Very nice and answered all my questionsGreg S.
Customer Reviews for Bob Dixon Service Center
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Dixon, IL 61021
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 12h pm
- Dim : 9h am à 12h pm
Heures d'ouverture spéciales
- 5/30/2022: 8h00 am à 9h00 am
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Hannah M.
Renae was amazing to us! Very professional and very helpful. She went above and beyond to ensure that we were satisfied with our Uhaul experience. Highly Recommended!Nichole R.
Always pleasant and excellent customer service.Lori G.
i lived 15 min from where I rented theUHaul, On pickup day, I had to travel almost 2 hours round trip to pick up the trailer,. I have never had this experience with UHaul, UHaul did work with me on the situation which was very appreciatedsherri P.
Le client n'a pas laissé de commentaire.David M.
Not the place we had requested our drop off and it was on a Sunday when the business was closed.CARISSA W.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.Taylor K.
Le client n'a pas laissé de commentaire.Harold A.
There was only 1/2 tank of gas in the vehicle when we picked it up and then we got blamed for it only having 3/4 a tank of gas when I dropped it off.Christopher D.
Le client n'a pas laissé de commentaire.Tiffany V.
Renea and Bob are wonderful people great to deal with as wellJordan S.
Everything was great!CAYDEN E.
Le client n'a pas laissé de commentaire.John W.
Very nice and helpful and had answers to any and all questions I had. I will definitely recommend this establishment to my friends and family if they are ever in need. Thank you so very much for everything.MELINDA B.
Le client n'a pas laissé de commentaire.David L.
the process is cumbersome wantung access to my photos? pictures of vehicle for damage not helpful vehicle i rented was not available (sterling) agent found vehicle in Dixon for me - Dixon was excellentJAMES L.
Le client n'a pas laissé de commentaire.REBECCA C.
Great customer service!THOMAS M.
Great friendly service!LORI G.
Get some vans or units not so large....I maybe used an eighth of space but there wasn't a smaller unitROSE P.
Everything was fantastic! The went ABOVE AND BEYOND!!!Peter P.
Le client n'a pas laissé de commentaire.JEFF R.
Le client n'a pas laissé de commentaire.Lisa F.
Le client n'a pas laissé de commentaire.NICKEY A.
Le client n'a pas laissé de commentaire.Tyler S.
Le client n'a pas laissé de commentaire.David S.
The couple that operates this location were super friendly and helpful.thanks again for great serviceCRAIG S.
Le client n'a pas laissé de commentaire.JANELL L.
Bob Dixon Service Center was not only friendly and easy to work with, they even went completely out of their way to help me load and secure my car to the tow dolly. Absolutely fantastic customer service! Fortement recommandé!Christina A.
Le client n'a pas laissé de commentaire.Michael D.
Great customer service!!WILLIAM D.
Le client n'a pas laissé de commentaire.ALAN R.
Le client n'a pas laissé de commentaire.MARK H.
Le client n'a pas laissé de commentaire.LORI G.
Le client n'a pas laissé de commentaire.WILLIAM T.
Le client n'a pas laissé de commentaire.JAMES L.
Le client n'a pas laissé de commentaire.Amy A.
Le client n'a pas laissé de commentaire.Gerald K.
Lower your prices !!TINA W.
Le client n'a pas laissé de commentaire.TODD M.
Renae is totally knowledgeable, totally efficient, and very friendly and helpful. She had everything organized and ready, and she went above in beyond in helping me figure out how to find the best drop off spot,PATRICK H.
Le client n'a pas laissé de commentaire.Patrick D.
Le client n'a pas laissé de commentaire.JORDAN B.
Le client n'a pas laissé de commentaire.WILLIAM H.
Nice friendly helpful staffDANIEL K.
Le client n'a pas laissé de commentaire.Lori G.
Renee was fantastic!!! After a horrible start with U-Haul!!! Renee brought a smile to my face!!! Only issue with the truck was the inside of the windshield was real dirty.Randy M.
I was not happy about the fact that I had to drive the dolly all the way back to the same pick up location had to drive over an hour and half for it truck broke down and uhaul would not work with me for getting it to a closer locationNICHOLAS A.
Le client n'a pas laissé de commentaire.JOHN J.
They are so kind and friendly!Joshua Z.
Le client n'a pas laissé de commentaire.Matthew W.
your truck need to have cruise control on of your truck if I every rent one again it would have cruise control. And a person should not have to drive 50 to 70 miles to pickup the truck at was one of the thinks. I should them able to pickup up the truck up 3 or 5 miles from my home where I reserved it.robert S.
Refund for over filling gas!Anthony P.
There is no way I drove that many miles. I had to pick up truck in another town that is 12 miles away. I got a discount because of inconvenience ty. Then u-haul says I drove another 14 miles, when I only made one trip across town. Mobile check in was a pain, so I didn't get the hour it took for the lady to get it to through. Lady was very friendly. I Don't blame anything on her just u-haul.Sherri P.
Le client n'a pas laissé de commentaire.Michael C.
The lady at Bob Dixon Service Center was great to work with! I was supposed to pick up the truck in another city, but they did not have it available come the day I needed it. I got sent to Bob Dixon Service Center, which was an hour away. Inconvenient for sure, but the lady there was great to work with and it turned out fine!Callie W.
Renee went above and beyond to obtain the moving truck I needed much earlier than estimated and was very courteous. I highly recommend this U Haul location.NEPTHALI E.
we were so pleased with the customer service people, very nice and supporting - if we ever have to move again that's the place we would go!!!!! fantastic in any way - would love some other places take this as example of great service. God bless Regards Iris & DavidIRIS S.
Rene and her crew were top notch. Very helpful and friendly. Great equipment.JOHN P.
Le client n'a pas laissé de commentaire.KATHERINE L.
Le client n'a pas laissé de commentaire.Lee B.
Le client n'a pas laissé de commentaire.CHRISTINE W.
Le client n'a pas laissé de commentaire.CHARLIE K.
Le client n'a pas laissé de commentaire.SANDRA A.
Great service!Jason K.
Renee went above and beyond. You are so appreciated. THANK YOU!!!Susan S.
Excellent customer service. Friendly team!!Theresa J.
The staff was very friendly and happy to help! Overall is was a great experience!Kevin S.
Le client n'a pas laissé de commentaire.Marcus M.
Le client n'a pas laissé de commentaire.Jory M.
Le client n'a pas laissé de commentaire.Carol W.
Le client n'a pas laissé de commentaire.Mike M.
Le client n'a pas laissé de commentaire.RONALD H.
Le client n'a pas laissé de commentaire.thuy T.
James in Lanark, il. did great in connecting us to you on Monday 3/9/20NEIL R.
Nothing it was all great thanksPHIL D.
Tried to pick up uhaul at Bob's service but received a call the night before that I had to go 20 mins away to pick up my uhaul.Lisa T.
Renee was amazing!! I called first thing in the morning and she had one left and even stayed after hours fore to come pick up the truck! These people are truly amazing! I would recommend them to anyone!!AVERY B.
The folks at Bob Dixon were great to work with! Picking up and dropping off was a "breeze". I would recommend this location to anyone for U-Haul needs!Dave T.
Le client n'a pas laissé de commentaire.Don B.
Le client n'a pas laissé de commentaire.Maria J.
Le client n'a pas laissé de commentaire.Kenyon K.
Renee was knowledgeable and professional. She kept in touch with me & made a stressful day more relaxing.leslye M.
Had a large undocumented scratch. Reeked of stale cigarette smoke.KENNETH O.
Le client n'a pas laissé de commentaire.Todd G.
Le client n'a pas laissé de commentaire.THOMAS S.
I highly recommend this location. There are not many places like this left. Their customer service was incredible as well as their sincere concern for the customer.jasmine G.
Le client n'a pas laissé de commentaire.Vicki K.
The place I dropped the truck off was very nice and helpful BUT AGAIN uhaul corporate was HORRIBLE!!!!!! HORRIBLE CORPORATE CUSTOMER SERVICE!!!! I will never use uhaul againNichole H.
Great customer service, I highly recommend for your uhaul needs.LINDA R.
Dont let someone know a day ahead after you reserved a truck a week ahead that nothing is available for pickup in the location that was promised.Gregory R.
Need to let customers know ahead of the final bill that there is an insurance charge also included. My initial estimate of bill was cost of truck rental plus fee plus mileage charges but nothing about an insurance charge. My regular insurance policy covers rental vehiclesDennis B.
Le client n'a pas laissé de commentaire.KATHY F.
I drove the truck through a rain storm. When I got home I did not start to unload the furniture until the next day. When I started to unload things I had wrapped/covered several pieces with the moving blankets and I noticed that several of them were wet/moist from the storm. Nothing was damaged but if I had been moving real valuable pieces I would not have been happy. I rented a truck to keep the rain away. There is no reason why there was water inside the van in my mind.Scott J.
Le client n'a pas laissé de commentaire.GEORGIA T.
Le client n'a pas laissé de commentaire.Robert T.
Le client n'a pas laissé de commentaire.Larry M.
Ms. Dixon was very pleasant and easy to work with. Accommodating!KEITH G.