Customer Reviews for Blue Jay Mini Mart
(U-Haul Neighborhood Dealer)

20 évaluations

714 George St N   Peterborough, ON K9H3S9

(249) 494-2835

Heures

  • Mon–Sun
    De 9 h am à 6 h pm

Services dans cet établissement :

Pour nous contacter

(249) 494-2835

714 George St N
Peterborough, ON K9H3S9

Services dans cet établissement :

Heures

  • Mon–Sun
    De 9 h am à 6 h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenda P. 
Évaluation :
1

The van was not cleaned and contained bed bugs! The van also did not have the dollies requested in our order costing us over an hour of our reservation, as well as having to go to another U-haul location to get the dollies we needed.

Miranda D. 
Évaluation :
1

This was the worst rental in my life. The guy lied and said there was a full tank of gas when there was only half a tank. I went a total of 25 km and when it came back with slightly less than the half tank , he said I used a half tank. I even sent in pics to show him. The floor had candy wrappers on it and the van was dusty and dirty. I plan on Shari t this all over social media as well so that other people don't get ripped off!!

Kimberly G. 
Évaluation :
1

I had to different I beloved to be friendly part time staff helping me to the best of their trained knowledge/ capability. It took about 45 min both booking and returning my rental van from this location as they didn't know what they were doing, both had to call their Boss and speak in another language in front of me asking their boss how to process payments and booking / returns. The owner of this location also put a note on my broken down truck that was in the lot while I was renting his uhaul / giving him business, wrote a note stating I had to have my truck removed or it would be towed at my expense from the property while I was renting his van. Rented another truck from the main Water Street location that I love and get respect / 10/10 service from and will always continue to use in the future. Aside from this emergency breakdown. Regards. Please follow up with the Bluejay Mini Mart Locations owner / management.

Mason L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lionel N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NORAH C. 
Évaluation :
1

The truck was not ready. It was buried in two feet of snow. No snow brush to clean it off. Staff at pick up was rude and totally disinterested.

Mark M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lionel N. 
Évaluation :
2

The location is awkward to get in and out of as the driveway is just off a busy intersection. This made returning the vehicle/parking more difficult than it needed to be. The vehicle did not have an ice-scraper for the windshield, and the location did not have one to lend. If not for a helpful delivery driver, this would have been a serious delay in my ability to use the vehicle cutting into my rental time.

CHRISTOPHER S. 
Évaluation :
3

Took over a month for them to send us our receipt which was very inconvenient

SHARNJOT B. 
Évaluation :
5

Very quick and convenient. Kennedy is great to deal with and the whole team was

Brian L. 
Évaluation :
5

Very happy with the service

ALAIN B. 
Évaluation :
3

Return location was not well marked. Lady in store was excellent to work with. Would however recommend returning vehicle to actual UHaul Center which is less than a kilometre away.

John H. 
Évaluation :
1

Hire honest U-Haul brokers. And stop penny pinching like the corporate monster you are. U-haul service levels have dropped to the point where you are just another corner shop now and will eventually die out or be bought out.

MUHAMMADWAQAR A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHEL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BHASKER S. 
Évaluation :
1

i booked a truck in march for april 29 not only was the 26 ft not there no truck was available they fainaly found me a truck at a different location ,a20 ft not 26 had to do 2trips instead of one I BOOKED THE TRUCK AT WATER ST PETERBOURGH ONT

PAULA J. 
Évaluation :
5

There was a lot of hiccups with trying to get all the forms signed. The machine that asks me to sign did not work as intended, and for some reason my pictures of my license were not being uploaded properly to the system. As for the cargo van itself, it drove VERY well. It was clean and obviously well maintained. It took a bit of time to figure out how to undo the parking brake and adjust the side mirrors, but other than that it was a great experience, and I will be going with U-Haul again when I need to move in the future.

Shayne L. 
Évaluation :
3

The two store clerks seemed to have difficulty navigating the system. They needed to go through the process several times erven though I had booked a van online, in advance. Mind you, this also happened when I had rented another van a few weeks ago, at another UHal depot.

Aili P. 
Évaluation :
5

We were the first customers for the attendant. He had some trouble getting things sorted but was very kind. Perhaps would have been good to have another person there while he learned so that it didn't take so long to drop off our truck after a long day of moving.

Timothy W. 
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