closest thing available. I only wanted a 10 foot truck but the closest that could be found was a 15 foot truck. I was charged extra for the truck, had to drive a total of an hour and a half out of my way despite having reserved the original 10 foot truck in a more convenient location two weeks prior to my move date.

JENNIFER C. 
Évaluation :
4

Mr. Black and his associates were all welcoming and professional.

Kyle M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Levi G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LLOLANDA P. 
Évaluation :
5

Nothing great service but discounts to repeat customers

LLOLANDA P. 
Évaluation :
5

Very nice and friendly

JASON H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John T. 
Évaluation :
5

Started out negatively due to how long it took to get the vehicle. In hindsight I believe it may have had to due with the locations internet. The guy wasnt very good at multi tasking helping several people over the phone while making my mother wait throughout while she was just trying to pick up keys. He should probably try a little harder to maintain a professionalism with u-haul and not let the towing business he runs supersede the customer in front of him. He was trying his best I believe to work both at once

PRESTON H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

mike H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donald B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONALD D. 
Évaluation :
2

The location is very inconvenient to shopping and other amenities needed by customers who are relocating their homes

david W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charica H. 
Évaluation :
5

Family friend. Great service!

TIFFANNY J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Helena R. 
Évaluation :
5

Your phone app is a joke!!!! Why would Uhaul do something like this!!!

YVONNE B. 
Évaluation :
5

Very nice gentleman who was professional and courteous when I dropped it off.

BRANDI M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEVEN M. 
Évaluation :
5

When I pulled in (I was a couple days early), I was greeted with a smile, and didn't even have to get out of my truck... He told me where to put the trailer and walked out to the spot, where HE did the "heavy lifting", pulling it off the hitch. My only issue is that I didn't get his name!! He was FANTASTIC!

JOHN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lexie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAM N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM K. 
Évaluation :
5

We had a very pleasant pick up experience. The man who assisted us was very friendly and helpful. We were in and out in a timely manner. I would recommend this location to others.

ZACHARIAH B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

steve C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah F. 
Évaluation :
5

It was very quick and easy and painless. The gentleman working there was very polite and helpful.

David M. 
Évaluation :
3

The check in process is a mess. Your app does work. When it fails the process becomes slow and frustrating .

Monty K. 
Évaluation :
5

The computerized leasing system needs improvement. The program continued to lock up forcing a phone call to management to complete the lease.

clinton W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
5

The gps pickup would not recognize my location so I had to rely on a person Mr. Brian Black, to help me. He really saved the day

April D. 
Évaluation :
5

These guys did a GREAT job helping me. Mr Black went above and beyond to accommodate my needs. He personally was involved in my move with periodic calls to check on my progress. Time only allowed me to pick up the equipment on Sunday when they were closed. Not only that, this man(who cant get around well) walked out and made sure that the employee(who btw, drove back out on his day off to hook up the trailer) was doing the hook up correctly and advised me on safety and operation of the equipment. THANKS GUYS !

Terry R. 
Évaluation :
5

These guys did a GREAT job helping me. Mr Black went above and beyond to accommodate my needs. He personally was involved in my move with periodic calls to check on my progress. Time only allowed me to pick up the equipment on Sunday when they were closed. Not only that, this man(who cant get around well) walked out and made sure that the employee(who btw, drove back out on his day off to hook up the trailer) was doing the hook up correctly and advised me on safety and operation of the equipment. THANKS GUYS !

Terry R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim H. 
Évaluation :
1

Everything was great until I dropped the trailer off. While waiting on one of the employees to check me out, another (I believe he was the owner of the company) was on the phone complaining about not being able to understand (please excuse my language) “fucking sand niggers”! I do not condone racism and definitely will not do business with. I do not hold uhaul responsible for this, but will not do business there again.

Jason B. 
Évaluation :
5

I have nothing in mind that could be any better than it is. Everything was excellent, equipment and sales representative.

scott C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YVONNE B. 
Évaluation :
3

Better list what is and isn't available or make sure items are where they were ordered to be initially. Luckily the location my uhaul order was transferred to was convenient for me, but if i had lived where the truck was originally ordered to be picked up at then that transfer would have cost me at least 45 minutes to travel there and back

Jacob G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samantha O. 
Évaluation :
5

If Brian did not call us, we would have gone to the place we made our reservation for. He is in a town 30 miles away and knew we didn't know that's where to pick up vehicle from. I was never notified by the U-Haul rental place on Morgan ave in Evansville to let us know it wasn't available there. You need to fix this issue with online reservations!! Brian at Blacks Towing saves us several hours of grief!!!

Kevin S. 
Évaluation :
5

I think the storage area over the cab may have a leak. Some of our boxes got wet with the wind and rain Saturday.

harvy W. 
Évaluation :
5

Excellent service very helpful

john F. 
Évaluation :
5

This was one of the best experiences I have had with all the issues of moving. Direct and to the point and no hidden add-ons.

steve K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

karen W. 
Évaluation :
5

Above and beyond to get us a truck on short notice on a rainy day, thank you!

DEBRA H. 
Évaluation :
4

They checked me in very quickly and were very pleasant.

stacey C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES T. 
Évaluation :
5

We got there and he was waiting on us late Saturday night Super nice and really helped us when we needed the help. Unlike a lot of people he was willing to help after normal business hours. Merci.

dan O. 
Évaluation :
5

It was easy to get to the people are friendly my husband didn't have an issue returning it. It was all good.

Sara G. 
Évaluation :
2

Took way to long in rental office. My wife who stayed in vehicle ended up coming inside because she thought something was wrong. There was no one else in office and it still took to long.

Joel C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jane A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

HARVEY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MIKE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brian B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Robert S. 
Évaluation :
5

Brian was very helpful and courteous!

Chad W. 
Évaluation :
3

Trucks should have more than 1/2 tank of gas when you pick them up

Dianna C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dennis C. 
Évaluation :
5

Great service David Crow did an excellent job

benny T. 
Évaluation :
1

I called at 9 am on a saturday to schedule a 10 or 15 ft truck. I did so, so I thought. Someone called me at 11:15 to tell me there was a 24 foot truck (the only one available within an hour i think) 45 minutes away at a facility that closed at noon! Good news tho...i was to be charged the lower 15 foot 30 mile distance rate. We barely made it and i was overcharged. Ridiculous. Customer service could not have cared less about our problem! The place was great. Corporate uhaul was disgusting!

christie T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David C. 
Évaluation :
5

Cannot stress enough how extremely happy I am with this company. I moved to Indiana from North Carolina and towed my vehicle. Brian the owner was extremely helpful and took in the box truck and trailer I towed my vehicle with from North Carolina to Indiana on a Sunday when the shop was scheduled closed... He was even kind enough to give me a ride back to my new apartment after dropping everything off. Absolutely excellent company and wonderful personnel. Semper Fidelis! When you see this, Brian seriously thank you for making this move transition so easy and pleasant. You are an amazing person!

Matthew A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YVONNE B. 
Évaluation :
4

Rien

raymond P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michelle T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michelle T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeremy B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DALE S. 
Évaluation :
5

Easy access to move around with your truck. Great people and even helped me find 2 people to unload my 26' truck. Returning the truck was quick and it was checked in quickly!! Definitely would tell others about this location!!

scott C. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

James R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Benney C. 
Évaluation :
5

The manager of this location was very helpful/friendly and got me out of there quickly.

Leroy J. 
Évaluation :
5

Very friendly and professional customer service. Was very much appreciated

Jonathan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don A. 
Évaluation :
5

Aucun

raymond P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janet W. 
Évaluation :
5

Brian Black is very friendly, very very helpful, the office was very nice, (apparently he's a John Wayne fan)!

YVONNE B. 
Évaluation :
5

Very friendly personnel. Would recommend to a friend.

KEVIN D. 
Évaluation :
3

I reserved a truck for a 9AM pickup. I was notified that the truck wasn't going to be there at 9 but had no idea that it wouldn't be there until 4PM. So basically I lost the entire day waiting for a truck that I had reserved days in advance. All I got was "I can't do anything about it." The guy did call as soon as the truck came in but what's the point in reserving it if you can't get it even close to the time you need it. I had 3 people that took the day off to help me but all we could do was stand around and wait.

William G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

allen E. 
Évaluation :
4

make sure that they have a clean environment and trucks.

Vicki G. 
Évaluation :
5

Brian and his team did a great job and even helped me back to my new home

Robert J. 
Évaluation :
5

U-Haul had my pick up in a town 20 miles from where I requested my pick up. Brian Black straightened out the mix up. Excellent person.

Bruce H. 
Évaluation :
5

This was the best truck I have ever rented from Uhaul. Awesome truck, cruise control on long trip, wow. thanks for such great service.

Bill W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brian C. 
Évaluation :
5

They didn't have any packing supplies

Bonnie K. 
Non les évaluations ont été soumises pour cet établissement.

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