The location was beyond dirty and literally falling apart. I was uncomfortable being there. Every truck I have ever rented was spotless and clean however this van was dirty inside - it should have been vacuumed. The gentleman who rented the van was beyond helpful and extremely nice.Christine W.
Customer Reviews for Blackwood Service Center
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Blackwood, NJ 08012
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 5h pm
- Sam : 9h30 am à 1h pm
- Dim : fermé
Heures d'ouverture spéciales
- 5/22/2022 - 5/31/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The truck was filthy and disgusting. They gave me the truck with barely quarter tank. The employee was so rude over the phone. The pickup location was gross and the building had rain pouring instead through the ceiling.Nadia T.
It looks abandoned. A sign I'd needed to let you know it is an operating location.Shala F.
Le client n'a pas laissé de commentaire.Andrew B.
tire pressure on the vehicle was low in 2 tires.Kevin B.
Le client n'a pas laissé de commentaire.Jeffrey C.
Le client n'a pas laissé de commentaire.Adrian S.
Le client n'a pas laissé de commentaire.HIRAM G.
Le client n'a pas laissé de commentaire.AARON L.
The location does not have sufficient parking or signage visible. Moreover, they don't have a front desk to take of business as the man never introduced himself and took my license and credit card in the back to complete the transaction?Alan S.
Key code was not provided for 24/7 uhaul check in. Waited over an hour for someone to arrive to get me the keys to the vehicle putting me 90 minutes behind schedule.Casey R.
I have the picture of the truck before i used and after Showing the gas tank where i get what i return with that's very inappropriate you guys stealing moneyShahbaz H.
Le client n'a pas laissé de commentaire.Russ J.
Lower the ridiculous prices. I had a locale pick up of a cheap refrigerator for my garage. What should have been a quick and cheap experience turned into an overpriced headache. I spent 3x as much than the â€œ19,99â€ advertisement posted on the truck. This was a pretty bad experience which will probably prevent me from renting from uhaul again. Luckily, Home Depot/Budget/Penske/ and even Enterprise are alternative options for truck rentals.Alexander S.
Place looked like a broken down, run down ghost town with a beat up buildingRonald R.
I will never use Uhaul again for my moving needs in the near future and would not recommend to family or friends. I had the absolute worse experience as a customer trying to get a truck that I preordered a month in advance. Having only one truck available in the whole state of NJ is pitiful! You guys should hire some more staff so customers don't have to drive so far to pick up a truck! We had our location changed for pick up at least two times and the two days before our moving date they said they had our truck ready for us. Then a day before we had to move I got a text from John at Uhaul in Edgewater NJ that our truck is not at that location and we will have to be credited back. Then I was on your customer service line for a half an hour only to reach some woman who gave me a wrong phone number for the scheduling HR. Then I had to call back again and wait another 30 minutes to reach a man telling me that number isn't even correct. Then I had to call the correct number and wait again to reach a representative which led me to talk to her supervisor. It was beyond ridiculous to have to go through all this trouble just to get a moving truck. I was supposed to be refunded back money for my inconvenience and I haven't received it yet! Terrible service!!Andrew F.
Le client n'a pas laissé de commentaire.Ian R.
Le client n'a pas laissé de commentaire.holly B.
Sadly this facility was literally the dirtiest place I have ever been. Most of the ceiling tiles were gone or falling down, ceiling leaking in several spots with with buckets catching water all over the building. Cobwebs and layers of dirt everywhere. Definitely not expecting high end for a uhaul facility place was far beyond acceptable for customer entry. I was also informed at last minute that I had to pick up here bc my requested location much closer to home did not have the van. I was also not told any hours for that facility - i had an appointment at 3 to pick up and they texted me as i was heading there that they close at 4. Would have been good to know that ahead of time, thankfully i was on my way! And then charged for the extra mileage which seems a bit wrong.Lisa K.
I completed the on-line registration, but still had to wait over 20 minutes when picking up the truck.Donna H.
Le client n'a pas laissé de commentaire.stephanie N.
John was extremely polite and helpful he process my rental documents with great ease as I was pressed for time. Highly recommend this service station for u haul rentalshelley L.
Le client n'a pas laissé de commentaire.Debra N.