Évaluations des clients Blue Angels 2
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Blue Angels 2
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ERIC M. le
Very personable, great customer service.
Deena Y. le
Uhaul called us with a change in pickup time at 6:30 a.m. That alone was not good. We were already driving over 30 minutes to this location. So long story short, we had to go to 3 locations and drive almost 2 hours to pick up a truck that wasn't even the size we ordered. The guy that we got the truck from informed us that the truck was already rented but gave it to us and stated that somebody will be angry tomorrow when they come for their truck and it's gone. Our truck that they FINALLY routed to us was already reserved for somebody else but dispatch made him give it to us for our trouble. He was great. He was trying very hard not to be negative about the company.
tamala N. le
The ssleman was extremely personable and kind. He helped us get what we mated, corrected errors that were made online by rep the night before and hit us out quickly. I’ll defiyuse this location again.
james C. le
Friendly. Customer focused.
Amy M. le
HORRIBLE EXPEREINCE. I RESERVED MY TRUCK DAYS IN ADVANCED AND CHOOSE MY LOCATION. IT STATED THE TRUCK I WANTED MIGHT NOT BE AVAILABLE BUT I CHECKED THE BOX THAT I WOULD BE OKAY WITH AN ALTERNATIVE TO WHAT REQUESTED. ALSO REQUESTED A APPLIANCE DOLLY. GOT TO THE LOCATION AND ALTHOUGH WAS LISTED THERE NOTHING I HAD REQUESTED WAS AVAILABLE. I WAS TOLD I COULD GO AN ADDITIONAL 8 MILES AWAY TO ANOTHER LOCATION. HOWEVER WHEN I CALLED THE ITEMS WERE STILL NOT AVAILABLE. I WAS SENT FROM THE ATHENS LOCATION IN THE FIRST PLACE BUT STILL CHARGED 45 MILES. I HAD TO GO TO THREE DIFFERENT LOCATIONS TO FIND AN APPLIANCE DOLLY. I WAS NOT HAPPY TO SAY THE LEAST. CONTACTED AN AREA REPRESENATIVE DEREK WHICH WAS USELESS. I WAS TOLD BY ONE PERSON THAT THE $50 GUARNTEE WAS A JOKE AND NEVER HELD UP TO. I FOUND OUT UHAUL HAS A CLASS ACTION LAWSUIT FOR THIS. VERY VERY DISAPPOINTED. CUSTOMER SERVICE WAS HORRIBLE. NEVER AGAIN WILL I RENT FROM UHAUL. I HAD BEEN USING UHAUL FOR THE PAST 25 YEARS, WE WILL BE USING BUDGET OR SOMEONE ELSE FROM NOW ON.
chris B. le
The mix of corporate control and local created issues. The site had difficulty with the cooperate rental web program when trying to rent. Also, the size of trailer I wanted is apparently being phased out, requiring me to go up a size. This was an inconvenience. I would have preferred the smaller size instead of the 6X12.
JOAQUIN R. le
Your website sucks. I needed to rent a trailer but I could not find out where the trailer I wanted was located. Considering I am a software systems engineer and I can't make it through your website to get the information I need, I would rate it as a F.
Donald G. le
Very courteous and helpful in taking care of the turn in.
Norman M. le
Needs larger parking area.
Joseph M. le
I will use this location again. Owner is very friendly and makes sure that you are taken care of! Great service!!!
Keith F. le
Great truck and great customer service. No problems at all.
Latoya J. le
It was absolutely great!!!