Évaluations des clients Braich Arrow Express

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Braich Arrow Express

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Robert K. le

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I wild recommend that someone from the place you rent your equipment from to set it up, luckily i knew how to set up trailers and all. Not a lot of people do.

Andrew B. le

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Le client n'a pas laissé de commentaire.

Joshua J. le

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I had reserved a U-Haul 20 foot and apparently my reservation was never made even though I was standing there in person couldn't get the vehicle on the store was closed the next day wouldn't answer their phones even the day that I called or when they were open and went another 30 to 40 miles to get another U-Haul they transferred me somewhere else got one supposed to be a one-way trip wanted to charge me for a full round trip of $390 as opposed to the 90 something that I was using and went through two and a half hours of sitting on the phone with whoever was helping me who didn't know how to run the site and just kept telling me I have to go do this this and this whenever it wouldn't work tried multiple times different browsers a worker in trafficking was even one who was on the phone with me for 45 minutes at one point and argued back and forth with me that I didn't know what I was talking about and that I just need to do this do this do this but she didn't understand it wouldn't work kept replying oh my God oh my God oh my God with a sarcastic attitude towards everything I said interrupted me Non-Stop finally was able to drop off the U-Haul the local place in town did a tremendous job but the ones in taneytown or Springdale or even West Siloam springs Arkansas I would not recommend

Tyler W. le

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Le client n'a pas laissé de commentaire.

Lee Ann G. le

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Le client n'a pas laissé de commentaire.

Joshua W. le

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Customer service representative made several comments about how much of a pain it was to deal with a U-Haul “too early in the morning.” She did not seem to enjoy her job at all.

Juan L. le

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Le client n'a pas laissé de commentaire.

DANNY R. le

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Le client n'a pas laissé de commentaire.

Eberardo A. le

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Le client n'a pas laissé de commentaire.

LARRY W. le

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Not a thing.

Randy S. le

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Le client n'a pas laissé de commentaire.

Jeanette P. le

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Le client n'a pas laissé de commentaire.

sarwar A. le

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Everything was excellent.

Rich B. le

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Exceptional location. easy to find and turn around was great.

Paul S. le

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Le client n'a pas laissé de commentaire.

Monica K. le

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Nothing, everything was fine.

THOMAS C. le

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Good

THOMAS C. le

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Always good. Very busy day for them. Good service.

Mark C. le

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One of the lights did not work when it was picked up. Turned into Boone NC and people there very nice. No charge at drop off.

Timothy C. le

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We filled out everything online but when we went to pick up the vehicle nobody was trained to do a rental so we had to wait until another person arrived. Even though we already done everything online and paid we had to do it all again. Terrible way of wasting a persons time.

Paul P. le

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Location is not the problem. The vehicle it self was very noisy on the road. The door insulation can be better to stop so much noise.

Tom W. le

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Le client n'a pas laissé de commentaire.

Harold H. le

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Le client n'a pas laissé de commentaire.

Steve B. le

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No help in hooking up trailer. Never been expected to hook up trailer myself. Asked questions and got no answers. Terrible experience, would never go back.

Adrianne C. le

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Le client n'a pas laissé de commentaire.

Jeff T. le

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A little more familiarity with check out procedure, but overall was good and I was satisfied. Very friendly for 6:30 in AM.

Jay R. le

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The staff wasn't able to pull up my order that I spent several hours on finding a drop off/storage facility to fit my needs. I had to start all over. The staff had to call uhaul customer service which wasn't helpful. I had to end up calling them myself and I made them send me the information I needed via text pic in order for me to complete the order. Worst experience ever. They finally assigned me a trailer only to find out that the left fender was dented all the way to the tire. It took over two hours to get my trailer. I had hired someone to help me move some heavy furniture for a few hours. Since this took so long while the person was at my house ready to help they had to leave before I got there to pick up their kid from school and I had to pay them anyway and I had to load everything myself. I am very upset about it.

Steve M. le

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Great people, very helpful

David H. le

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Le client n'a pas laissé de commentaire.

Jeff B. le

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Le client n'a pas laissé de commentaire.