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Gary Smith
Customer Reviews for Marathon Bob's Truck Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Best customer service in Marathon, He is always there during business hours.
JACQUELINE GARCIAThe truck was great and Bob Ban was outstanding. The truck s right mirror needs to have the large part moved. The small one shows the car but the big one is too high and you do not know how close cars are.
David CombsNo improvement comments. Bob does a fantastic job for his customers!
Laurence WojniczVery helpful
BRIAN MANNThe Best.!!!
JACQUELINE GARCIAGreat experience
timothy KoritzGreat service
Jack DecookBob's is great!!
MICHAEL CINQUEI picked up the van, filled it with gas and started to load it when I saw a roach crawl out from under the floor mat. I lifted the mat and the van was majorly infected with roaches! They were in there a long time breeding as there were also many small roaches. I returned immediately the van for a truck that was dirty with no windshield washer fluid so I couldn't clear the windows. There is no excuse for U-Haul to neglect and give a customer a roach infected vehicle! A horrible disgusting experience.
Stephen RosenCustomer service is excellent! 5 star thank you again
HANNU REIMANGreat service
JACQUELINE GARCIAExcellent customer service.
JACQUELINE GARCIAThe customer service at this location was above standard excellent and very friendly. Merci.
Gilbert SosaTurn signals didn't work and Bob tried several options to repair. Appreciated his efforts, but something more serious was the problem.
Jerold LipskyTerrible customer service. Rude and unprofessional. I didn't get the name of the person accepting the drop off but he was completely disrespectful.
Madison RidingsBob was Great!! He checked my car to make sure it could tow what I needed, he also checked my hitch for me. He was kind, friendly and super helpful! I would recommend this location to anyone looking for a U-Haul.
ANIMARIE RICONo one was at the drop off location when I arrived at 12pm. I had to load the app and do the drop off that way. I just did not expect to spend an extra 30 minutes there. What I had paid to rent this truck I should not have had to do anything extra. This is the 4th truck I have rented in a year and I have never had to do a self drop off.
PAUL LEBLINGGreat service!
Michael DeesGood service
David MunnerlynEasy drop off.
James Madden@this location the customer care is great all is good on this end I have been renting for about 9 years thanks Martin
MARTIN BROMENothing Very courteous and he informed me about my rental
Frank AlmaguerExcellent experience with local business. Had everything we needed and we're in and on our way quickly. Also easy, after hour drop off ability.
Steve MillsRien
CARLOS VIZCAINOA couple of service items are needed on this trailer (AT6640K). I was stopped by the county sheriff as the left side of the trailer lights were not working. No signal or brake lights. Running lights were fine. Once he confirmed it was a trailer issue he provided a verbal warning as asked that I make sure UHaul knows of this problem when the trailer is returned. This is your notification. Please note that lights worked prior to leaving the rental property. I needed to drive over 100 miles to pick up the car to transport. Trailer was fine going but when I loaded the car it was clear the right rear was flat. No puncture of any kind was located and upon getting to an air station the tire was reinflated and no issues for the rest of the rental. Someone needs to check this tire.
Michael SiokHelpful and informative
KEVIN MARSHALLBob is very proffesional
Jack PollockMarathon Bobs was very helpful and prompt.
Tal JonesNothing! Great Customer Service!
ARTHUR TORLEYNo one was there. Clised before listed hours of operation. Being I had an electronic rental agreement, I could not leave a copy. We left an unlocked uhaul trailer out side the fence as detailed in the drop off procedure. Seems risky.
Brantley LewisBob was extremely friendly, helpful, and accommodating. I will be recommending to others in the future.
Sean CiccaroneThis location at marathon FL has been a great experience all around. The person there went above and beyond what was necessary with advice on my haul for the day. 10/10.
Shane EllisTow dolly was extremely easy to use. I would like to buy one from uhaul if possible.
ROGER GEORGEEverything was SUPER easy 👍
Robert SpegalExcellent service à la clientèle
Enrique SalazarThe Wipers needed to be changed.
Todd JamisonBobby was great
JIMMY RODRIGUEZWry friendly and helpful. Easy process. Thank you.
richard craigGentleman was very professional and efficient
Digna LorenzoVery nice to deal with , honest.
Dan RossGreat customer service, he is always at work during business hours, .
JACQUELINE GARCIABob is easy to work with, makes sure you know how to tow. Explains the paperwork which is just a few items. I have rented from Bob a few times before, never a problem, always had what I needed. Highly recommend Bob's U-Haul in Marathon, Florida.
Lyle MushinskiVery helpful
Robert DeFieldGreat services
Mario LedonHe was most helpful. Very accommodating. Went out of his way to give excellent service.
MARY KyriacouConvenient location, knowledgeable and friendly owner/operator.
ROBERT WERNERNo improvements necessary. Ease and speed of drop-off of equipment was very good.
George SvitakGreat Service, used this location several times.
Delight Rellathe owner was very very rude. saying rude comments and made it a very unpleasant experience. have talked to many people who have had similar experiences with him.
Andrew Kurtz