They were untrained. It took an hour to check out equipment, which was in very poor condition.Melissa H.
Customer Reviews for Boss Truck Shop Inc
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Trailer, although reasonably priced, was in bad shape. It took 20 minutes and a crowbar to close the door. Leaned horribly to the left. The attendant asked how it was when I returned it, I told him very poor and he just looked at me. The location was unclean and no attendant was wearing a mask even though the city has a mandate. I'd give it an F.Richard T.
Le client n'a pas laissé de commentaire.Louis H.
There was no dolly .. I had to use their greasy shop dolly.. I reserved a dolly but a u haul one not thereNonna B.
Le client n'a pas laissé de commentaire.Hector U.
No tag, delayed pickup by 2 hours, guy was friendly and as helpful as he could be, and no judgement against him, but we had to remove trailer from uhaul truck, hook up to our truck, and there was no tag. Obviously, no prevehicle inspection had been done because had a pre vehicle inspection been done by company this could've prevented this issue and prevented a delay in our pickup.Sorelle G.
Excellent staff and service!!!Madilyn R.
Le client n'a pas laissé de commentaire.REX LEE O.
Le client n'a pas laissé de commentaire.John B.
Le client n'a pas laissé de commentaire.JAMES E.
I would only recommend if someone is needing a uhaul.Vita D.
Everything was fine with one concern, I used a car hauler trailer which are very easy to use and are the best trailers I have ever used to haul a vehicle. I have one question, I looked at the website to find the U-Haul locations and looked at the fee to use one of the trailers, which showed to be 55 $or 59 $- I can't remember the exact amount but that is the range of the fee. The Boss Shop charged 89 $for the trailer. I asked why the difference in amounts and they could not give me an answer. I needed the trailer - they had one - so I rented it anyway. Can you give me an answer?William P.
Le client n'a pas laissé de commentaire.danny S.
The drop off location didn't have a pickup with a hitch to pick up the trailer from the salvage yard. The salvage yard's employees were awesome and one volunteered to take the UHaul trailer over to Boss Truck Shop himself so we never dealt with the drop off personnel. Given the circumstances that we were almost killed, that our little motor home was destroyed, it would have been nice not to have to arrange for someone else to take the trailer to the approved drop off.JULIE S.
Le client n'a pas laissé de commentaire.KALEB K.
Let the customer know what the equipment should have and what the customer should be in care of. Ex: the electrical connection from personal vehicle to auto transport trailer.Robert V.
U-Haul transfeered me to this location and I had a bad achilles tendon. They had no appliance dolly or blankets and told me I had to hook up the trailer myself. They SUCKED!Michael V.
Le client n'a pas laissé de commentaire.James A.
Le client n'a pas laissé de commentaire.Joe M.
Le client n'a pas laissé de commentaire.MARGRET B.
Le client n'a pas laissé de commentaire.Darin H.
Le client n'a pas laissé de commentaire.Roger Y.