Its been a bit since I've needed a rental but I wouldn't expect anything but great service from this location. I will continue to use them for any future needs. Merci.
WILLIAM M.
Customer Reviews for Bobbys Transmission Center
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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I was disappointed that the person who rented me the truck and equipment handed me the key and had me walk all the way across a gravel parking lot pushing the hand truck by myself. When I opened the door of thr truck it smelled horrible. I literally had to drive it home and use lysol wipes because it was so dirty and the windshield was dangerously dirty.
Kirstie M.They were closed when I dropped the truck off. They may be above average.
Darian P.Major disruption to our move. On Sunday the morning we needed to return the 26 foot truck we asked to extend another day. We were told quickly on line that is not possible, others rented the truck at 9:30am and sorry. Well we delivered the truck back at 9:25am and drove by it all day Sunday with just my small truck. It never moved all day and another 26 foot truck sat next to it all day. Caused me to make 10 little truck deliveries instead of one. Pissed me off and made my day full of crap. Very not impressed with your system of allowing another day of use. Very sad.
Scott I.The customer service was great but I picked up a Uhaul that was missing a very important part
MARIA C.Answered all of my questions and quickly got me on the road.
Dwain C.Quick and easy to deal with
Terry K.However I would not recommend Uhaul to anyone again. I was charged for an extra day, yes it stated in the contract to have it returned by 1pm, but that was not verbalized, so when it was returned by 6 pm I was charged 57 $. Then according to the website the cost should have been 214 $but I was charged 242 $. When I called Uhaul I was pretty much told it was all my fault and they would do nothing to help. So I will make sure everyone I know understands that Uhaul will take advantage of you even though you are under an eminence amount of stress and at Christmas time when you have 6 children.
Patricia R.This trailer was old, some tie down loops where broken and unusable and no tie down loops upper available as in newer trailers. Caused major damage to my company Equipment. Very disappointed ðŸ§
DAVID Y.I always pick up my hauling needs from Bobbies.
Arlin S.Not real friendly
Colton C.Nothing.
JOHN W.They were very friendly all wearing masks. Ask me if I had any issues. I should have told them about the door that was hard to lift open, but forgot. Also forgot to tell them it was dirty when I picked it up too.
Steven K.Train the people in your call-center better because I was quoted one price over the phone and another price when I got there that was almost 70 $higher and they told me that my vehicle with the larger tires would specifically fit on there and if not they have the extension straps for the auto transport and I have to go next-door to Napa and spend over 50 $to buy tiedowns which I can't imagine isn't as safe and in order to tow the car had I known all that I would've bought a tow bar for my jeep and I was just trying to save some money by going through you guys and it wound up costing me more the people at the rental location aside from not having their shit together were very friendly but the person over the phone needs to be educated
Eric H.Super easy process!
robyn A.Nothing,,, you guys helped me out and I appreciate it very much. Thanks
patrick P.men at the counter could not have been more helpful, both in scheduling a trailer and the return. Also very good helper in getting trailer hooked up and unhooked when we returned the trailer. Very highly recommend this location
lyle G.Love this place!
CASEY M.The truck needed cleaning and it had lots of ding's including a creaked windshield they marked it all and that was good I just feel they could have given us a better truck on a 2000+ mile trip!
Joe S.All gr8.
doug W.Greg and Lance provide amazing customer service
BEN R.The employee assisted in hooking up and loading the trailer to the U-Haul and the car onto the trailer. Then went on to show us how to make sure the car safe at each stop.
GREG N.Windows were super dirty on pickup
Jason B.They were flexible with dropping off my car hauler before returning the truck.
Christopher W.Greg has helped us several times and is very pleasant and accommodating. Would highly recommend this location.
Kathy C.I booked the wrong trailer, they fixed it promptly. Super pleasant experience.
Zachary D.I'm a little concerned about the drop off, it was closed and I just dropped it off.
James C.Truck was dirty. Cab was not COVID-19 clean as was Penske truck I rented a month earlier. I did my own sanitizing. Driver windshield wiper did not work and needs replacing. Overall the truck performed fine with no problems except for the windshield wiper.
Judith M.We did not have a problem with the trailer we rented. We had a problem with the place we rented it from. This business is refusing to follow public health mandates put in place by local government, creating an unsafe environment for their customers. They posted a sign on their door indicating that they are refusing to follow the CDH mandate, and will not require employees or customers of Bobby's Transmission or U-Haul to wear masks, wash hands, etc. My wife and I have rented several trailers from this location in the last few years, but unfortunately we won't be returning. COVID won't reach an end until everyone does their part, and this location is part of the problem, not part of the solution. I'll be happy to give my money to someone else who is willing to follow basic guidelines in the interest of improving public health.
William B.Over the years I've rented various u haul equipment. Always had a good experience, this was no different. Bobby's provides excellent service with a smile and a joke. Can't ask for anything more
JACK H.Reevaluate the extra mileage charge system. I went 18 miles over on my contract but had to go further than expected to pickup the truck and trailer than intended
MITCHELL M.U Haul gave me faulty equipment which almost killed me on the highway......grossly underinflated tire with faulty valve, by over twenty pounds.... the warning light about tire pressure did not work until I hit a concrete barrier in middle of Interstate outside of Hood River Oregon, so I never realized I had a tire issue, due to not being able to handle truck from underinflated tire; the automatic towing gear for steep grades never kicked in, so truck was difficult to maneuver on steep grades, and the car transport trailer had a break in a place which had been welded once and then again........horrible experience for which I have begun a class action suit against U Haul. I am furious and am demanding that U Haul, at the very LEAST, reimburse me for entire cost of trip.
Shaaron D.Everyone at this location was kind and helpful. They helped me hook up the trailer and unhook when I returned it. They made the experience easy and not stressful. I would highly recommend workin with them for all of your U-Haul needs!
Sarah W.Lower rates. I don't feel it necessary to charge by the mile while also charging for gas or forcing us to refill
Tyler W.I found it disappointing that, not only was the staff not following the county mandate of wearing a mask when not able to maintain distancing, but they went out of their way to print off and tape 3 copies of a statement, showing their blatant defiance of the mandate. Insinuating that taking steps to protect the public, is somehow an infringement on their rights. I will not go back to that business where again.
Donald W.The trailer would randomly violently sway from side to side. This was especially bad when slowing down.
Richard S.windshield was not very clean
MARTY G.Everything is always fine. Gregg is always very friendly and helpful.
Robert M.Greg has always been very helpful with my reservationz.
Sue R.Very nice folks made the transactions easy.
RODNEY E.Rien
Dennis A.A explanation of the braking function on the trailer would be nice to have. I assumed that there's a surge brake, but don't really know.
Michael M.