Customer Reviews for Blythe Freeway Towing
(Concessionnaire U-Haul dans le voisinage)

465 évaluations

1005 W Hobson Way   Blythe, CA 92225
(W Of Lovekin)

(760) 922-4917

Location Hours

  • Lun - ven : 8h am à 5h pm
  • Sam : 8h am à 12h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(760) 922-4917

1005 W Hobson Way
Blythe, CA 92225
(W Of Lovekin)

Services dans cet établissement :

Location Hours

  • Lun - ven : 8h am à 5h pm
  • Sam : 8h am à 12h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

We couldn't read mile amount Had alot of damage I was afraid I'd be charged for damages.

MISTY G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cheryl J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARTIN C. 
Évaluation :
5

I rented a trailer to haul a dead car to Phoenix for a friend. Checking in was simple and quick. What was above my expectations was the help I received in getting the car loaded and prepared for the trip as we had to push it by hand on to the trailer.

BARTON W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER B. 
Évaluation :
5

Everyone was very friendly, polite and helpful.

BENJAMIN H. 
Évaluation :
5

Friendly service and they had my truck and trailer ready to go!

DERRICK L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD WADE A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rhett B. 
Évaluation :
5

The staff was Friendly, Professional, and very helpful. Great job.

KENNETH W. 
Évaluation :
5

everything was fine. no comment on improvement

CHRISTIAN H. 
Évaluation :
1

This review is about traffic and not Blythe. I originally was trying to get a UHAUL from Twentynine Palms, CA. How about next time when I request equipment at a particular location, you give me the equipment at that location. Absolute garbage customer service from traffic. I shouldn't have to drive 2 hours to pick up a trailer and then 2 hours back home. I'd rather buy a trailer than deal with your trash customer service reps who repeatedly told me they couldn't do anything to help me and that's it my fault that the trailer wasn't in the location I needed it to be at. I made a reservation 2 months out and UHAUL gave away the last trailer in my town to somebody who literally made an appointment a week ago. At least give me a courtesy email about not having a trailer. But no, I have to show up in person to be told that and then fight to even get a trailer. Thanks UHAUL. You are garbage.

Daniel C. 
Évaluation :
3

Very polite employees. Appreciate their help with a matter

DAVID K. 
Évaluation :
5

Great people very helpful

Lauren B. 
Évaluation :
5

Thank You for Your Service! :)

LLOYD D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael A. 
Évaluation :
5

Never came across anyone who worked there because i came after hours. But folliwing the app and how to drop it off properly were easy

Lacey S. 
Évaluation :
5

exellent price clean truck

Ray M. 
Évaluation :
4

Friendly enough; helpful enough.

Stephen K. 
Évaluation :
5

The Blythe location, was great. They were very customer oriented, and friendly. I appreciate their understanding of the stress involved with moving and their efforts to make it as painless as possible. thank you

Carie C. 
Évaluation :
4

Nothing here that a larger location, wouldn't cure, but it looks like they're doing fine with what they have.

Gary K. 
Évaluation :
4

Thank you for the service and the ride to my mechanic

MERWIN P. 
Évaluation :
5

I have used this location several times for pickup and drop off.I have also purchased packing supplies.

MARY A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda S. 
Évaluation :
5

I dont know that u can...the customer services gals were outstanding & had so much patience...I was suppose to have the truck in by 4pm on Fri & didnt get it back in until 3pm on Mon but they just acted as if it were an everyday occurence...not once did an impatient or angry tone come across & come to find out that the whole weekend another customer was holed up in a motel waiting for theat particular truck so for them to remain so calm & friendly was expertise if u ask me...TY Blythe Freeway Towing & Uhaul!!

Diana T. 
Évaluation :
5

I have used this company several times before. Always great in every area.

Mary Kay A. 
Évaluation :
5

excellent service and explanation of the equipment.

GABRIEL S. 
Évaluation :
3

Truck had trash on the passenger floor. Had to clean up. Gas tank neck has a leak

THOMAS H. 
Évaluation :
5

This location was satisfactory. What was not satisfactory is that I had to drive two hours to this location, and two hours back, to pick up the car hauler. I reserved a car hauler almost two months in advance, with a confirmation of the request, to be told the day prior to me moving my family across the country that my reservation could not be filled. Unacceptable. Terrible business practice and a ridiculous, unprofessional concept. If you cannot fulfill the reservation, the day prior is not when to tell someone. I'm sure the company feels no need to change their practice, as they most likely have people in a precarious position already. I discussed this with the regional manager who quickly told me that this practice was perfectly legal, she even went so far as to ask me if I was an attorney (which was irrelevant). Just because a practice is legal, does not mean it is ethical. I will do my best to not use UHaul in the future, as well as not recommend them, as logistics is clearly too difficult for them to manage.

JOSHUA M. 
Évaluation :
4

Tiffany provide exceptional customer service during a very stressful and challenging time. She was thoughtful, kind, informative and professional. I spoke with her multiple times during the rental and each time she was helpful and cheerful. Uhaul is fortunate to have her be a part of the team!

SARAH W. 
Évaluation :
4

Need more truck size portions. Understand that it's a small town, but larger trucks should be available.

TIANA B. 
Évaluation :
5

Blythe Freeway and Towing were extremely helpful and provided all the details regarding drop-off and the coverage I got on my trailer rental. They were quick and flexible when I called in and changed my pick up times as well! The Owner helped do the trailer hook-up, took some pictures and sent me on my way. Great experience!

Cassidy F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mary J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheryl R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNIFER B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bruce G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bill W. 
Évaluation :
5

Quick and easy drop off. Very friendly people.

JEFF G. 
Évaluation :
5

Pick up and drop off were fast and easy. The truck was clean and in excellent condition!

Mark R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael R. 
Évaluation :
5

I felt everything went good and it was done in a timely manner.

Austin M. 
Évaluation :
5

U-Haul customer service sucks my truck broke down and I want to paint them is 1 000 $and I have to beg people to bring the trailer back to the home base I will never use U-Haul ever again

arnold F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rawn M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anand N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jerrold C. 
Évaluation :
5

It was a brand new truck with only 500 miles on it. Ran well and did the job I needed to do with it.

Thomas D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Debra G. 
Évaluation :
3

I requested a 20' truck from Blythe, then received an email saying I had to go to Arizona location. What choice did I have? Then I got a call saying they only had a 26' truck now at the Blythe location. We had to be out of the house so I accepted it, however the truck was much too big for our needs; I had difficulty finding parking to load and unload, and it cost me 100 $to fill 1/2 a tank. Not only that but the truck leaked oil on the rental house driveway. I rented the 20' truck two weeks in advance, so the unavailability is unacceptable. The people were very kind at both locations, however.

Sandra V. 
Évaluation :
5

Natasha is the best customer service rep, that I have ever interacted with Uhual. And I use UHual A lot! Her help and attitude keep me coming back for future rentals.

Byron W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharyl B. 
Évaluation :
5

Staff was helpful- thank you

elizabeth H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Vanessa J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

elizabeth R. 
Évaluation :
2

They gave a truck with wipers not working at all. It was raining and delayed my travel for about 3 hours due to this issue.. nobody show me how properly use all the features of the truck. Also I left the truck with more gas than it had when I got it. Overall poor service.

Jose R. 
Évaluation :
1

Setting the reservations was easy. The online check in was a waste of time, we were never sent the code for the lock box to get the keys to the truck. Called the 800 number and was on hold over an hour. Then when we got in the truck it stunk like cigarette smoke. When we turned in the truck no one was there in the office, the office was old and dirty. After waiting and having the two dogs that run wild around that place a lady shows up to check us out. Overall I did not enjoy my experience with uhaul .

Monica T. 
Évaluation :
5

Natasha is the best Customer service rep that I have experienced with UHUAL

Byron W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald H. 
Évaluation :
5

She was very helpful and kept apologizing after I told her what had happened to me. She was very understanding and professional. She said her general manager was great at calling people back however she couldn't speak the general manager in Northern California.

Richard C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Randal B. 
Évaluation :
5

Nothing. Everyone was terrified, especially NATASHA.

Dennis L. 
Évaluation :
4

Speed up Rental Checkout Procedures.

Timothy S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Judy G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
5

Very fast n convenient

Tina J. 
Évaluation :
5

The staff that work there were very professional and nice

Marc N. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

rosemarry L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jose R. 
Évaluation :
5

Great customer service and great value for your dollar thanks a million

Eugene H. 
Évaluation :
5

As always, front counter help is Awesome, kind and helpful.

Byron W. 
Évaluation :
5

The U-Haul personel located in Blythe were very professional.

Glibert C. 
Évaluation :
5

Great customer service, they have your interest at heart. I have used them several time and always great service

ROBERT J. 
Évaluation :
5

Again the lady there was great

RONNIE H. 
Évaluation :
1

Lot not open 2pm on a Sunday No one there to check trailer in I was told by some random guy to leave the trailer along the curbside on a side street

Robert N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mindy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andre E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James S. 
Évaluation :
3

trailer was not swept out and I was double charged.

LLOYD G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

brook P. 
Évaluation :
5

my experince was a very great.staff was very helpful from start to fininsh.

Casey E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alice M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Faheemah E. 
Évaluation :
5

Cuando llegue a la oficina estaba cerrada , quizá tener un número telefónico a la vista sería exelente.. Afortunadamente en la impresión de mi reservación, tenía el número telefónico de servicio y con el apoyo de la telefonista del servicio local, no tuve ningún problema y todo fue exelente.

juan M. 
Évaluation :
5

Used this location on many occasions. Nice friendly and helpful staff.

sigfredo F. 
Évaluation :
5

Excellent service.

Patricia F. 
Évaluation :
5

Nothing, everything went perfect.

Jana D. 
Évaluation :
2

The female is always gruff and acts like I'm disturbing her.

LESTER F. 
Évaluation :
4

You need to figure out where in Ehrenberg the drop off location is and communicate that to your customers. Apple maps and Google maps couldn't find the address you supplied me. The Blythe drop off location worked well however. Thanks

schubert W. 
Évaluation :
3

My suggestion is Have the Males a little more Careful with Customer Vehicle. I returned the Trailer today may-18-19 at about 2:40pm and the Male employee Yanked on my cannon plug Trying to remove the Trailer Lights and Broke my Canon Plug Cover. I could have done this Myself, if I knew he wasnt going to be Careful... that's Kids for you..

Benson D. 
Évaluation :
3

For the first time in 25 years the receiving person who said he's the owner required me to unhook the safety chains myself. What would have happened if I was on my to work in a suit and white shirt? He also asked me to back out of his driveway to drop the car on a public road , in not a very cordial tone. I'll certainly be looking at alternatives on our next rental which occurs at least twice per year. Someone cut the gas tank line causing gas to be dumped on the ground. The national office told me to notify the receiving office who just refused to do anything. She told me to call the 800 number. She didn't appear to be very interested.

Janice L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Travis C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan N. 
Non reviews have been submitted for this location.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

Retour
Haut de la page