Customer Reviews for Boost Mobile Preston
(Concessionnaire U-Haul dans le voisinage)

8 évaluations

7406 Preston Hwy   Louisville, KY 40219

(502) 410-2372

Heures d'ouverture de l'établissement

  • Lun - sam : 10h am à 4h pm
  • Dim : 11h15 am à 4h pm

Services dans cet établissement :

Pour nous contacter

(502) 410-2372

7406 Preston Hwy
Louisville, KY 40219

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 10h am à 4h pm
  • Dim : 11h15 am à 4h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Adel A. 
Évaluation :
1

This was the first time I've ever had an issue with Uhaul. I wanted to take advantage of the 24/7 pickup option and pick up my rental after work around 9pm. The Uhaul wasn't ready, which meant I had to come back the next morning and the employees I spoke to were incredibly rude. Customer service sent my rental to another location, and again when I went to pick it up the next morning it wasn't ready. I spent about an hour and a half total just on HOLD with customer service, trying to figure out why the keys for my rental were not in the lockbox like I was told. When I returned the vehicle, the website was trying to charge me for 37 miles when I only drove 15, and charge me 30 $for gas when I returned the vehicle with the same amount of gas that I got it with which was 3/4 of a tank. I was told I would be getting the 50 $rental guarantee for my rental not being ready, and I still haven't seen that. I am beyond disappointed with my experience.

Emily K. 
Évaluation :
1

I was charged 20 extra. I returned the truck with the correct amount of gas and at the right time.

Dewitt B. 
Évaluation :
5

Wonderful help from start to finish!

Karla P. 
Évaluation :
3

There's no signage showing U Haul anywhere near the building. I could easily see how someone would have trouble finding it.

Spencer N. 
Évaluation :
1

Pickup - Very unprofessional, she did know if the van was a 9ft, as I had requested. She ask if I could go and check it, this was clearly her job. She also also did not know about the damaged front passenger side bumper, I took photos and show them to her. Return - Same employee, same results. She could not print my receipt, she could not operate the printer. She said she would have to contact her boss who was out of town. I had to take a photo of the computer screen as my receipt. I had additional questions about my bill, she could not pull my account back up on the screen for some reason. Very poor service....

Phillip G. 
Évaluation :
5

Pick up and drop off was easy. The quote that they gave me was accurate and worked with me to make sure I got the best price for what I was needing the rental for. Will definitely come back and rent from this location again.

lindsay T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWARD P. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

Retour
Haut de la page