Staff was wonderful & super helpful, made the whole process a breeze!Jordan B.
Customer Reviews for Booth Street Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Grants Pass, OR 97526
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 4h30 pm
- Sam : 9h30 am à 2h30 pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.STEPHEN C.
Le client n'a pas laissé de commentaire.SHERYL LEE N.
Le client n'a pas laissé de commentaire.TAMMY B.
Le client n'a pas laissé de commentaire.MELISSA MAY M.
Le client n'a pas laissé de commentaire.Stephanie W.
The lady could greet the Customer when they walk in...say Anything. She was unfriendly each time I have been there and did not inform me of Anything. I had to Ask where would I return the key after hours, when do they close, had to ask about replacement when told my Reservation wasn't there. Things the business should let Customers know, or at least be Friendly..I didn't interrupt you at HomeRachael F.
reserved a 6x12 trailer however they rented it to someone else, had to settle for a smaller one resulting in more trips than planned.COLLIN L.
Le client n'a pas laissé de commentaire.RONALD ALAN M.
The truck had been smoked in. No fault of the uhaul place. New truck with hitch. 19,99 rental plus 10 for insurance and 0,79 a mile (which adds up quickly!) 15,00 $ for gas, so For 50 miles all total became almost 100,00 $SANDRA PUYANA M.
Le client n'a pas laissé de commentaire.TRAVIS M.
Le client n'a pas laissé de commentaire.cole C.
They were very friendly and efficient and had a truck on a busy weekend when I suddenly needed one, The truck ran well and was maintained but was very dirty inside. Sorry to have to say that. In a time of pandemic and washing every thing down I felt particularly aware of the need to clean it.SUSAN OGLE D.
Bill was 3 times higher than promised Called said adjustmenter would call me in 48hrs NO CALL!STEVEN RICHARD K.
Up to date lists on availability of trucks. Thank you, nice serviceCATHERINE K.
Excellent service with very friendly personnel.DANIEL G.
Le client n'a pas laissé de commentaire.Charles S.
Le client n'a pas laissé de commentaire.SARA ELIZABETH S.
Le client n'a pas laissé de commentaire.RICHARD ALAN F.
Very good experience and equipment was ready and good to go. 2 things that could have been better: - was verbally given 2 different return times, by 2 different contacts, for vehicle to avoid another days charge (maybe include it on contract, if its not already there). - there was not a way to secure the bed of the truck upon return. Dolly was used and left inside, but had a concern that it could be stolen and I would be liable.Marlea B.
Great place second time I've rented at this location.DARRYL S R.
Le client n'a pas laissé de commentaire.Kory C.
Le client n'a pas laissé de commentaire.SHARON ANN S.
The truck smelled like pot, but other than that it was clean. I do want to request a copy of the receipt in a PDF not a 'photo' which present as blank. Mercilori G.
Great customer service, very friendly, and very helpful in answering any questions!KENNETH ADAM B.
Le client n'a pas laissé de commentaire.tom A.
Le client n'a pas laissé de commentaire.Cilicia P.
The truck we rented a26 footer was not available even though i receivede a confirmation i had to drive 1 hour out of my way to get a truck and it was only a 15 footer so i had to also rent a trailer. This also caused me to have to pay for an extra hout of loading help. The truck i got had an axle seal leaking and the tow haul. Button did not work. I drove 5 hours to get to this truck and spent the night.I feel like uhaul had a take it or leave it attitude we dont need your bussinessCraig S.
Le client n'a pas laissé de commentaire.Cheryl K.
Le client n'a pas laissé de commentaire.Michael F.
A pouch of window cleaning wipes in the glove box would be handyKEVIN M.
Le client n'a pas laissé de commentaire.Tyrone P.
Le client n'a pas laissé de commentaire.Doug M.
Le client n'a pas laissé de commentaire.Pete M.
Le client n'a pas laissé de commentaire.Aaron R.
Le client n'a pas laissé de commentaire.Anna R.
The staff were really trying to maintain COVID safe conditions though their other customers where "anti-maskers" and harassing them very badly.Kimberly W.
Le client n'a pas laissé de commentaire.Debra M.
Le client n'a pas laissé de commentaire.Mark Y.
Le client n'a pas laissé de commentaire.Monica M.
The trailer door didn't open and shut properly, the trailer was really beat up.Paul F.
Very friendly and courteous staff. Self-check in online made process very fast. I will definitely use this place again. 5 star service.Douglas H.
I understand that August is a busy moving month. I also realize that the Coronavirus pandemic has damaged businesses ability to function normally. Maybe that's why I had such a frustrating experience with picking up a truck.Richard D.
Le client n'a pas laissé de commentaire.ROY H.
Le client n'a pas laissé de commentaire.Marcie H.
Make sure rental is at preferred location rather than having customer go to another location to pick upRobert B.
Tire had leakGerald L.
Le client n'a pas laissé de commentaire.APRIL S.
Le client n'a pas laissé de commentaire.DAVID WAYNE G.
Awkward drop off for rentalsPaloma G.
Le client n'a pas laissé de commentaire.Ed S.
Le client n'a pas laissé de commentaire.Wanda S.
Friendly place. Trailer was a little dusty but otherwise in great shape.Robert B.
Le client n'a pas laissé de commentaire.Don H.
Le client n'a pas laissé de commentaire.Diana G.
Covid makes it harderBryan D.
Nothing. You guys were great. Thank youHannah H.
Had to track down trailer. Picked up 70 miles out of way Dropped off 20 mile out of way 180 miles out of the way to get and take a trailer back.ERIC N.
Extremely conscientious of the current COVID-19 situation. no unnecessary interactions. smoothKevin L.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.Jon O.
Le client n'a pas laissé de commentaire.Andrew M.
Well I'm glad you guys have newway of making things easier for the customer. But it wasn't working so we could not apply online. But that's fineVALERIE T.
Easy key drop-off! No improvements.Robert B.
Le client n'a pas laissé de commentaire.Rhonda T.
Le client n'a pas laissé de commentaire.Dana B.
Extremely polite and helpful in helping me return the truck, as I had some transportation issues! Very courteous and professional!kyle F.
Le client n'a pas laissé de commentaire.Lavonne C.
Le client n'a pas laissé de commentaire.bob W.
Le client n'a pas laissé de commentaire.Benjamin L.
Answer phone on a local basis. I called to talk to the rep at the Booth St. Storage; I could only talk to a U-Haul rep. at the reservation desk. not good! My questions could not be answered. I was told the wrong fuel mileage by a lot!CRAIG W.
I use Booth St frequently, and they are always friendly and professional. I bc refer all my clients to them.jesse B.
It wasnt obvious where to park and where the entrance was.pam T.
Big gripe, most of it my fault as I should have measured the trailer prior to renting. The trailer is advertised as 5' x 9'. This is not accurate as the inside of the trailer is 4'9". This is significant due to the item I was trying to move, it was 4'11" x 8'. These 2 inches wasted the 460 mile round trip I took to pick up the item. I not blame U-Haul, but documentation on the trailer on the site that noted the internal measurements will aid in future misunderstandings.Jeffry M.
The lady was quick, efficient, and most pleasant to work withGloria D.
Le client n'a pas laissé de commentaire.Dennis H.
Le client n'a pas laissé de commentaire.David P.
marci was great!!eliza B.
Staff was extremely accommodating. Equipment was ready and in top working condition Class OperaoJohn O.
Le client n'a pas laissé de commentaire.Ethan J.
Le client n'a pas laissé de commentaire.WILLIS W.
Truck cargo, strong smell of marijuanaDavid P.
I was told to have gas back at 3/4 tank because that's where it was. When I went out and started the truck it registered an 1/8 lower than I was to return it. 20 $difference!Rachael S.
They were awesome! Everyone is so nice and it's super easy pick up and drop off. Thanks for the great customer service and taking care of my local hauling needs!Janine T.
Le client n'a pas laissé de commentaire.hank S.
Le client n'a pas laissé de commentaire.John P.
Very good service. Thank you.Sharon A.
Le client n'a pas laissé de commentaire.Steven S.
Le client n'a pas laissé de commentaire.Susan H.
I booked at one location and it let me complete the process even though that center didnt even rent those types of trucks that I rented. I got to my center and even though I did everything online and through my phone, I still had to give me CC info and my DL for a second time. Need to update systems locally, process was tedious when it didn't have to be.Gregory W.
Le client n'a pas laissé de commentaire.Alexander R.
Le client n'a pas laissé de commentaire.James D.
Le client n'a pas laissé de commentaire.Clayton F.
Le client n'a pas laissé de commentaire.Michael A.
Great clean facility, good people working hard.Paul G.
That the equipment be inspected prior to release to insure it's clean.Michael M.
Facilities were closed and when they did show up gave me an attitude when disconnecting.Glenda P.
Nothing. The lady was very efficient and friendly. I've rented 3 times in 3 months at different locations and this was the only place that gave me a clean truck. It was very much appreciated.Ellen B.
Le client n'a pas laissé de commentaire.DIANE B.
Fantastic helpDon C.