Évaluations des clients Breaktime Stores 35 LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Breaktime Stores 35 LLC

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Elizabeth W.
Évaluation :

Driver's side lock was broken. Check engine light was on. The manager was very nice and helpful, though!

Tyrone B.
Évaluation :

Get rid of the mosquitos and cleaner facility/up keeping.

Dongwook Y.
Évaluation :

I cannot rent 10' truck I already had reserved because they had only 15' in that location. So I need to pay extra for no reason.

VERONICA B.
Évaluation :

Nothing... Everything was Excellent!!!! Loved it!!!!

Louisse O.
Évaluation :

Le client n'a pas laissé de commentaire.

William A.
Évaluation :

Lezetta was very polite, helpful, and patient. She went out of her way to explain the terms of the $1 special rate, and the renter's insurance. She is to be commended.

Ana N.
Évaluation :

Le client n'a pas laissé de commentaire.

Kshitij R.
Évaluation :

Le client n'a pas laissé de commentaire.

Giuliana C.
Évaluation :

Le client n'a pas laissé de commentaire.

Devon F.
Évaluation :

Le client n'a pas laissé de commentaire.

Robert O.
Évaluation :

The guy that works there is awesome at what he does! Great service and such a kind person. He's a real pro! Amazing experience thank you !!

John Ken A.
Évaluation :

It was a very smooth experience. The attendant was so friendly and kind to us. We highly recommend!

Mitchell P.
Évaluation :

Le client n'a pas laissé de commentaire.

Calvin H.
Évaluation :

Le client n'a pas laissé de commentaire.

Jim M.
Évaluation :

Le client n'a pas laissé de commentaire.

José Luis V.
Évaluation :

the truck was dirty and the indu tells you that in the morning you take the contract and that you only deposit the key and they steal your deposit exactly yesterday I had a bad experience and they steal and take your money and call me U-Haul and I answer a Sandra very pessimistic attitude I do not recommend this place is a scammer and I refer I have evidence and video at the time I deliver you order a price and they give you other thieves

Oliver D.
Évaluation :

Very fast checkout, great customer service. Thank you!

Michael M.
Évaluation :

Tell Google maps exactly where it is

Branden N.
Évaluation :

Le client n'a pas laissé de commentaire.

Terry M.
Évaluation :

Le client n'a pas laissé de commentaire.

JIM S.
Évaluation :

Le client n'a pas laissé de commentaire.

Perry P.
Évaluation :

Le client n'a pas laissé de commentaire.

JIM S.
Évaluation :

Le client n'a pas laissé de commentaire.

DeAngela H.
Évaluation :

Le client n'a pas laissé de commentaire.

Vanessa C B.
Évaluation :

Le client n'a pas laissé de commentaire.

Rita C.
Évaluation :

Le client n'a pas laissé de commentaire.

Jordan H.
Évaluation :

I never received one of the dollies I rented. Called multiple times to get cleared of the charges and kept being given a different number each time to call. Which all led back to the same teleservice interface.

Gustavo G.
Évaluation :

Le client n'a pas laissé de commentaire.

Yizhou X.
Évaluation :

Le client n'a pas laissé de commentaire.

rasoul H.
Évaluation :

Le client n'a pas laissé de commentaire.

Lark G.
Évaluation :

Le client n'a pas laissé de commentaire.

John H.
Évaluation :

Le client n'a pas laissé de commentaire.

Ahmed D.
Évaluation :

I chose the safe move that costs 14 dollars, they charged me the safemove plus that costs 28 dollars and the guy in the store is steeling customers. The tank was between 1/8th and 1/4th and he insisted that it is 1/4th and told me if you don't agree go to another place. But because I was short of time, I had to take it

Roderick A.
Évaluation :

Store called me morning of day the truck originally due for drop off and was a little pushy to make sure dropped off on time and wanted me to confirm. Person that called was a little rude overall.

Timothy M.
Évaluation :

He was very nice ,, even opened up early for me

Diane S.
Évaluation :

Le client n'a pas laissé de commentaire.

JIM S.
Évaluation :

Le client n'a pas laissé de commentaire.

William S.
Évaluation :

Le client n'a pas laissé de commentaire.

Jimmie M.
Évaluation :

Reservation was quick, easy and convenient!

Michelle H.
Évaluation :

Le client n'a pas laissé de commentaire.

KELVIN S.
Évaluation :

Owner or guy I dealt with was super friendly and very accommodating. Pro's Pro.

Felix C.
Évaluation :

Le client n'a pas laissé de commentaire.

Javier C.
Évaluation :

agent seem surprise I was dropping off a trailer but finally figure it out and became easy and quick. No waiting.

Natalia A.
Évaluation :

Le client n'a pas laissé de commentaire.

Hazem S.
Évaluation :

Le client n'a pas laissé de commentaire.

Kevin C.
Évaluation :

Le client n'a pas laissé de commentaire.

Rebekka H.
Évaluation :

After hours drop off

Leslie B.
Évaluation :

Le client n'a pas laissé de commentaire.

Richard P.
Évaluation :

Le client n'a pas laissé de commentaire.

Pascaline N.
Évaluation :

Le client n'a pas laissé de commentaire.

Tayler T.
Évaluation :

One of the service guys was very disrespectful. He snatched my keys from me. Yelled at me in front of everybody. Tried to overcharge me for gas. Climbed on me to get in the truck while I was still in it. Told me I didn't look like I had $25,000 to repair the truck if something happened to it. Very disrespectful and I will NEVER go back there or refer them to anyone. He also tried to charge me a $200 late fee because he was so upset with me but the truck was there 8 minutes before it was due back. The guy that helped me in the end was amazing!

Ahmet Kerim U.
Évaluation :

Le client n'a pas laissé de commentaire.

David Y.
Évaluation :

Le client n'a pas laissé de commentaire.

Ashley P.
Évaluation :

Felt kind of sketch. Not trustworthy, professional or friendly

Dee B.
Évaluation :

Le client n'a pas laissé de commentaire.

Mahmoud A.
Évaluation :

The car had some kind of animal waste inside the cabin with a very foul smell.

elaine W.
Évaluation :

Good - nice guy!!

Matteo P.
Évaluation :

I think this is the worst experience we have had so far from a customer service perspective. First of all, our reservation was delayed 1 hour at the very last minute. We went there and they said they had no truck and they didn't know if they were going to have one. (This is the time we had our entire lives in boxes) They told us to go away and that they were going to call us back. We got one call around 2 hours later from the original time, we didn't answer the phone as we were moving boxes around! We got a tex message saying “U need a truck”, and we replied “yep” (we didn't have idea who was on the other side of the phone) and then the U-Haul staff member replied “then answer the phone” . How you dare to talk to someone like that?? We were told the truck was there, they rushed us to go to pick it up. We arrived at the location, we were given an estimate for 2 days (even if we just reserved the truck for one day) and we were told to return the truck the next day, that there was no problem, we were supposed to be charged for one day. That was very suspicious... Then, we go to our place to take the boxes and we realized there were no dollies or anything in the truck (which we had reserved and we mentioned to them during the entire conversation, the man even told us he was going to charge us for something extra, even though we reserved it, we didn't care because we were tired and just wanted the truck) anyways... we called back and the person just kept saying “I'm busy” and kept hanging up the phone. We had to go back to the place (miles are counting against us at this point) and we ask for the dollies. They told us we had the dollies, cause they left those next to the truck. they kept treating us as thieves, as if we would want to steal 2 pieces of metal! We asked them to check the cameras, as they insisted we took the dollies. They replied, “you check the f$&ng cameras” . How in the world can you treat a customer like that. The man started to speak in Arabic, we were truly lucky that our friend who was helping us to move was speaking Arabic too. He talk to the man for around 30 mins and he finally gave us 3 of the 4 things that were in the reservation. We went away and we ended up returning the truck that night, because we couldn't trust them, even if we were told we were just going to be charged for one day if we were returning the car the next day. In summary, worst experience ever, we will definitely avoid U-Haul at all costs. Please manage your subsidiaries better.

robert Y.
Évaluation :

Le client n'a pas laissé de commentaire.

Michael J.
Évaluation :

Le client n'a pas laissé de commentaire.

Timothy M.
Évaluation :

Le client n'a pas laissé de commentaire.

Joel L.
Évaluation :

Le client n'a pas laissé de commentaire.

Wade B.
Évaluation :

First, the man running this very small Uhaul dealer / gas station tried to overcharge me. It was not until I started to call Uhaul corporate that he backed down and found "the solution" to why the charge was going to be 30% more than what I had already reserved and paid online at uhaul.com. Then, upon returning the trailer, he came out and told me his lot was full and that I would have to take it to another Uhaul dealer. I was already running late for a meeting and did not have time to do that. He got angry, walked away, and forced me to disconnect and move a very large trailer around by myself, with no assistance. He did not come back outside to offer any paperwork or final sign-off on the rental. Feeling very mad and mistreated, I left. This experience will definitely cause me to look at other rental companies next time.

Pam H.
Évaluation :

Some A/C,would have been nice for the attendant and the customers. But everything was handled efficiently and quickly.

chianti G.
Évaluation :

When I showed up to my initial scheduled location there were no trucks. I ended up going to 2 different locations before finally picking up my truck. The people I hired movers that were waiting on me and due to this inconvenience I had to spend extra money. This type of service is unprofessional and unacceptable. The final location was perfect though!

Brianna S.
Évaluation :

I was charged for a dolly and furniture pads I never ordered but when I pointed out this mistake the Uhaul representative told me “oh no it's just an estimate you got earlier, the prices can change.” When I examined my receipt and pointed out the extra $20 I was charged he was nice and tried to change it but couldn't so I was told he would call me later when someone helped him. But so far I have yet to hear anything back so it seems doubtful I'll get a refund.

Russell L.
Évaluation :

Le client n'a pas laissé de commentaire.

jan B.
Évaluation :

Le client n'a pas laissé de commentaire.

John H.
Évaluation :

Le client n'a pas laissé de commentaire.

DAVID S.
Évaluation :

Le client n'a pas laissé de commentaire.

Lorenzo B.
Évaluation :

I was completely satisfied with this location, I can't think of something worth improving on :)

Mary M.
Évaluation :

If they lived closest to the location. I flew in to help someone move who doesn't drive. The location doesn't come up correctly when use GPS. The person knew that when we arrived to pick up truck but we were not told that when booking or was it mentioned in reservation. That should be fixed.

Shih-Ching L.
Évaluation :

Le client n'a pas laissé de commentaire.

Beth V.
Évaluation :

Le client n'a pas laissé de commentaire.

Gabe F.
Évaluation :

Great friendly service.

Janet B.
Évaluation :

Tell the operator to stop Gas Gouging He tried to get me to buy the gas at the Texaco Station saying I need 3 more gallons which was not true. I went to Kroger and put 2 more gal in not his $4 Gas Gouging..

ALEJANDRO B.
Évaluation :

When I initially called to book no one answered. I then called a further location where I was able to make a reservation. On the way over I saw several trucks from the location I initially called for. There were several trucks available and I eventually rented from the initial location. Answer your phones. Other than that it was an ok experience.

Muddassir S.
Évaluation :

Le client n'a pas laissé de commentaire.

Cynthia B.
Évaluation :

Le client n'a pas laissé de commentaire.

Mary O.
Évaluation :

Le client n'a pas laissé de commentaire.

David C.
Évaluation :

Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

Retour
Haut de la page