Customer Reviews for Bowtie Storage
(U-Haul Neighborhood Dealer)

37 évaluations

3400 Bashford Avenue Crt   Louisville, KY 40218

(502) 908-9360

Heures d’ouverture

  • Mon-Fri: 9 am–4 pm
  • Samedi : de 9 h a.m. à 2 h p.m.
  • Sun: Closed
Heures d'ouverture spéciales
  • 3/28/2024: Fermé

Services dans cet établissement :

Pour nous contacter

(502) 908-9360

3400 Bashford Avenue Crt
Louisville, KY 40218

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9 am–4 pm
  • Samedi : de 9 h a.m. à 2 h p.m.
  • Sun: Closed
Heures d'ouverture spéciales
  • 3/28/2024: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD ANIBA 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY SLEADD 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tiffany price 
Évaluation :
5

S.O.

Stanley Wilson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hector Urdaneta 
Évaluation :
5

make on line reservation process easier

GARY JACOBS 
Évaluation :
5

Everyone was great , polite and professional. Service provided was super! Merci.

SHERRIE ROBERTS 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Verda Tudor 
Évaluation :
5

Supply the gas for free!??? Lol Excellent experience

allen farmer 
Évaluation :
5

The gentleman that helped me with the return was amazing. There were some issues with my paperwork but he worked through it patiently and figured it out. Thank you for all of your help, and my daughter loved her mini uhaul ❤️

Jennifer Lopez 
Évaluation :
5

I have rented several UHAULS all around Louisville in my life. This by far has been the best one i have been to. The customer service here was absolutely top notch. I would highly recommend this facility. Plenty of parking and easy to maneuver the truck around the lot. I would recommend this facility 10/10!!

Corben Martin 
Évaluation :
1

I arrived to pick up my truck which had been confirmed to find there was no truck available. I had received the last confirmation text 5 min before arriving! Will certainly not try again.

Holly Brown 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yahya Albaidhani 
Évaluation :
2

Me aplicaron cargos demasiado caros por no rellenar la gasolina. Con razón aquí en Louisville las personas prefieren usar otra compañía.

Yasmany Arzuaga cabrera 
Évaluation :
5

friendly and helpful staff. Equipment was clean and well maintained

GARY JACOBS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Walter Malley 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alexander Krivchenia 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LACRESHA R PATTERSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jaffar Huka 
Évaluation :
5

Amazing service and staff was accommodating with our needs

LESLIE HILDESHEIM 
Évaluation :
5

Excellent service!

Mark England 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Max Underwood 
Évaluation :
5

No comment

BARBARA COCKREL 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond Ryan 
Évaluation :
4

Le client n'a pas laissé de commentaire.

michael campbell 
Évaluation :
5

PERFECT !!! EXCELLENT !!! GREAT !!! DEF WILL RENT AGAIN !!!!

Lakesha Roberts 
Évaluation :
5

The service was EXCELLENT! The facility is clean and inviting. The lady (wish I remembered her name) was so wonderful. She called to let me know that though the site said I could pickup after hours that was not the case. She also made sure that I received the rate I was promised. If I ever need another U-HAUL I will only go to this location.

Terri Evans 
Évaluation :
5

Rápido muy amables

Juan Arevalo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas Ellis 
Évaluation :
1

Over charged according to your alls policy by 136 dollars . I'm not a fan of uhaul at moment apparently .they can't do math.

Ben Johnson 
Évaluation :
2

I know with my low rating, you would think I have a lot of nasty things to say, but honestly, the customer service was really good. I set up my truck needs online and within 20 mins I got a call saying that one wasn't available, I could get a bigger size for the same price. When I arrived the next day to get it, it wasn't available as well. Instead of just blowing me off, the clerk found one for me within minutes. I actually really appreciated that. When I got to where the one I'd be driving was located, it was even bigger than the replacement. The staff was kind and helpful. Believe it or not, my experience with the staff was pretty good. My issue is the company themselves. I got the charge for the truck...which was expected, and I even made the mistake of taking the truck to the first place I went to instead of back to where I got the truck. A blunder on my part, but then the very next morning, I received a charge for $300+...for which I still don't know why that happened. I was told make sure I do this so I don't get charged and that so I don't get charged, but I still had $300+ taken out of my account on top of the 170 from the day before. For having a uhaul for about 5 or 6 hours (half what I thought I was going to need it for and paid for) I got charged $500!! A warning was given to me that one can not control what the company does after the initial transaction takes place, but the amount taken out afterwards seemed like it was an excessive amount. Especially since the truck came back in as good of shape as when I took it, minus 1/8 the gas I used and didn't fill it back up with.

James Calvert 
Évaluation :
5

The customer service was excellent. Each time I called for assistance .

Deborah Sweeney 
Évaluation :
5

Go to this location first as the other locations were out of appliance Dollie’s.

Jerry Allen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gisa Emmanuel 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Harold Sutherland 
Évaluation :
3

Le client n'a pas laissé de commentaire.

April Jackson 
Évaluation :
3

Unfortunately I was rented a uhaul with a missing catalytic converter. Manager of facility returned my call next day & was super apologetic.

Wayne Oetinger 
Non les évaluations ont été soumises pour cet établissement.

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