Customer Reviews for Braudt Automotive of Boscobel Inc
(Concessionnaire U-Haul dans le voisinage)

208 évaluations

702 Elm St   Boscobel, WI 53805

(608) 375-2713

Heures d'ouverture de l'établissement

  • Lun - ven : 7h am à 4h30 pm
  • Sam - dim : fermé
Heures d'ouverture spéciales
  • 7/4/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(608) 375-2713

702 Elm St
Boscobel, WI 53805

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 7h am à 4h30 pm
  • Sam - dim : fermé
Heures d'ouverture spéciales
  • 7/4/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Katrina P. 
Évaluation :
4

Was closed when dropped off trailer.

Garrett J. 
Évaluation :
5

Our overall opinion was excellent!! It went without a hitch!! (I mean we did have a hitch haha)

Karen R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nicholas J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM F. 
Évaluation :
4

I rented a car hauler in Oklahoma. The agreement was that I could drop in off in Prairie du Chien Wisconsin. When I got there today they told me if I dropped it off there it would cost another $400.00. They said my drop off point was in Boscobel WI, over a 50 mile round trip away. They also said there must have been an emergency and Boscobel needed the hauler. I called the place I rented it from near Oklahoma City. They said there was nothing they could do once the trailer left their lot and to call 1-800-u-haul. They said they could change my drop off point to Praire du chien. I called them and they said they could not change the drop off point, and transferred me to some national scheduler, then they transferred me to a wisconsin scheduler. They said the place in Prairie du chien did not accept car trailers, Obviously the right hand does not know what the left hand is doing. So after a big run around I took it to Boscobel, They said there was no emergency and the place in Prairie du Chien should have accepted it. I feel the place in Oklahoma should not have changed the drop off point from what we agreed to. What good in the contract?

THOMAS S. 
Évaluation :
5

Everything was perfect.

Rodney K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Connie O. 
Évaluation :
3

Truck felt like it had a very slight misfire. And rear tires are getting low on tread and the left front wheels brakes were screeching a couple times. I'm a technician and that's just what I thought from driving it. But other then those things it was a good experience

Austin S. 
Évaluation :
2

Location was closed when I arrived, even though the U-Haul website indicated it would be open. I had to use to app to pick up the truck, but there was a problem with the reservation so I had to call. The wait time was about 45 min. After the call the option to "pick up truck" became available, but I needed to provide even more information (I had already checked-in online 2 days before). The app asked for a passport photo, utility bill, a reference contact that U-Haul would phone to verify, etc. I don't have any of that with me - I'm at the pick-up location. I add a friends phone number and get to wake them up at 8:00 a.m. for a call from U-Haul. Overall, PITA pick-up experience. I'm a U-Haul fan, but you can do better.

Brian J. 
Évaluation :
5

Was very concerned initially as the U-Haul parking wasn't visible from the street at night, but there was so much space! Very easy to drop off even a large truck.

Erick V. 
Évaluation :
5

Matt and his Staff are always great to work with and helpful.

Brady D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chuck G. 
Évaluation :
5

The web site would not allow me to take pictures so I could not complete the transaction It was a Sunday so the drop off location was closed Broudt automotive completed the check out for me the following day. Great business would drop off there again A+

Robert D. 
Évaluation :
5

Matt worked with us to get us what we needed and as quickly as possible as our movers shafted us!! We appreciated all the time he took to get us moving!! Thank you!!!

Debbie F. 
Évaluation :
5

Excellent Service!!!!!! Matt was very helpful and knowledgeable for our needs…

Randy P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John R. 
Évaluation :
5

Matt is always very helpful.

BOB B. 
Évaluation :
1

This was the worst experience was drop off. My information was set up for drop off here after hours but UHauls system didn't see it. After sitting on the phone on hold and being hung up on transferred to others who refused to help was ridiculous. The customer service was insulting and and less than helpful. I will never recommend uhaul to anyone. Worst experience ever.

Teresa R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RENEE P. 
Évaluation :
5

Excellent, EXCELLENT customer service --we appreciated the prompt reply via text, that the truck was staged and ready for us before we arrived, and that we were shown how to operate the vehicle!

Katrina A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Florence H. 
Évaluation :
5

Great seamless transaction from beginning to end... great people to work with. Lawrence

LAWRENCE E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cindia C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracey S. 
Évaluation :
5

Excellent Customer Service. Friendly Helpful Staff. This was a last minute Rural rental on a Holiday weekend.This Location did everything right and the rental was as promised!

Rhonda K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSICA J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Calli M. 
Évaluation :
5

I think that Uhaul policy sucks, I had to drive an empty truck 200 miles at 99 cents per mile plus fuel because I was not able to drop off at different location, at no way this is the small business owner fault, he has no control over it. It is Uhaul way to ripoff the consumer, beware before you make a reservation.

Jose M. 
Évaluation :
3

The cost to rent a 10 foot truck for less than 3 hours usage and total of 81 miles was $112.84. That is unreasonable. $19,95 for a 10 foot truck seems too good to be true - because it is! Then add $0,69 per mile, plus $17 for fuel, plus $5 rental tax and $1 environmental fee and the final cost was a whopping surprise of $112.84. Never again.

Ralph S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeanne W. 
Évaluation :
5

Very helpful and friendly Highly recommend

michael S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lauire M. 
Évaluation :
3

Tail light plug was full of dirt and dust, but person that hooked it up gave no shits. Everything worked fine but didn't like all that dirt being shoved into my receptical.

Jared V. 
Évaluation :
5

All good thx

Richardk Y. 
Évaluation :
3

The key was to the wrong truck but they fixed the issue in the end.

John H. 
Évaluation :
1

Wasn't told about the u haul check out and I mentioned it and was treated rude. Also keep track of your mileage cause they estimate it when you pick it up. So turn in, it was less miles than they estimated and they tried to still charge me for what they estimated. Will never go back.

John L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francis K. 
Évaluation :
4

I was told they had wifi. However, when we got there (at 12:30 in the morning) I had no idea which wifi it was! There were many. As it turns out, theirs was "centurylinkxxxx" or something like that. The name (SSID) had nothing to do with Uhaul or Braudt Automotive. Customers either need to be told the Wifi name (SSID) and password or it should be posted outside. As it turns out, I had zero cell reception and had to use the DQ public wifi down the road to complete the checkout.

Aaron O. 
Évaluation :
5

So glad to have this service locally. You saved our moving day!!

Pat U. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Russell S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy C. 
Évaluation :
5

Matt was fabulous and even suggested another U-Haul facility because I was looking for a Cargo Van instead of a 10' truck BUT ended up going with the 10' truck. Service was great and quick. Kudos.

Dominick C. 
Évaluation :
5

The truck was good. Wish I would have gotten a bigger one but it was ok. Merci.

TERRI C. 
Évaluation :
5

Excellent customer service. Jean went out of her way to pick me and my wife up at our motel that was close to 30 miles away and take us to their location to rent a truck so we could get back to Milwaukee. You can't beat that for great customer service!

Stewart S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Corey L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Benjamin A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shane L. 
Évaluation :
5

In and out. Very friendly.

Kresta O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derek S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Loren M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James T. 
Évaluation :
5

The service was so good.

Lucas H. 
Évaluation :
1

FRUSTRATED......prices kept changing Okay for one price...then it went up and up again TERRIBLE

Barbara M. 
Évaluation :
5

Great customer service from Matt and his team. Super easy to rent a truck and they were so accommodating. I'll be back in the future if I need a truck!

Jill O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim M. 
Évaluation :
5

Very helpful and friendly!

Carla R. 
Évaluation :
5

It would be helpful to say where the equipment is located (front or back of lot) when picking up the vehicle after hours.

Greg B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Burdette C. 
Évaluation :
5

They were great.

andy C. 
Évaluation :
5

They allow easy drop off during closed hours. That is much appreciated! Friendly and helpful staff.

Kimberly K. 
Évaluation :
5

Everything is great

James T. 
Évaluation :
5

Everything went perfect !!! nice truck, and nice people !!!!!!!!!

steve P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Misty M. 
Évaluation :
3

It was not the person it was uhaul charged the wrong financial institutions we hadd to drive 1 1/2 hours out of our way to get the truck over all we are very displeased with uhaul

Karen R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Melissa S. 
Évaluation :
3

Have equipment that is in better shape and will make the entire trip without incident.

Dave B. 
Évaluation :
5

I was informed that the rental truck got 10 to 12 mpg. At start of trip, I added the amount of fuel that should have been burned on this trip based on that mpg. The 10-12 mpg must be incorrect because the truck's tank had a lot of excess fuel at trip's end---much more that at trip's start--which cost me $$. The truck was lightly loaded though.

Paul T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter S. 
Évaluation :
4

We had very good service with this transaction everything went well.

Wanda W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANK E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chad H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy B. 
Évaluation :
5

Teaching every person on how to give an employee discount. We had a gentleman that didn't know how to do them.

Paula J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rodney S. 
Évaluation :
5

Was dropped off in Muscoda not Boscobel

Thomas H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Carla W. 
Évaluation :
1

I rented a 20ft back in March and paid in cash. Was told I had to put an additional 100$ down when I arrived to pick up the uhaul. I put the money down and was told when I returned it the next morning I would be refunded. I never got refuned I am still fighting with the company about my 100$ and it's simply ridiculous. There playing games and have absolutely no respect about the fact that they owe me money. It's now June 1st and still no money. I will absolutely never again go through uhaul. Worst experience ever.

Patricia M. 
Évaluation :
3

The reservation itself was misleading and inconvenient. I reserved a truck in La Crosse, WI. The app identified Madison. I contacted UHaul to question/confirm location, to which I was informed it would be La Crosse, only to have it changed to Boscobel, WI. a day before the reservation = Ridiculous! Then this whole 'check-in' with the app is lousy. To request Secondary information/confirmation was a complete waste. The online support was no help. Thankfully, there was a woman who assisted me when I called the 800#... otherwise, a complete headache. The vehicle itself, was just fine. Drop-off location, nothing special - it served its purpose. Overall, just expect better upfront reliability and app-service that actually helps.

William B. 
Évaluation :
4

Merci

judy L. 
Évaluation :
3

stick to what was promised to me

Clark B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carol M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

peter W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph B. 
Évaluation :
3

I reserved a 5x8 ten days prior to needing this unit, and then found the pick-up location had no such trailer. I had to literally hunt around to find a trailer. u-haul sent me to mt. hope Wisconsin, only to find two 5x8s in repair, then had to finaly locate one in Boscobel Wisconsin. Thus I would not recommend U-haul to anyone. WHATS THE POINT OF YOUR RESERVATION PROGRAM?

Marvin A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

larry A. 
Évaluation :
4

Nothing here either.

Roger H. 
Non les évaluations ont été soumises pour cet établissement.

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