Customer Reviews for BRD Auto Center
(Concessionnaire U-Haul dans le voisinage)

25 évaluations

6531 Delilah Rd   Egg Harbor Township, NJ 08234

(609) 788-3468

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 4h pm
  • Sam : 9h am à 1h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(609) 788-3468

6531 Delilah Rd
Egg Harbor Township, NJ 08234

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 4h pm
  • Sam : 9h am à 1h pm
  • Dim : fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

My 1 star rating is for Uhaul as a whole and not the location. When we arrived the truck was not there. The lady at the desk was VERY nice and found us a truck a few miles away. Uhaul charged me the mileage on the truck for the extra distance! At the new location they noted on my contract it was an extra 4 miles and I even called to make sure they modified the bill, but I got charged anyway. Now I have to spend another HOUR on hold trying to get this fixed. It was an awful experience for a 4hour rental.

TRACEY Z. 
Évaluation :
5

Quick and easy process! Very friendly!

Bernadette M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

JOSE R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John W. 
Évaluation :
2

DROP the Danbury location.

DONALD G. 
Évaluation :
1

No one is in the office they don't answer the phone and I was charged for an extra day even though the trailer was returned 2 days early

CHRISTOPHER R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRIAN C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KRISTIN T. 
Évaluation :
3

I used the remote 24/7 pickup option using the uhaul app on my phone , however my instructions only said I could only pick up at 0900. Once I went through the app, I still had to go into the store to get the keys from the attendant. The entire process made no sense and was frustrating.

John E. 
Évaluation :
1

I had to disconnect the trailer myself, no assistance was offered. The person who ‘helped' me was not friendly or helpful. I was not checked out at the time I returned the trailer or given any information whatsoever.

April H. 
Évaluation :
1

I picked up the truck in PA at a location that was changed by uhaul after my reservation was made. The PA Location agreed to add miles to the reservation since it was now further for me to reach my destination from the new pick up location. They also confirmed that I needed to have the same amount of gas in the truck when I returned it. I asked this question as there was only 1/4 tank of gas in the truck. The person confirmed the 1/4 tank. The day after my rental was returned, I received an additional charge on my credit card for fuel and fuel taxes. I returned the truck with the amount of gas in it that it had when I received it (as I was told to). If I was told it had to be full I would have done so. When I called the NJ location I was told that I would have to call the uhaul 800 number. I have tried numerous times and cannot get to someone to speak with. This is unacceptable that you charge me for the gas when I was clearly told it had to be the same amount it was when I go the truck.

MARC B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ANGELA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARHUM M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID W. 
Évaluation :
3

placed closed when left the trailer off

TIMOTHY L. 
Évaluation :
4

The staff was extremely pleasant and helpful. He confirmed my appointment the day before. He had everything ready to go for me.

Michael P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTIAN S. 
Évaluation :
1

Have had zero luck in contacting this location via customer support and calling them. No help from the regional manager either. After being charged 150 dollars for some nonsense, I will tell friends to never use uhaul and never use them again myself.

ERIC D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william G. 
Évaluation :
1

I was awaken by a representative who started off saying he didn't receive the equipment. I explained the GPS mix up and told him that we contacted the call center and the property owner next door where the equipment was left. The owner of the property stated that this mix up happens all the time. He then said he had the equipment but would not except it because it was in the lot next door. He then began to get disrespectful with me and after several times of me trying to explain why it ended there he hung up on me. Because of this I will never utilize UHAUL again. I am a single woman and I felt like he felt comfortable in disrespecting me. He lied, threatened extra charges, and then hung up. WOW

Tracey M. 
Évaluation :
3

Just clean vehicles and better gas mileage

gary C. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
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    Accessoires de déménagement

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