The gentleman that setup the rental was very condescending regarding getting rental insurance. He must have asked me at least 6 times "are you sure you don't want the rental insurance?". Then before I was driving off, he mentioned to me at least 4 times "I hope you have a SAFE trip", like he was trying to jinx me, or get me to buy rental insurance. As far as the equipment goes, one of tires was out of balance pretty bad.
Évaluations des clients Blue Angels 2
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Témoignages des clients récents de Blue Angels 2
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Overall great experience. Wouldn't hesitate to use service again.
Owner is very nice guy, very down to earth and great conversationalist! Would recommend location to any one!
The place was clean and easy to find but not easy getting in or inviting. Had to call to get assistance in what to do but the attendant said to just drop the trailer in one of the empty spaces. Wish he would have come out to assist. I have a bad back so it it was not to easy for me to on-hook the trailer.
The manger was very nice.
We requested that the trailer be checked in while we were there to return it, and the attendant indicated he was too busy to bother with it at that time. It was checked in later without issue, but my preference to be there in case anything came up was not honored.
Again Disappointed that we had to drive 30 minutes to drop the trailer off....as we passed at least 5 other UHaul locations on the way
Staff was very nice
Nothing. Straight forward. Great customer service
Free coffee
Excellent experience!
Very friendly and super helpful! Fast and simple.
Truck has high Milage and front end wear. Tires and or shocks or suspension bounces badly and darts left or right when hitting bumps. Very strong smell of gasoline when 1st started. Strong oil smell entire time when traveling, must crack window and run A/C or vent when traveling.
Thank you for the good experience with your company. No problems at all!
Very pleasurable experience! Great Customer Service and equipment!
Service was great
Best place to rent anywhere! Thanks!!
Better access to County Line road.
On site manager was very customer friendly
Excellent location and easy and fast drop off. Very friendly. Thanks so much.
Trailer was originally reserved at the Canton house location in Decatur. When I arrived there the trailer had already been rented out earlier that day. Very aggravating to have to drive to Madison.
No one was outside when I dropped off the trailer. I dropped the trailer off at 9 am, but the receipt I received claimed 2:30 pm. A sign out sheet for Uhaul renters may also help.
I don't know because they were very nice n I felt so comfortable as I was reserving my truck.I will recommend this location they rock!
Excellence Customer service. Friendly and welcoming.
100% Good Good
There were issues with the brakes. I did not feel comfortable driving the 10 foot truck 150 miles on the highway. When I called the number on the business card in hopes to exchange, it continued to rang. When I called back a second and yet a third time, I received a message that the number was no longer in service. So I decided to drive the truck back to the location. At that time, I was told that there were no trucks available and that I needed to go into Huntsville (out of my way) to exchange trucks at a regular U-Haul business.
None
Phillip was so helpful and kept me laughing!!! What a great experience.
Mr. Phillip gave my husband and I exceptional customer service. He was very welcoming, helpful, and has a delightful spirit. I wouldn't recommend him to do anything additional to improve.
The representative was very accommodating and helpful!!!
Great customer service! I always came here for my u-Haul rentals.
All went well.
Easy pick up and easy return. Quality experience all around. Would 100% recommend.
10/10 would definitely use them again. By far the best service I've use and they were extremely helpful
Find a way to get better cell reception, so mobile check-in works better. Or, at least provide a map that shows where to stand for better cell reception because it's not obvious. Please ensure any dollies and furniture blankets ordered by the customer are placed in the truck/trailer per customer order.
Customer service was excellent I would use their service again.
People were great at location
Excellent customer service.
Really nice customer service
Have them make time for the customer. They never even told me to do a walk around.
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