Le client n'a pas laissé de commentaire.
Eli M.
Customer Reviews for Boothill LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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RAZMIK A.The overall experience was excellent. Doing business with them was very efficient and well organized. Je les recommanderais sans hésiter.
Darlene G.Friendly, great American run business.
Jeffrey S.More recent pictures of the equipment
Valeria H.I love the old Western Style and Americana this U-Haul place. Good service
Vincent M.Great service
Jesus G.Nothing. The staff was courteous and efficient. We will recommend them to others.
David H.Friendly service!
Lucina P.Good customer service! Vehicle was ready as promised and we'll maintained. Thank you! No suggestions for improvement.
thomas K.There's no improvement needed, the service is great and the equipment is always ready and clean.
FRANCISCO V.The Boothill staff was friendly and helpful. The trailer was clean, but we didn't notice that the wheel well was too close to the tire on one side. We didn't anticipate that when we loaded the trailer that the tire would come into contact with the wheel well. We were using it for a local move and we made it safely. We had bought the insurance. When we returned the trailer we explained what had happened, and Boothill accepted the return without a problem.
CYNTHIA N.The business owner are nice people. I was disappointed the truck wasn't cleaned considering all the fuss about the COVID or even without COViD the inside/out should be cleaned for each customer.
Keith H.Great service never had a bad experience
HAMED R.The gal who helped me with my reservation said I needed to return the truck on Saturday at 9:00am, when I picked up the truck at 9:00 Thursday. I had the truck rented for 3 days. She misquoted me when she said return in Dayurday when a 3 day rental should have been Dunday.
JESSICA B.I suppose to drop the dolly in Yuma Arizona and they change my location to Wellton Arizona and I call the location in Yuma and told them that I couldn't go to wellton because there is a Border patrol check point and they told me that was my problem. if not take it to Casa Grandeso it cost me 200 to get somebody to delivered. so to me Fuck UHaul and I will do everything on my power to give you bad reputation.
IGNACIO R.Amazing and friendly staff.
Nicole F.Staff was very friendly and personable. Will definitely do business with them again. Their personal store as well is a perfect stop for boots and boot repair.
NICOLE F.none
Carlos G.I'm not a one time renter. I rent uhauls all over the country to use as a shuttle to move furniture to my semi. At no point was this truck ever returned dirty!!!!! This is a Uhaul scam to get money from onetime renters that don't know better. Next scam is the fuel. I took photo of the fuel with the mileage before I departed. Fuel was below 1/4 the guy did it care or take note. I was charged for returning with less than 1/4 tank. This is a scam because I have never been credited for returning truck with more fuel than when I rented. $30 for less than 1/4 tank and the cost to bring it to 1/4. Like I said I took photo of fuel with mileage showing the incorrect fuel stated on rental agreement and incorrect fuel but the guy outside didn't care one bit. Cleaning fee, fuel charge and wrong reported mileage are all scams Uhaul plays on renters. I will be sending complaint emails to the corporate office and as many top Uhaul officials as I can because I'm sure this complaint will go unheard. My company has a corporate account that I use most of the time for my rentals unless it's short notice and the company is not open to get my reservation and I need rental immediately. I will be protesting the charges on My card. Please send me photos of this dirty truck I returned to warrant the cleaning fee you charged me. I will send you clean photos of this truck when I returned it along with the photo of the fuel less than 1/4 with the incorrect starting mileage. Or should I just send then to my lawyer?
SHANE B.After having to drive 30 miles out of my way to pick up this banged up, dusty truck I was told my reservation was cancelled. Managed to make a new one. But had to wait in a store full of bigoted wall signs. This whole experience from start to finish was miserable
NINA D.Received 16ft clean truck efficient no hassle checkout returned it past closing hours found key box no problem charged slightly less than estimated due to lower miles.
DAVID W.Great customer service and easy to pick up!
VICTOR N.Update the location and the equipment
Everett G.They went above and beyond to help me with the questions I had, appreciate the extra effort they displayed
john C.Nothing! Love the place and couple
DINA L.The Truck we rented was clean; however, it has a transmission problem. It took a very long time to change gears, revved RMPs and then 'clunked' into gear. Called u-haul help, they recommended calling road-side assistance; however, it was still running and we were under a deadline to move. It continued to run, but top speed was about 40 mph
KAREN W.Inside can power including A/C shuts off while on the freeway
MICHAEL H.Due to the fact that I left my truck key in the Uber I never got a chance to drive the U haul truck but still was charged 1 mile, daily rate, and Insurance.
WILLIAM J.Customer service was great!
JAYNE C.🤩
BOBBY S.The truck had issues
Rebecca K.Couple that run this place are down to earth, honest and know what they are doing.
PAUL T.Owner of this Location is too rude and I really need to rent a box truck and I got no choice to comeback to this Location
ANDRES G.Interior of my rental trailer was dirty. Rocks, trash & yard clippings.
JAMES H.Newer. trucks
EDUARDO L.I was scared beyond belief when my driver side door flung open, nearly hitting the car in the next lane. The latch to the door was not maintained. It continued to pop open along my short drive needed for this rental time frame. I had to hold on the door inside and open and close it multiple times to get the latch to keep it closed. It was scary aswell as incredibly embarrassing. People probably thought I was insane. I don't know how this vehicle cleared for rental- the driver door also was unable to lock. So leaving it in the parking lot was a bit nerve-wracking .
Michelle H.The lady was very rude and not helpful
Kelly Sean M.Always get good service from boot hill.
JOEL P.Always a pleasure renting from Boothill
Anthony G.They were so nice. We will be using them again for next time.
ANTHONY A.The lady who is in charge of this business they pay attention more time to their business than rental services First and last time that renting from this Location
ANDRES G.Staff was friendly. Very easy fast process.
Gina B.Very friendly and professional staff, made my move easy and enjoyable. I will definitely be back. Jack G.
JACK G.Nice and easy place friendly people
RUSSELL S.Great. Customer service and close location thank you
ELAINA A.It was a large area, easy to maneuver, and the gentleman was out to help us before I even got out of the vehicle.
Gloria R.The truck I rented smelled like cigarette smoke. Other than that it was kept clean.
Ramona G.