Le client n'a pas laissé de commentaire.
LARRY B
Customer Reviews for Blue Sky Cypress
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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the staff was very professional and made our return extremely easy.
Evelyn CThe truck was waiting for us to drive off, and the departure along with the return went very smoothly
Sam MRien
Rosalinda MAlways keep doing what you're doing. Great service and great customer service, too.
Brenda CRate location: Has nothing to do with U-Haul the company, but the representative and the location. The smell of cigarette smoke was prevalent before you entered the building (including ash trays on the table outside the front door), while you were in the office, and from the representative as I followed her to the vehicle. I realize that smoking is a personal issue, but in this day and age, smoke smell is very apparent and unwanted by more and more people. Equipment: I had reserved a utility dolly with my on-line reservation. When I picked up the vehicle I was told the location did not have utility dollies and had not for several months. I had to drive to another U-Haul location to get a dollie (and it was an appliance dollie as they did not have utility dollies).
Scott GWe did a drop-off during non-business hours and there was no room to park the moving van. There was no way into the access gates and no one available on a phone line to assist. There should be better accommodations available for drop-off convenience.
Steve MLocation did not have dolly in the truck and was never received. Location also closed early.
Trent MMaking sure truck is in working order before handing over the keys.
Kevin SThe women who helped up at the storage location were very nice and down to earth. We enjoyed having them help us.
Albin LMerci.
sylvia kMegan is the best in this location I recommend to the fullest she will go out her way to make u satisfied. Thank u alot
Gustavo FI have rented here a few times before and they are always very quick and courteous.
Joel MThe office had a sign out that they were closed for "personal reasons" and didn't have the dollies we reserved, or just wouldn't load them for us. Return parking was limited to spaces in front of storage so we parked it where we picked it up. Same spot but against contract so we shoukdnt get charged extra for parking.
Andrew JMegan Britton (Store Manager) at Blue Sky Self Storage was such a pleasure to work with. She is knowledgeable, friendly, and very efficient. Many thanks to U-Haul and Blue Sky Self Storage!
Allen BExcellent customer service
Jacquelyn BFriendly helpful
WILLIAM SVery nice Customer service
JoAnn HEveryone was extremely friendly.
Megan BGreat folks, great service
John HStop doing updates on Thursday for Friday pick up start doing it on Tuesday night so you'll have Wednesday to get it fixed
Darrell DCab was dirty, check engine light was on. Service at the counter was very friendly, quick and helpful.
Bryce WParking lot is so small you can't get a truck in it.
Matthew NHave a second, back up person to help the next customer. Merci.
Elisa SRep was very courteous and helpful !
JOHN KI use this location frequently. Melissa and her staff are so great to work with!!!
JACK MMegan was very helpful and friendly.
Gus WThis location was amazing, professional, fast, clean reliable rental. Our original reservation was cancelled and reassigned after we were already site to pick up and the representative was rude, and essentially told us to figure it out, but I'm so glad that we ended up finding this location, they definitely made up for the original inconvenience.
Timothy MI couldn't imagine a better experience the lady was very helpful at Sky she found me a location to drop it off really close to where I was delivering furniture greatly appreciated
Joseph HDon’t charge for equipment the customer did ask for
David WThe crew operating this location is the best! They make you feel like the have known you forever! That's a nice feeling. Equipment wise, all nice, functional and clean. I would recommend this location 100 %
TEODORO AThank you for helping out with putting air in the rear right tire before I took off. I had to drive far and this helped me ensure peace of mind while driving the long distance and back. Thank you for the prompt assistance. So close to to my home was very convenient.
Mayra CCustomer service at this location is always stellar. Melissa makes the process quick and easy. Will continue to use this location for all of my U Haul needs.
GREGORY MStaff very friendly and helpful.
Ronald RThe customer service at this location is the best would definitely come back!
Buffy sNice and respectful.
celso nExcellent customer service. Very helpful, considerate and genuine.
RENE RExcellent customer service
Jacquelyn BGet rid of the old equipment. I reserved 2 dollies with the truck but received none. Had to go to different location 10 miles away to get dollies because that location is closed on Sunday. Truck had over 100k miles on it and the ride was very rough. Last time for me.
Steve BI appreciated the good service rendered to me by the manager herself Melisa and one Chelsea starting from the reservation and returned of the truck. Keep up the good service…
Efren PThis is the 2nd time I dropped off a truck at this location and the workers there are awesome and efficient at getting me checked in. Location is very clean and well kept. They made the process very smooth for me.
Randy PThe nicest staff I've ever dealt with. We will be using this location again soon.
Phylis MVery nice group of people
Joe OFriendly staff good service & quick, fast and convenient.
AAMIR SGreat Service, Thank You!
Michelle CThey were so sweet and helpful. The guys explained the trick to reversing with an attached trailer to my dad and he was very grateful for the tip. The after-hour drop-off QR code process was a little challenging and I wasn't able to check the truck back in but that has nothing to do with the helpful staff.
GENESE DI was charged a $20 return fee and was charged $34 for gas when we returned the vehicle with more gas than what we received it with
Jennifer J