I dropped it off after hours.
adam C.
Customer Reviews for BOCO Properties LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The operator was easy to tlk with, professional and 'top shelf' and deserves praise.... hence you read it.
Michael G.Get better knowledge on how to set up
DUSTIN H.Nothing everything was perfect.
BILLY G.Friendly and courtesy customer service. Would highly recommend.
Vincent P.No change
Kenneth S.Best U Haul rental in our area
Cortez F.To return truck no one there and the directions to return on site didn't work , not good at all, I never knew if they received the return? Very poor return system.
TEDDY W.Nothing.
Elaine N.The Service was excellent. Friendly, helpful and efficient.
KARLA W.S.O.
Elaine N.Keep the friendly service and all will be good!
Ashlin H.Great service and friendly folks.
kathleen S.No one was there so we could not rate everything.
STORMY J.Couldn't ask for better service and support. The service agent found a small special tool that we had accidentally left behind and contacted us to ensure we got it back.
Lynn R.Stay the way you are and thanks for everything
sharmon V.The team in Howe was amazing. Friendly, helpful, flexible and caring are all the words I'd use to describe the experience.
Lance F.I appreciate your awesome kind attitude and professionalism. The turn in yard is marked as a different place on the Google map. We were able to find you because of the equipment in your yard and the sign on the side of the road. Thank you for an awesome turn in experience. You are awesome..
WESLEY T.No comment at this time
EDWARD M.Thank you, Donna, for all your help during the past month.
Warren A.We schedule remote pick up for 7! We were not able to pick up the truck until after 8 when someone finally came into the office. Some issue they have with GPS and location of pick up ( according to a message they are aware there is an issue).
Destiny G.The Lady was so Friendly, I have told several people to make sure they use her, for all their Moving needs.
Matthew J.Nothing it was great
JONAH Y.The location was ok. The corporate side was awful! The first location that I showed up to the trailer was gone. Then when I went to return it the return location didn't exist. The person on the 1-800 number was completely useless. This whole experience was a debacle.
CHRISTOPHER C.I was at the location staring at my truck and my key drop box for 30 minutes but it would not let me pick up the truck because it said I was too far away from the location. I was on the phone with customer service for what felt like forever and they just kept telling me basically boo hoo there was nothing they could do about it and that i just needed to figure it out myself. Eventually I just had to drive around and ended up going a couple of miles down the road and turning into this backroad and it finally said that i was at my location, in the middle of nowhere. So then i had to go BACK to the uhaul place to get the truck. Also i think it is ridiculous that you give two references when you're trying to get the truck instead of when you apply. I was unaware they had to be approved so i just chose two people and they ended up being asleep so i had to wait forever for uhaul to contact me to put in diffident references. ALSO, our truck was wedged between 3 other trucks and it took many turns and tries to get out truck out. You would think that since they KNEW someone was coming to get that truck for days then maybe they would have made it a little easier to access, but no. I will never in my life rent a uhaul again and if i do it will NOT be from this location.
tyler A.Need to update address. Current address leads you to a different location than where it is. Had issues with all the financials on the entire transaction. Pricing is misleading and still uncertain on why I have to pay for mileage when I'm the one paying for the fuel. Felt like I was double-charge for the entire thing.
James C.