Évaluations des clients Bourbonnais Storage Solutions

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Bourbonnais Storage Solutions

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robel M. le

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Nice manager helpfull

Angela W. le

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Le client n'a pas laissé de commentaire.

Aaron P. le

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Le client n'a pas laissé de commentaire.

Denna L. le

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The best customer service by Kylie. She makes that office friendly and helps everyone.

Jerry B. le

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I was told by Kylie that I would not be charged for an extra month if I got my belongings out on the 31st, rather than the 30th...I kept my agreement to remove my belongings out on the 31st, but I was charged for an extra month anyway...she said she promised, but she couldn’t change it...very disappointed in the integrity of your business...I will not effect your business much, but I will tell everyone I know!!...just like I would have been if I would have had a positive experience; if she would have been honest...thanks for listening

Kimberly W. le

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Le client n'a pas laissé de commentaire.

Mark S. le

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Le client n'a pas laissé de commentaire.

Troy G. le

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It would have been nice to know where to locate the lock. We spent a half hour of our rental time looking for a "lock box", when the lock was actually on the back of the truck.

Rhonda A. le

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Le client n'a pas laissé de commentaire.

Daniel T. le

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Le client n'a pas laissé de commentaire.

Mark M. le

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Le client n'a pas laissé de commentaire.

Belinda H. le

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This was a drop off location given to use by the Broomfield, CO location. Even thought this Bourbonnais location didn't take trailers, they were accommodating and made an exception, letting us drop the trailer off there instead of having to drive to a different location. We really appreciated their flexibility!

Michael H. le

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I had to drive 65 miles out of way to pick up

dave S. le

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45 minutes after arriving we were given the proper location of the key box. 15 minutes later we were given a code that opened the key box. 75 minutes after arriving it was determined no one knows the code to open the lift gate on the truck and we have to cancel our and our helps day. Complete and total failure to provide any level of service and a waste of time. Wont recommend and will post on social media to ensure less people use your service. Absolutely horrible experience. Thank you for wasting our Sunday!

Michael J. le

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Great! Thank-you. Mike.

Sheila W. le

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Le client n'a pas laissé de commentaire.

Michael J. le

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Thank-you. Mike.

Chris N. le

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I had a very pleasant experience with Bourbonnais Storage Solutions. It was my first time using them and would definitely recommend them to anyone who needs a U-Haul truck! It was very clean, organized and professional! Great job!

Bruce C. le

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Le client n'a pas laissé de commentaire.

David S. le

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Le client n'a pas laissé de commentaire.

John C. le

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Le client n'a pas laissé de commentaire.

Bruce C. le

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Excellent service. Use this place while my daughter is in college.

Leon H. le

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It would be nice if you would open at 8:00 a.m. Your not a bank, most business open by 8:00 a.m. To accomplish something in a day 9:00 is really late.

Jenna C. le

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Just keep up the good work

Teppi S. le

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The truck really struggled to get into first gear . Shifting gear was off had to play with it to get into the drive or reverse. Otherwise clean and great service.

Richard H. le

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I wasn't up to speed on how to return the truck when the store is closed but everything worked out. All good. People very friendly and helpful.

Denita D. le

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Nothing

Melissa M. le

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Your agent, Kiley, was very helpful and knowledgeable about the different rates plans and worked to get us the best deal!

LeShawn F. le

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Le client n'a pas laissé de commentaire.

Shalon C. le

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Le client n'a pas laissé de commentaire.

Christine S. le

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Customer service agents were friendly and very helpful.

Timothy B. le

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There was some “hidden” charges to our account. We only used 1/8 of a tank of gas and they changed us $52.50 for gas. That was unexpected. The customer service lady wouldn’t walk the truck with me she said she’ll do it herself and she’ll email me my receipt. Then I get my receipt with this hidden charge. I was irate.

Troy M. le

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Le client n'a pas laissé de commentaire.

JOAN S. le

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Le client n'a pas laissé de commentaire.