Évaluations des clients Breaktime Stores 35 LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Breaktime Stores 35 LLC

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Lark G. le

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Le client n'a pas laissé de commentaire.

John H. le

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Le client n'a pas laissé de commentaire.

Ahmed D. le

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I chose the safe move that costs 14 dollars, they charged me the safemove plus that costs 28 dollars and the guy in the store is steeling customers. The tank was between 1/8th and 1/4th and he insisted that it is 1/4th and told me if you don't agree go to another place. But because I was short of time, I had to take it

Roderick A. le

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Store called me morning of day the truck originally due for drop off and was a little pushy to make sure dropped off on time and wanted me to confirm. Person that called was a little rude overall.

Timothy M. le

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He was very nice ,, even opened up early for me

Diane S. le

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Le client n'a pas laissé de commentaire.

JIM S. le

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Le client n'a pas laissé de commentaire.

William S. le

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Le client n'a pas laissé de commentaire.

Jimmie M. le

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Reservation was quick, easy and convenient!

Michelle H. le

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Le client n'a pas laissé de commentaire.

KELVIN S. le

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Owner or guy I dealt with was super friendly and very accommodating. Pro’s Pro.

Felix C. le

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Le client n'a pas laissé de commentaire.

Javier C. le

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agent seem surprise I was dropping off a trailer but finally figure it out and became easy and quick. No waiting.

Natalia A. le

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Le client n'a pas laissé de commentaire.

Hazem S. le

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Le client n'a pas laissé de commentaire.

Kevin C. le

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Le client n'a pas laissé de commentaire.

Rebekka H. le

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After hours drop off

Leslie B. le

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Le client n'a pas laissé de commentaire.

Richard P. le

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Le client n'a pas laissé de commentaire.

Pascaline N. le

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Le client n'a pas laissé de commentaire.

Tayler T. le

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One of the service guys was very disrespectful. He snatched my keys from me. Yelled at me in front of everybody. Tried to overcharge me for gas. Climbed on me to get in the truck while I was still in it. Told me I didn’t look like I had $25,000 to repair the truck if something happened to it. Very disrespectful and I will NEVER go back there or refer them to anyone. He also tried to charge me a $200 late fee because he was so upset with me but the truck was there 8 minutes before it was due back. The guy that helped me in the end was amazing!

Ahmet Kerim U. le

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Le client n'a pas laissé de commentaire.

David Y. le

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Le client n'a pas laissé de commentaire.

Ashley P. le

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Felt kind of sketch. Not trustworthy, professional or friendly

Dee B. le

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Le client n'a pas laissé de commentaire.

Mahmoud A. le

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The car had some kind of animal waste inside the cabin with a very foul smell.

elaine W. le

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Good - nice guy!!

Matteo P. le

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I think this is the worst experience we have had so far from a customer service perspective. First of all, our reservation was delayed 1 hour at the very last minute. We went there and they said they had no truck and they didn’t know if they were going to have one. (This is the time we had our entire lives in boxes) They told us to go away and that they were going to call us back. We got one call around 2 hours later from the original time, we didn’t answer the phone as we were moving boxes around! We got a tex message saying “U need a truck”, and we replied “yep” (we didn’t have idea who was on the other side of the phone) and then the U-Haul staff member replied “then answer the phone” . How you dare to talk to someone like that?? We were told the truck was there, they rushed us to go to pick it up. We arrived at the location, we were given an estimate for 2 days (even if we just reserved the truck for one day) and we were told to return the truck the next day, that there was no problem, we were supposed to be charged for one day. That was very suspicious... Then, we go to our place to take the boxes and we realized there were no dollies or anything in the truck (which we had reserved and we mentioned to them during the entire conversation, the man even told us he was going to charge us for something extra, even though we reserved it, we didn’t care because we were tired and just wanted the truck) anyways... we called back and the person just kept saying “I’m busy” and kept hanging up the phone. We had to go back to the place (miles are counting against us at this point) and we ask for the dollies. They told us we had the dollies, cause they left those next to the truck. they kept treating us as thieves, as if we would want to steal 2 pieces of metal! We asked them to check the cameras, as they insisted we took the dollies. They replied, “you check the f$&ng cameras” . How in the world can you treat a customer like that. The man started to speak in Arabic, we were truly lucky that our friend who was helping us to move was speaking Arabic too. He talk to the man for around 30 mins and he finally gave us 3 of the 4 things that were in the reservation. We went away and we ended up returning the truck that night, because we couldn’t trust them, even if we were told we were just going to be charged for one day if we were returning the car the next day. In summary, worst experience ever, we will definitely avoid U-Haul at all costs. Please manage your subsidiaries better.

robert Y. le

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Le client n'a pas laissé de commentaire.

Michael J. le

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Le client n'a pas laissé de commentaire.

Timothy M. le

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Le client n'a pas laissé de commentaire.

Joel L. le

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Le client n'a pas laissé de commentaire.