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Craig Butts
Customer Reviews for Bobs 66 LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The 24/7 "Pickup My Truck" process via app & web was a disaster. Took 3 phone calls to Customer Support to finally get our truck. Rating pickup process = F.
Troy SteffensonVery good service, fast, easy and courteous,
DANNY FAUPELAll around great location and experience!
Mary MassieVery easy to talk with, not a salesperson BUT a Customer service person, This will be my go to U haul dealer
Richard ClaspillVery helpful and friendly location! Thank you!
Cynthia SoboFantastic service at Bob's 66 LLC!
Gregory BerschPre pick up instructions on process with lock box and turning knob from lock to unlock. Not apparent. Otherwise convienent and practical. Low tire pressure annoying and had to fill up in freezing weather.
Gustavo SilvaIt was very nice service.
Chandra SekharExecutives at dorsett office were friendly and helped me with my request…. Thanks team
Mohan NatekarAmazing service . Quick and friendly
Tona CrouchVery helpful, made the experience very easy--both on pick up and return.
Margaret DittrichOnline return.
Sofia PatelBest rental truck I’ve ever used, only 7k miles!
Daniel FleigGreat place to rent from. Always friendly and helpful!
Sean MassieGreat, personable service.
James TaylorVery Friendly, no problem dropping off.
ROBERT KOCHANSKIQuick n easy
Jasmine MartinThe staff was great
benjamin baconPlace is going through remodeling so hard to judge appearance. Personnel amical.
kevin shrumJust want to know why I got a second charge after I paid the rental fee?? The trailer was returned before the 24 hrs period.
Brigido LopezFast easy and convenient, friendly staff and great service
Ralph BlackwellThis is by far our favorite UHaul location in Saint Louis. We are repeat customers. The people at this location take the time to speak with us, are honest and very pleasant to deal with. We truly appreciate their exceptional service! Brian is the best!
Nicole KhanThe online check in is the worst thing ever. I am very good with technology so it's not like I didn't understand what was going on it just takes forever. They ask you a millions things and then you have to wait to be approved. It took 20 minutes. Why bother putting in your license before cause you'll just have to do it again. I've never been so annoyed. Save yourself the hassle and just check in during normal business hours. At least give a heads up of the process before hand. I will never use this service again.
Mary CrossBobs 66 was great to deal with
MARIA KREBSFriendly people and very helpful
Dustin SmithVery friendly and definitely would rent from them again if Uhaul is needed
Katherine LehmannVery helpful stuff. After dropping the keys to the box I realized that I forgot my phone in the truck. This morning I came by and they had it waiting for me. Thank you all.
Alexander GoldisGreat service! Would recommend a 100 times! Thanks for all support all the way.
ILYNA KASHUBAI walked back to my house, very conveniently located.
Adria ConcannonThank you again, y'all business and expertise makes an easier move for me and my family!
WILLIAM BURGETTDespite the fact that the vehicle I wanted to rent was stolen overnight, the team onsite were able to find me a better alternative at the same price. They were friendly and and the process to get in and out was a breeze.
Golan RemiThe Trailer definitely helped us with our move by making it easier... Merci.
WILLIAM BURGETTI picked up the rental on E although the paperwork stated it was full. I told the guy n he said it's fine just bring it back that way. Now I'm charge a ridiculous amount and the lady was rude about it when I called at the Maryland heights location: uhaul customer service is horrible. I absolutely would never recommend services.
Cameron BondsThe lady Ashley was nice to me and have great customer service
Derrick WilsonPost a sign for large keys drop off after hours
JANICE LUTHERExceptional service on pickup and drop-off. Friendly and efficient staff. Truck was very clean and in great condition.
Terese FinanThe key fob would not fit in the key box
ALEXIS LACOURGreat service
Steve EvansI've rented a truck there twice and both times it was a good experience even with dropping them back off after hours.
James TaylorI ordered garment boxes when I made the reservation, but they had none when I got there. The woman taking reservations acted as though we were an inconvenience.
Amanda HutsonI've rented here twice and both times had a great experience. The customer service is great and the trucks are in great shape. Would highly recommend Bob's 66!
Linda StrittmatterVery nice and friendly staff
BRIAN WOODSFasr and efficient service.
EDWARD GAMAYOThe young man who assisted us was very friendly, helpful, and professional
Patrick KussmanVery friendly, fast, and helpful
Joshua WolfI've been dealing with Bob's 66 for many years. They know their business and are always helpful. Keep up the good work!
Charles LudwigI ordered a dolly and paid for it. There was not one in the truck. And the leasing lady is rude and unfriendly.
Dannie WilliamsThe online check-in was a wonderful experience! The truck was clean, I even edited my reservation the day of and they had a smaller truck available. I highly recommend this location.
Stephanie Eslinger