Le client n'a pas laissé de commentaire.
RICHARD ANIBA
Customer Reviews for Bowtie Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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S.O.
Stanley Wilsonmake on line reservation process easier
GARY JACOBSEveryone was great , polite and professional. Service provided was super! Merci.
SHERRIE ROBERTSSupply the gas for free!??? Lol Excellent experience
allen farmerThe gentleman that helped me with the return was amazing. There were some issues with my paperwork but he worked through it patiently and figured it out. Thank you for all of your help, and my daughter loved her mini uhaul ❤️
Jennifer LopezI have rented several UHAULS all around Louisville in my life. This by far has been the best one i have been to. The customer service here was absolutely top notch. I would highly recommend this facility. Plenty of parking and easy to maneuver the truck around the lot. I would recommend this facility 10/10!!
Corben MartinI arrived to pick up my truck which had been confirmed to find there was no truck available. I had received the last confirmation text 5 min before arriving! Will certainly not try again.
Holly BrownMe aplicaron cargos demasiado caros por no rellenar la gasolina. Con razón aquí en Louisville las personas prefieren usar otra compañía.
Yasmany Arzuaga cabrerafriendly and helpful staff. Equipment was clean and well maintained
GARY JACOBSAmazing service and staff was accommodating with our needs
LESLIE HILDESHEIMExcellent service!
Mark EnglandNo comment
BARBARA COCKRELPERFECT !!! EXCELLENT !!! GREAT !!! DEF WILL RENT AGAIN !!!!
Lakesha RobertsThe service was EXCELLENT! The facility is clean and inviting. The lady (wish I remembered her name) was so wonderful. She called to let me know that though the site said I could pickup after hours that was not the case. She also made sure that I received the rate I was promised. If I ever need another U-HAUL I will only go to this location.
Terri EvansRápido muy amables
Juan ArevaloOver charged according to your alls policy by 136 dollars . I'm not a fan of uhaul at moment apparently .they can't do math.
Ben JohnsonI know with my low rating, you would think I have a lot of nasty things to say, but honestly, the customer service was really good. I set up my truck needs online and within 20 mins I got a call saying that one wasn't available, I could get a bigger size for the same price. When I arrived the next day to get it, it wasn't available as well. Instead of just blowing me off, the clerk found one for me within minutes. I actually really appreciated that. When I got to where the one I'd be driving was located, it was even bigger than the replacement. The staff was kind and helpful. Believe it or not, my experience with the staff was pretty good. My issue is the company themselves. I got the charge for the truck...which was expected, and I even made the mistake of taking the truck to the first place I went to instead of back to where I got the truck. A blunder on my part, but then the very next morning, I received a charge for $300+...for which I still don't know why that happened. I was told make sure I do this so I don't get charged and that so I don't get charged, but I still had $300+ taken out of my account on top of the 170 from the day before. For having a uhaul for about 5 or 6 hours (half what I thought I was going to need it for and paid for) I got charged $500!! A warning was given to me that one can not control what the company does after the initial transaction takes place, but the amount taken out afterwards seemed like it was an excessive amount. Especially since the truck came back in as good of shape as when I took it, minus 1/8 the gas I used and didn't fill it back up with.
James CalvertThe customer service was excellent. Each time I called for assistance .
Deborah SweeneyGo to this location first as the other locations were out of appliance Dollie’s.
Jerry AllenUnfortunately I was rented a uhaul with a missing catalytic converter. Manager of facility returned my call next day & was super apologetic.
Wayne Oetinger