Le client n'a pas laissé de commentaire.lenny G.
Customer Reviews for Bob Dixon Service Center
(U-Haul Neighborhood Dealer)
Pour nous contacter
Dixon, IL 61021
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 12h pm
- Dim : 9h am à 12h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Michael L.
Bob & Renae were excellent. She was so attentive. Helped us through every step. Everything went smoothly. Loni ByarsLONI B.
Renee at Bob Dixon Service Center is always fantastic to work with!!! Thank you again Renee!! The SperlingsKevin S.
Renae was very helpful and knowledgeable. This was my second rental and I will recommend this location to everyone. Also, the equipment and truck were in excellent condition!Thomas A.
Le client n'a pas laissé de commentaire.trobey T.
Le client n'a pas laissé de commentaire.Ali M.
Great customer services. Renae was amazingMichele A.
Le client n'a pas laissé de commentaire.Rustin R.
Very professional and polite!!Todd G.
Le client n'a pas laissé de commentaire.Carol M.
Very great and easy experience at Bob Dixon center location. Renae was a joy to work with! Highly recommendedANDREW L.
Le client n'a pas laissé de commentaire.Jeff C.
Le client n'a pas laissé de commentaire.Lisa D.
Very friendly lady, just a joy helping me.LaNeena R.
Best service and helpful with all your stressful situation you could expect in movingâ€¦Good family run business too!SARAH W.
Made a reservation week before rental and the day before pick up got a call from u haul that the trailer I reserved wasn't going to be available and that there were none even close to me that I could use don't tell people that there reservation is confirmed then cancel it less than 24 hrs before the pick up timeSteve M.
Le client n'a pas laissé de commentaire.Carl R.
Service center staff was not prepared and used profanity while waiting for rental. I had my young daughter and elderly stepfather with me and they were using the "F" word. Was late for my pickup of items I needed the truck for because staff couldn't find keys in boxMelissa C.
Le client n'a pas laissé de commentaire.Jeffrey B.
I reserved my equipment 6 weeks in advance. I was called 2 days before the move and told that the equipment was not available at the requested pick-up site and I would need to drive an additional 60 miles further to get the equipment I reserved. When I asked why the employee told me that they were too short-staffed to get the equipment. She did not offer any discount or pay for the additional fuel necessary to drive the extra 60 miles.Bill F.
ALL WAS WONDERFUL, ESPECIALLY WHEN DEALING WITH RENAE AND BOB DIXON SMOOTH SAILING ALL THE WAY.MARY LOU T.
Le client n'a pas laissé de commentaire.Mike F.
I recommend this location to anyone that needs a clean and reliable truck Renee was so helpful in the rental and very knowledgeable thank youThomas D.
Le client n'a pas laissé de commentaire.SHELLEY V.
Very nice and answered all my questionsGreg S.
Le client n'a pas laissé de commentaire.Hannah M.
Renae was amazing to us! Very professional and very helpful. She went above and beyond to ensure that we were satisfied with our Uhaul experience. Highly Recommended!Nichole R.
Always pleasant and excellent customer service.Lori G.
i lived 15 min from where I rented theUHaul, On pickup day, I had to travel almost 2 hours round trip to pick up the trailer,. I have never had this experience with UHaul, UHaul did work with me on the situation which was very appreciatedsherri P.
Le client n'a pas laissé de commentaire.David M.
Not the place we had requested our drop off and it was on a Sunday when the business was closed.CARISSA W.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.Taylor K.
Le client n'a pas laissé de commentaire.Harold A.
There was only 1/2 tank of gas in the vehicle when we picked it up and then we got blamed for it only having 3/4 a tank of gas when I dropped it off.Christopher D.
Le client n'a pas laissé de commentaire.Tiffany V.
Renea and Bob are wonderful people great to deal with as wellJordan S.
Everything was great!CAYDEN E.
Le client n'a pas laissé de commentaire.John W.
Very nice and helpful and had answers to any and all questions I had. I will definitely recommend this establishment to my friends and family if they are ever in need. Thank you so very much for everything.MELINDA B.
Le client n'a pas laissé de commentaire.David L.
the process is cumbersome wantung access to my photos? pictures of vehicle for damage not helpful vehicle i rented was not available (sterling) agent found vehicle in Dixon for me - Dixon was excellentJAMES L.
Le client n'a pas laissé de commentaire.REBECCA C.
Great customer service!THOMAS M.
Great friendly service!LORI G.
Get some vans or units not so large....I maybe used an eighth of space but there wasn't a smaller unitROSE P.
Everything was fantastic! The went ABOVE AND BEYOND!!!Peter P.
Le client n'a pas laissé de commentaire.JEFF R.
Le client n'a pas laissé de commentaire.Lisa F.
Le client n'a pas laissé de commentaire.NICKEY A.
Le client n'a pas laissé de commentaire.Tyler S.
Le client n'a pas laissé de commentaire.David S.
The couple that operates this location were super friendly and helpful.thanks again for great serviceCRAIG S.
Le client n'a pas laissé de commentaire.JANELL L.
Bob Dixon Service Center was not only friendly and easy to work with, they even went completely out of their way to help me load and secure my car to the tow dolly. Absolutely fantastic customer service! Fortement recommandé!Christina A.
Le client n'a pas laissé de commentaire.Michael D.
Great customer service!!WILLIAM D.
Le client n'a pas laissé de commentaire.ALAN R.
Le client n'a pas laissé de commentaire.MARK H.
Le client n'a pas laissé de commentaire.LORI G.
Le client n'a pas laissé de commentaire.WILLIAM T.
Le client n'a pas laissé de commentaire.JAMES L.
Le client n'a pas laissé de commentaire.Amy A.
Le client n'a pas laissé de commentaire.Gerald K.
Lower your prices !!TINA W.
Le client n'a pas laissé de commentaire.TODD M.
Renae is totally knowledgeable, totally efficient, and very friendly and helpful. She had everything organized and ready, and she went above in beyond in helping me figure out how to find the best drop off spot,PATRICK H.
Le client n'a pas laissé de commentaire.Patrick D.
Le client n'a pas laissé de commentaire.JORDAN B.
Le client n'a pas laissé de commentaire.WILLIAM H.
Nice friendly helpful staffDANIEL K.
Le client n'a pas laissé de commentaire.Lori G.
Renee was fantastic!!! After a horrible start with U-Haul!!! Renee brought a smile to my face!!! Only issue with the truck was the inside of the windshield was real dirty.Randy M.
I was not happy about the fact that I had to drive the dolly all the way back to the same pick up location had to drive over an hour and half for it truck broke down and uhaul would not work with me for getting it to a closer locationNICHOLAS A.
Le client n'a pas laissé de commentaire.JOHN J.
They are so kind and friendly!Joshua Z.
Le client n'a pas laissé de commentaire.Matthew W.
your truck need to have cruise control on of your truck if I every rent one again it would have cruise control. And a person should not have to drive 50 to 70 miles to pickup the truck at was one of the thinks. I should them able to pickup up the truck up 3 or 5 miles from my home where I reserved it.robert S.
Refund for over filling gas!Anthony P.
There is no way I drove that many miles. I had to pick up truck in another town that is 12 miles away. I got a discount because of inconvenience ty. Then u-haul says I drove another 14 miles, when I only made one trip across town. Mobile check in was a pain, so I didn't get the hour it took for the lady to get it to through. Lady was very friendly. I Don't blame anything on her just u-haul.Sherri P.
Le client n'a pas laissé de commentaire.Michael C.
The lady at Bob Dixon Service Center was great to work with! I was supposed to pick up the truck in another city, but they did not have it available come the day I needed it. I got sent to Bob Dixon Service Center, which was an hour away. Inconvenient for sure, but the lady there was great to work with and it turned out fine!Callie W.
Renee went above and beyond to obtain the moving truck I needed much earlier than estimated and was very courteous. I highly recommend this U Haul location.NEPTHALI E.
we were so pleased with the customer service people, very nice and supporting - if we ever have to move again that's the place we would go!!!!! fantastic in any way - would love some other places take this as example of great service. God bless Regards Iris & DavidIRIS S.
Rene and her crew were top notch. Very helpful and friendly. Great equipment.JOHN P.
Le client n'a pas laissé de commentaire.KATHERINE L.
Le client n'a pas laissé de commentaire.Lee B.
Le client n'a pas laissé de commentaire.CHRISTINE W.
Le client n'a pas laissé de commentaire.CHARLIE K.
Le client n'a pas laissé de commentaire.SANDRA A.
Great service!Jason K.
Renee went above and beyond. You are so appreciated. THANK YOU!!!Susan S.
Excellent customer service. Friendly team!!Theresa J.
The staff was very friendly and happy to help! Overall is was a great experience!Kevin S.
Le client n'a pas laissé de commentaire.Marcus M.
Le client n'a pas laissé de commentaire.Jory M.
Le client n'a pas laissé de commentaire.Carol W.
Le client n'a pas laissé de commentaire.Mike M.
Le client n'a pas laissé de commentaire.RONALD H.