The lady at desk was very nicekim S.
Customer Reviews for Bolton Self Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Lubbock, TX 79424
Services dans cet établissement :
- Mon–FriDe 8 h 30 am à 5 h 30 pm
- SamediDe 8 h 30 am à 12 pm
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Le client n'a pas laissé de commentaire.Gilbert S.
Everything was perfect and fast.CAROLE O.
Equipment maintenance, thankfully I noticed the one of the wheels wasn't doing to good on the trip and I had to stop, no accidents happened trailer didn't loose the tire but it could have been worse. Called uhaul roadside and they took care of everything. Thank you! I have been customer for a while now and it's always been great Daniel B.
Staff was very professional yet approachable.William M.
Le client n'a pas laissé de commentaire.Ashley M.
Gasoline, oil changes, storage facilities.....if y'all'd get in to delivering babies, I'd even trust y'all with that aspect of my life too!STEVE C. | Expérience générale
Mary was so great to work with. Equipment ended up not working out for our haul and she was understanding and helped us out with getting everything processed quickly. We will definitely be using this location if further U-Haul services are needed.MARICRUZ C.
Le client n'a pas laissé de commentaire.Joseph K.
Great experience and customer service.FREDDIE H.
Le client n'a pas laissé de commentaire.Richard M.
Le client n'a pas laissé de commentaire.Roger M.
Le client n'a pas laissé de commentaire.Rich G.
Le client n'a pas laissé de commentaire.Kevin W.
Le client n'a pas laissé de commentaire.CASH T.
It may bot be the businesses fault, but It appears the gas gauge is broken. I drove about 20 miles, put 9 gallons of gas in it and the gage did not move. Last time I rented a truck for 16 miles it took about 2 gallons.TOMAS S.
Wonderful experience, I would recommendDAVID B. | Expérience générale
Service was great process was easy would definitely lease there againTheresa L.
These are the best people. They are professionals but fun. Use them!Jeanne E.
Le client n'a pas laissé de commentaire.CHRISTIAN R.
Very helpful and proactive. Highly recommend.John T.
No improvements needed.Karen B.
Le client n'a pas laissé de commentaire.Rachel A.
Do not use the Bowling Green Kentucky location. There concerns for human safety is horrible.Randy D.
Recommend explaining about the Verify Equipment Condition text message customer will receive upon rental and need to respond before the link expires, and explain how the Check-in App works and need to be at the rental location to complete and pics that customer needs to take and upload.DENNIS M.
Le client n'a pas laissé de commentaire.Duane M.
The truck and blankets were pristine! The office staff was so kind and wonderfully accommodating! Great people!! I will definitely be using them again and recommending this location! And, they have fun candy! :-) Thanks so much for everything!!Cami B.
The truck didn't run well it was clean but when I got it back to the location it died before I could park it I had to push it in the lot because I couldn't get ahold of anyone at the locationKyle S.
Le client n'a pas laissé de commentaire.Theodore M.
The location I originally had a reservation with was closed during their open hours with no reason given on the door. I called Boltons and they promptly helped me get a new reservation. Excellent service à la clientèle.Thomas C.
Le client n'a pas laissé de commentaire.Mike C.
Le client n'a pas laissé de commentaire.Diana N.
Le client n'a pas laissé de commentaire.jason H.
Le client n'a pas laissé de commentaire.FRANKIE W.
Le client n'a pas laissé de commentaire.JOHN G.
The 26' van was older and the oil light was on. When we told the manager, she said it just indicated the need for an oil change. With the vehicle loaded and on the highway to the destination, the vehicle lost power. We were able to make it to the destination at a top speed of 12 MPH. It was not a safe situation. We were able to return the vehicle to the rental location. Zach the U-Haul representative followed up with us promptly and was very professional and helpful. He very unexpectantly refunded our full payment for the U-Haul and apologized for the situation. This was more than we could hope for and beyond what we expected. With that kind of stand behind your service, we will gladly do business with U-Haul again!Janet H.
Le client n'a pas laissé de commentaire.David M.
Mary was very nice the experience was fast and efficientKali S.
Le client n'a pas laissé de commentaire.JOHNNY E.
Le client n'a pas laissé de commentaire.Teague S.
One of back lights needed to be attached better.Morgan S.
Furniture dolly wheels damaged and were not in truck on check in. Moving blankets were also not in truck on check in. Very friendly staff.Donnie R.
Le client n'a pas laissé de commentaire.Mark S.
Great and helpful peopleGregory D.
Le client n'a pas laissé de commentaire.Karl G.
Le client n'a pas laissé de commentaire.Karl G.
We appreciate the availability of a one way rental to Abq. We had a sudden death n the family and were grateful for the availability.Brett T.
Mary was very friendly and helpful. She made the experience a blessing.Nancy O.
The truck wasn't good. It was very shaky. Very old high mileage. I hope to get a better truck next time especially since I rented three in the last weekAmador P.
Le client n'a pas laissé de commentaire.robert R.
Manager was very nice y'all are lucky to have her.CHAD K.
Le client n'a pas laissé de commentaire.Jeffrey R.
Le client n'a pas laissé de commentaire.Austin B.
Nothing to improve!! Everything was great!! Customer service at pick up was excellent! The trailer worked great!SHELLY D.
Le client n'a pas laissé de commentaire.BLANCA B.
I found Mary and Alexander unbelievably helpful and friendly. I was very pleased with the service.MARK H. | Expérience générale
Bolton Self Storage has very professional and friendly staff. I would recommend them to anyone needing storage and uhall services. There was no issue with reservation they had everything ready to go.Ryan M.
Le client n'a pas laissé de commentaire.JORDAN H.
Mary and Alexander were great--very helpful!kent M.
Le client n'a pas laissé de commentaire.Elizabeth W.
Le client n'a pas laissé de commentaire.Aaron M.
Le client n'a pas laissé de commentaire.Christian S.
Le client n'a pas laissé de commentaire.Christopher R.
Le client n'a pas laissé de commentaire.Elizabeth W.
Le client n'a pas laissé de commentaire.Ray G.
Le client n'a pas laissé de commentaire.Dana F.
Never went inside so don't know the cleanliness. But representative was friendly.John J.
Have trucks ready when they are supposed to be ready, I've filed a Better Business Bureau complaint against UHaul for this rentalMichael B.
These are the friendliest people ever! I really enjoyed meeting them!Barbara F.
There was a gashing hole in the tire that was there when we picked it up. We didn't notice till we were on the road and it was a HUGE inconvenience. We should be able to trust that the U-Haul dealers do their job and check the truck for safety and cleanliness.David V.
Can't think of a thing. Service was very good thank youDale A.
Very good service at this location, and the staff is so helpful and friendly!Eric H.
Le client n'a pas laissé de commentaire.MARTIN S.
Le client n'a pas laissé de commentaire.SINNAMON K.
Le client n'a pas laissé de commentaire.Victor M.
Le client n'a pas laissé de commentaire.shawn V.
Le client n'a pas laissé de commentaire.Greg M.
Le client n'a pas laissé de commentaire.SAM N.
Le client n'a pas laissé de commentaire.Reagan R.
No issuesFrank B.
Le client n'a pas laissé de commentaire.Randy W.
Le client n'a pas laissé de commentaire.JENNIFER H.
Great service and friendly peopleDENNIS B.
Le client n'a pas laissé de commentaire.Barry L.
Have the requested items that UHaul says they haveColin A.
I did not like that they use their cell phone to take a picture of my photo ID and of my face. I don't know why my personal information and photo would be taken on a personal device. I was not even advised that that would happen or even asked. I rent trailers from U-Haul fairly often and this is the first time that has ever happened.Damian G.
Le client n'a pas laissé de commentaire.AREN G.
Keep doing what you did for me ThanksMARK S.
Le client n'a pas laissé de commentaire.Joseph W.
Le client n'a pas laissé de commentaire.TILLMAN B.
The lady was super sweet and friendly. It was a great experience.Suzanne K.
Le client n'a pas laissé de commentaire.Alejandro Q.
Ive rented from this location twice now and i will continue to do so when i need a truck for the day because the lady who runs it - Mary Wiley - is lovely.Crystal B.
All went as expected and the pickup/dropoff location is near my home which made it easy and convenient.Darrell R.
Le client n'a pas laissé de commentaire.Katherina S.
Le client n'a pas laissé de commentaire.John P.
Le client n'a pas laissé de commentaire.Phillip N.
Friendly people who were very helpful and knowledgeable.Isaak H.
Le client n'a pas laissé de commentaire.PHILLIP N.
Le client n'a pas laissé de commentaire.Douglas Z.
Le client n'a pas laissé de commentaire.Phillip B.
I used the facility for 12 months. The staff was ALWAYS courteous and friendly. Another plus it that the facility is locally owned, and they treat their customers with dignity. Bolton's answered all my questions and the billing was handled professionally. I highly recommend Bolton's Self Storage.ROBERT S. | Expérience générale
Le client n'a pas laissé de commentaire.Christopher M.
Le client n'a pas laissé de commentaire.GINGER L. | Expérience générale
Staff was outstanding; a pleasure to work with them. MerciRON A. | Expérience générale
Le client n'a pas laissé de commentaire.DEREK M. | Expérience générale
By far the best people and prices! I would highly recommend!DEBRA C. | Expérience générale
We will DEFINITELY be using y’all for any storage needs in the future.STEPHENIE J. | Expérience générale
Loved the space. Very affordable.MELANIE S. | Expérience générale
Location very convenient and easy to get to. The price is right and the staff... TOP NOTCH!! Thank you Mary for a pleasant experience...again! I am a repeat customer and will continue to be.BRYAN T. | Expérience générale
Services supplémentaires à cet emplacement
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!