Have everything provided that the renter pays for and if not then reimburse them. Also need to fuel the trucks and return the money that is owed to me.Joseph O.
Customer Reviews for Brazos EZ Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Jasey M.
Le client n'a pas laissé de commentaire.Dessie R.
Le client n'a pas laissé de commentaire.Rebecca W.
Reimbursed for gas not used. It's not cheapJustin S.
Le client n'a pas laissé de commentaire.Francis S.
The lady that booked the trailer was knowledgeable and good at her positionCHRISTOPHER H.
Le client n'a pas laissé de commentaire.Sergio L V.
I was supposed to get a 26' truck and reserved it 3 weeks in advance. Uhaul canceled on me the day before pickup after I already had all my hired help lined up and asked if I was OK with a 20'. Without much choice I had to except it the 20' That's when I was sent to this location by Uhaul where the lady first told she didn't understand why I was sent there because she only had 15' trucks. Apparently she is not very observant of her inventory cuz while I was panicking about what to do she called her district manager, only to find out that she only had the 20s. Additionally I was supposed to get furniture pads with my pick up, which this location did not have, so I had to call around my self to find a different location that carried them. Uhaul needs to get their act together. This is twice now that they have failed to get me a 26' truck. And twice now that I've had to hunt down additional equipment to keep my belongings safe.Tabitha H.
Le client n'a pas laissé de commentaire.DANNY F.
My reservation condition was changed to make me pay extra miles without telling me. I contacted the customer support, gladly they give refund.Rolly B.
Amazing service! Will definitely recommendNazareno M.