Le client n'a pas laissé de commentaire.LIZ R.
Customer Reviews for Blue Ridge Moving & Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Luray, VA 22835
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 8h pm
- Sam : 9h am à 6h pm
- Dim : 10h am à 6h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Sara W.
Return our complaint call within the time period you said you would. Find a way to treat your customers based off their time. Had to drive way out of the way to get the uhaul, then had to waste 2 hours due to incompetence/lack of leadership and training within UHAUL. Owner of pickup location was polite, but we should be compensated for driving an hour, to wait for two hours to drive back an hour (4 hours) to where we would pack up.Coty G.
Le client n'a pas laissé de commentaire.Sharon D.
Le client n'a pas laissé de commentaire.Greg P.
Le client n'a pas laissé de commentaire.George W.
Add vehicles that may be turned in to another location.Marriam W.
Le client n'a pas laissé de commentaire.Paula M.
2nd time using this location. Very happy with the experience.Joseph H.
Blue Ridge moving saved the experience of having to drive 41 extra miles each way to pickup the vehicle that was scheduled in Harrisonburg. He was polite courteous and stayed in constant communication with me on Sunday and Monday and had the vehicle ready to go and just a pleasant quick experience.Robert S.
Le client n'a pas laissé de commentaire.Lisa D.
Le client n'a pas laissé de commentaire.Karen L.
Super helpful, made it easy to return.Jennifer S.
Le client n'a pas laissé de commentaire.Robert D M.
Everything was top notch. Nothing to suggest. Thank you!Kathleen M.
Le client n'a pas laissé de commentaire.Eric F.
Le client n'a pas laissé de commentaire.James F.
The owners are great. Great customer service and helpful. The equipment was clean and functional. The only issue with this place is that they need more space to park their equipment and drive around their building.. It's a hindrance.Chris J.
Le client n'a pas laissé de commentaire.Jean K.
I parked and walked in. the girl behind counter said to let her get her mom who walked out from back on her cell phone. Just barley looked out door and pointed for where I needed to unhook and back car tow dolley. Said after check in was done I would receive an email. Which I have not received yet. She just went back to phone while I walked out. No other customers around. I would have rathered she looked it over and inspected and told me I was good to go and know my email was comingRODGER CLINTON J.
Very helpful and went out of their way to make sure we were taken care ofShawn S.
Le client n'a pas laissé de commentaire.JOHN E.
Le client n'a pas laissé de commentaire.Carey K.
The staff at Blue Ridge Moving and Storage went above and beyond to assist me. UHAUL had me picking up equipment in 2 locations that were not in any way close or convenient. These folks at Blue Ridge took it upon themselves to drive almost 4 hours round trip to pick up my auto carrier and bring it to where the truck was located. That's quality service and I am grateful to have chosen their location to start my rental.David B.
The owner was very helpful and informative.Marty H.
Great service, very friendlyanita L.
The location was fine but the towing dolly had a tire pop not even halfway through the journey and the customer service for road side assistance was dismal.Kayleigh K.
Le client n'a pas laissé de commentaire.SUSANDAWN K.
Le client n'a pas laissé de commentaire.Lisa W.
The folks at this location are super nice and helpful. It was a pleasure doing business with them.Diane F.
Update your On-line status on your equipment.James C.
This U-Haul facility was excellent. The on-line service has a lot to be desired. We live in Edinburg VA and wanted a round trip car hauler to pick up a vehicle in Virginia Beach VA. The only one we found with the type of hauler we needed was at this facility (Luray VA). We would have preferred simply picking up a trailer in Virginia Beach VA, and making a one way trip back home... This was not possible on the website once you get past a certain navigation point in the on-line service... The customer would have to re-load the entire web page. VERY INCONVENIENT. This forced us into extra driving of 100 Miles and two extra hours of driving... Please fix the website. Thanks - John CalowJOHNEUGENE C.
I can't think of anything ? ... i was HAPPY with everything !!!Anthony P.
Le client n'a pas laissé de commentaire.Marie B.
Keep doing what you have been doing.Louis P.
Le client n'a pas laissé de commentaire.Andrew B.
Le client n'a pas laissé de commentaire.CHRISTINEFRANCES E.
Le client n'a pas laissé de commentaire.Anne D.
Le client n'a pas laissé de commentaire.Anthony K.
Very good experience & friendly staff. I have rented from U-Haul many times.CAROLH G.
Excellent customer service and a very cozy Countery store. Blue ridge ConvenienceShawn S.
I was very happy with the service I receivedRonald M.
Le client n'a pas laissé de commentaire.Susan T.
Le client n'a pas laissé de commentaire.DONALDLEE W.
Le client n'a pas laissé de commentaire.SUSANCAROLE T.
One- way Pricing could be explained betterWILLIAMTECUMSEH G.
Le client n'a pas laissé de commentaire.William Paul D.
Le client n'a pas laissé de commentaire.Shawna S.
Vehicle had several issues when I picked it up. Are vehicles not inspected after each use? Gave owner a copy of what I'm including here. I did not receive any type of adjustment on my final bill. ISSUES UPON RENTAL Dash display reading: Service Stabilitrak Service Traction Control Change Engine Oil Soon Other issues noted: Van pulls hard to the right, especially at higher speeds. Alignment needs to be checked. Left rear turn signal light not working (front signal light flashes quickly). Left rear hazard light not working. Inside of windshield looks like maybe wiped with dirty rag (very streaky). Easy fix. Pool of water forms on the passenger running board inside even with door locked and window secure.Tracy L.
Le client n'a pas laissé de commentaire.James M.
Le client n'a pas laissé de commentaire.William H.
Le client n'a pas laissé de commentaire.RAJESHBHAIHASMUK P.
Le client n'a pas laissé de commentaire.Sarah B.
Le client n'a pas laissé de commentaire.David O.
Excellent customer service! Easy rental experience and reasonable rates!Shawn S.
Le client n'a pas laissé de commentaire.KEVINDECATUR K.
Le client n'a pas laissé de commentaire.Bonnie K.
Great customer service at location!DAVID G.
Very happy with the customer service and the quickness of each person helping with any questions or concerns that I came across. Will continue to rent from U-Haul and support their business.LeAnn C.
My entire UHaul experience was horrible. I was moved locations 3x. When I arrived to this one, I did not have cell service and had a difficult time logging into the app to find out how to get the keys. I will NEVER rent from UHAUl again.MICHELLE P.
Le client n'a pas laissé de commentaire.DAVIDEDWARD N.
first of all our pick up location was changed after pick up time. When arriving at original location no one was there and they did not have the vehicle we ordered. After a few phone calls an alternate location was given. When we arrived no one was there and we were given a number to call by a business next door. We then had to wait for someone to arrive. This confusion and travel delayed our pick up by 1 1/2 hours. Very poor pick up experience. I think U-Haul central is the one who caused the confusion, but based on this experience I would not recommend either location.William I.
Excellent service à la clientèle. However, the truck has way too much steering playJose S.
The internet service is terrible there and it took me 40 minutes to get my key. People were very nice- no fault of there's.TONY M.
They went over and beyond to help with my needs. I highly recommend using this location!DANIELLE W.