Le client n'a pas laissé de commentaire.Manuel M.
Customer Reviews for Blue Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
More night lighting in the U-Haul drop off locationCharles H.
The gentleman did not communicate with me. The location is hard to drive into. The owner tried to get me to take the truck to another location after I arrived.Bruce B.
Le client n'a pas laissé de commentaire.Stephen P.
This is a geeat location to pickup and drop trailers.TIMOTHY R.
No one at the store was able to do the rental or knew anything about the rental. Called someone and had me on speaker phone as the other person shared their screen. I was having to give identification information out loud where others in the store could hear. We had some difficulty booking the trailer up but the person at the store was not able to help.Jeff H.
I had to disconnect the trailer myself. The drop off guy didn't offer any help. Uhaul should consider installing a jack stand to help offset the weight. It's a little harder to lift the older you are.Brad R.
Very friendly. Easy in and out for equipment. Helpful with hooking up the trailer.Amy H.
Le client n'a pas laissé de commentaire.David T.
Original pickup site was closed for the day. spent 1/2 day securing trailer from alternate site. Not happyJames E.
I received no help in attaching the trailer to my truck and even less help when it came to returning the trailer. The location was congested and made backing a trailer into the area reserved for the trailers difficult.Mark M.
When I showed up the truck had absolutely no oil in it so I had to find another location to pick up a truck with oil in it.AMANDA H.
The store owner couldn't set up the uhual so he gave me the phone to do it, while also not knowing how to close my reservation. It stayed open almost 4 weeks, almost causing card to be suspendedRICKY R.
Get someone there that is willing to help and check connections.Lonnie M.
Owners of the store lied to me too many times and over charged me to see if i would notice. If i didn't they would have overcharged and stole $90 from me. Y'all stay away from that crook. Just a warning. The messed up 20ft U-Haul didn't run well. Nasty and dirty. I had to use it since i had no other choice at the time and he had me pay a $60 cash deposit the night before with a $200 additional cash amount the next day to use it? I didn't get my deposit back like he said i would the following morning but I'm sure he would have made U-Haul company pay it...? Idk... I'm not happy at all. Adam and Company Movers will never use that U-Haul dealer again in front of Randy's Burgers on Edwards. I knew my total was $157ish... I know how to U-Haul. I own my own moving business and this has been the worst dealer I've met. Eventually got my overpayment from the wife only because I wasn't leaving till all business was finalized and refunded as she indicated i would have to wait until her husband returned ( unsure of when that was to be)....But overall i was not happy with the way they conducted their business.Adam C.
Le client n'a pas laissé de commentaire.Pam O.
Absolutely unprofessional and rudeTrevor L.
Rental wasn't ready. Took over an hour to get out of there because the operator wasn't there and had to talk through the check out process over the phone. I was the only customer there. I also left the lot with under half a tank and returned it with the same amount. Hover I was charged for not returning it with half a tank.Sheila A.
I think the rates need some improvement; I personally think they are a little bit high, the contract takes too long to get the vehicle.Donnie H.