Évaluations des clients BLCS

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de BLCS

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Kristina B. le

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Le client n'a pas laissé de commentaire.

Curtis H. le

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Le client n'a pas laissé de commentaire.

Tyler S. le

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The guy on phone was useless

Paul Y. le

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It’s awesome the way it is, don’t change anything.

Julie M. le

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The U-Haul customer service representative in Burns Lake, BC, is kind and considerate.

Leonard M. le

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How can you possibly improve the product and service of U-Haul in Burns Lake, British Columbia?! It's the best!

kelly S. le

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never got any paperwork ?

Ann A. le

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Le client n'a pas laissé de commentaire.

Allan M. le

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Le client n'a pas laissé de commentaire.

Vicky P. le

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Unfortunately, the person running the operation was very disorganized and in a hurry. It was not until I got to a friend’s place that I was told the trailer lights were not plugged in.

Carol M. le

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Le client n'a pas laissé de commentaire.

ED R. le

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Agent was very pleasant and easy to work with

SHERI V. le

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We dropped the truck off at 9 am, with a full tank. The person who runs the place wasn't here. There was a note on the door that says open at noon. So my husband and I drove the truck to our hotel. A safer place than the uhaul location. Came back at noon with the truck. Had to call the place , the guy said he would be there in an hour. He shows up at 1:30. Said everything is fine and walked away from me couldn't stop and give his customer the time to check things out. I rented the truck on half a tank and returned it with a full tank. I got charged an extra day rental which is wrong if the guy can't be bothered to be at work for 9 am then he shouldn't charge customers late fees. He didn't have the time to make sure I returned the truck and trailer in the same order I rented it. Just kept on moving as if I was bothering him and taking away his time. Not impressive at all.

Robert S. le

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Le client n'a pas laissé de commentaire.

Deborah J. le

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Le client n'a pas laissé de commentaire.

Deborah J. le

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Le client n'a pas laissé de commentaire.

Allan M. le

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Excellent no problem

Deborah J. le

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We did not get the things we paid for I.e. appliance dolly and box dolly

Marco J. le

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Le client n'a pas laissé de commentaire.

Jennifer P. le

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Le client n'a pas laissé de commentaire.

Sheryl W. le

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When returning the u-haul vehicle and car carrier, we called for two days and no one answered the phone at the Burns Lake, BC rental location. Suggest that voice mail be available to leave a message.

John M. le

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The van had something severely wrong with the front end. It was dangerous to drive and didn't handle well. Front tires were partially bald due to misalignment. Gasoline stated on contract was more than what was actually in the van. The tow dolley had been sitting underneath a tree for a long time and was very dirty. The straps were severely worn and frayed. The wiring was homemade and faulty. The cup and saucer assembly hadn't been lubricated in probably years and seized up at the end of the trip. Despite all of this I was still charged 688$ which is a ripoff.

Dirk B. le

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AWESOME Guys ... great service too :-) ...

Sebastien V. le

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Le client n'a pas laissé de commentaire.

Nelson R. le

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better tie downs inside,the wood railings arent wide enough to put rachet straps through

Susan M. le

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Our reserved 26 ft unit was given to another party. This could have been a disaster for us, but the local dealer was able to work out a solution. We received no prior notification of the change. What's the point of a reservation system if U-Haul doesn't respect it?

cherill V. le

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Le client n'a pas laissé de commentaire.

Dennis S. le

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Le client n'a pas laissé de commentaire.

Cheryll S. le

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BLCS was wonderful! Can't think of a thing that needs to be improved on. Thanks so much

Howard M. le

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Have the agent do a walk around with the customer at pick up time. I had to figure out for myself which truck it was. Other than that the agent was pleasant to deal with and very prepared for me. Even met with me prior to normal business hours for my convenience.