Le client n'a pas laissé de commentaire.cheryl H.
Customer Reviews for Brentwood Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Brentwood, CA 94513
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : fermé
- Mar - ven : 9h am à 12h pm
- Sam - dim : 8h am à 12h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Friendly staff, efficient process. Unfortunately the vehicle was not well maintained on either the interior or the exterior.CHARLES H.
Le client n'a pas laissé de commentaire.Allysun R.
Le client n'a pas laissé de commentaire.Steve T.
Le client n'a pas laissé de commentaire.Michael T.
This U-haul location was very accommodating. The truck we reserved was damaged by the previous renters so they provided us another truck at the rate at which we reserved. The rep walked out with us to review the current state of the truck and how to work many features of the vehicle. We were very grateful for such a wonderful experience checking out the vehicle and checking it back in. Would use Brentwood Self Storage for our moving/storage needs again!Donald H.
Le client n'a pas laissé de commentaire.PETER K.
Excellent serviceTHERESA H.
Everything went well.ANGEL T.
Le client n'a pas laissé de commentaire.BRENT A.
Le client n'a pas laissé de commentaire.LEAH M.
Le client n'a pas laissé de commentaire.RAY M.
Nothing to improve. Personnel were very welcoming and extremely helpful.ERIC H.
The location was easy to get to and very friendly staff.Tricia M.
Friendly and vehicle ready as promisedJohn C.
Le client n'a pas laissé de commentaire.PRECIOUS B.
Le client n'a pas laissé de commentaire.TAYLOR S.
Le client n'a pas laissé de commentaire.DOMINIC K.
Really nice staff, very friendly and helpful.MICHAEL J.
Very professional staff, quick and the best value for your moneyMICHAEL J.
Le client n'a pas laissé de commentaire.RANDALL G.
Le client n'a pas laissé de commentaire.ABIGAIL T.
I will get U Haul here even if I live in a different city.Dennis A.
Absolutely best experience I have ever had with renting a uhaul. Every employee I encountered was professional, helpful, and knowledgeable. Thank you for making what is an awful move not so bad with my truck rental experience. I will recommend this location to everyoneDEANNA G.
Customer service person was great!JUAN A.
Le client n'a pas laissé de commentaire.Mark P.
The facility, equipment etc were very clean, The staff was extremely nice and helpful. I would use this site again if needed and would definitely recommend this location to friends, neighbors etc in need of moving equipment. This location is top grade I cannot think of anything needing improvement.DEREK R.
Le client n'a pas laissé de commentaire.Jeffery C.
Le client n'a pas laissé de commentaire.Wallace S.
Le client n'a pas laissé de commentaire.WADIE S.
Let customers know verbally/upfront about the 20 $fee when checking in if they do not take picture of dash, etc. This process should be made clear during original rental. Inform and then let customers choose vs default cost that comes with a check-in process initiated inside of an email.Mary Beth Betsy R.
Le client n'a pas laissé de commentaire.ARUN K.
Le client n'a pas laissé de commentaire.GEORGE M.
The Brentwood Uhaul location has ayaff that are superior in customer service and take pride in their work. When you see the effort the staff shows getting the vehicles ready, being patient in answering customer questions on the phone and in person, you know that Uhaul is lucky to have such an engaged team. I'd highly recommend renting vehicles from this location.Sandy H.
Kim and Brentwood storage did an excellent job for me.DAVID G.
Le client n'a pas laissé de commentaire.RICKBARRY V.
Le client n'a pas laissé de commentaire.KENNETH K.
Very clean, very helpful, very nice, very personable. Will definately be using this location again and recommending to others when needing a uhaul.Miyuki N.
An incident happen! I only had the truck for a few hours, and drove ir for 35 miles. While l was driving the passenger side mirror broke when l drove over a speed bump and they made me pay for the mirror. Even though it was not my fault they charged 243 dollars for the mirror.Sergio D.
My experience was perfect. I do t know kehstvtp suggest.CARMELA H.
Le client n'a pas laissé de commentaire.MELVYN R.
Le client n'a pas laissé de commentaire.ARMANDO G.
Le client n'a pas laissé de commentaire.ERNESTO A.
Le client n'a pas laissé de commentaire.Ronald A.
The Gentleman that helped me has excellent customer service skills. Give him a raise. Hes an asset to your company.ANTOINETTE A.
Nothing at all keep up the excellent work. MerciKAZETTA W.
The staff was great - I was working on a very tight timeframe and needed to make sure I got the truck on time (... or even a little early). The staff notified me immediately when the truck was returned by the person who had it ahead of me and I was able to pick the truck and complete my tasks on time. I will always try and work with these folks for my future rentals !THOMAS W.
Le client n'a pas laissé de commentaire.ROMAN M.
Zero commentYulito N.
Le client n'a pas laissé de commentaire.JOSHUA B.
Le client n'a pas laissé de commentaire.VALERIE P.
This is the first time Ive rented from this location. Will definitely comeback to this location. The staff was very friendly, and courteous. I could've gone to the one near my house however the lady their was very rude when I rented from that location. Will drive that extra 15min to rent from these folks again.RONEIL B.
The gentleman who assisted me with my Uhaul rental was very helpful and knowledgeable.damon G.
When you call a customer and tell them to come in at 12 to pick up equipment, don't leave a note that you are out to lunch from 12-1:15. the truck I rented online was not available and had to rent something too big. Please communicate better with your customers.Alexander R.
Everything was very good. Professional and friendly staff.Arthur G.
Le client n'a pas laissé de commentaire.Michael D.
Le client n'a pas laissé de commentaire.YUNXIAO G.
Le client n'a pas laissé de commentaire.Marvin P.
Le client n'a pas laissé de commentaire.Aimee A.
Maybe offer a discount to customers when rentals are used in less than time allowedJESSICA W.
Both of the ladies at the front desk were excellent.GENE B.
MR. BARNES WAS EXCEPTIONAL, FRIENDLY, KNOWLEDGEAGLE AND I WISH I HAD TO MOVE AGAIN!! (NOT REALLY BUT HE WAS THE BEST)LESLIE B.
When I fueled up the truck after using it, I watched the gauge, stopped fueling and turned on the truck and the gauge still only moved a little. After doing this several times and putting 72 $worth of gas, started the truck and the gauge jumped to full. I tried to explain to the uhaul rep what happened, their gauge was faulty, I was told uhaul doesn't reimburse for that. Screw you uhaul! I'm sure you want only half tank so this happens to people.Curtis F.
Le client n'a pas laissé de commentaire.Gerardo R.
Can't thinking a thing other than two people at the desk to speed up customer service.ROBERT S.
Le client n'a pas laissé de commentaire.TERESA L.
Le client n'a pas laissé de commentaire.MARJORIE B.
The customer service was kind, knowing and professional.Chris C.
Le client n'a pas laissé de commentaire.DAVID P.
Le client n'a pas laissé de commentaire.Anthony R.
I was very pleased with your front desk customer service rep. He was very professional, personable, and extremely patient. Not only was the price reasonable, but the service was excellent! I now have a new location to rent trucks from.MARIANA R.
Gentleman at the Front desk was great, friendly, helped me get my D/L scanned in correctly. Truck was clean, did what I had to do in 2 hours, Will certainly rent here again.STEPHEN G.
Le client n'a pas laissé de commentaire.JERRY L.
Emory was wonderful to work with and it was a very smooth move! Thank you!!!SUSAN P.
Excellent experience.. Thank you very much Kim..Jeffrey B.
Excellent customer service, friendly and helpful.JOSE R.
Le client n'a pas laissé de commentaire.Samir G.
Excellent experience from first phone call to picking up the truck! Emery was very helpful! Great customer service! Thank you Emery!GARY L.
Le client n'a pas laissé de commentaire.FARZAD R.
Le client n'a pas laissé de commentaire.Kirk C.
Le client n'a pas laissé de commentaire.BIAO D.
I really don't like all the fees that's included but I guess that's how you guys make moneyMOSES R.
Prices were a little too highRONALD G.
Le client n'a pas laissé de commentaire.DARIN E L.
All be backMichael H.
Excellent customer service and wonderful experience.Pelenaise P.
Le client n'a pas laissé de commentaire.Robert F.
Le client n'a pas laissé de commentaire.LUANN H.
Nothing. Please let the staff know that adjusting you mirrors is a class move. I have never had that offered by any uhaul outlet.Robert N.
Have donates available. LolRodger T.
Clean well-equipped service, friendly service!Terrence B.
Le client n'a pas laissé de commentaire.EDWARD H.
Kim was so friendly and helpful. She was very clear about all the paperwork and even walked us outside to go over the inspection protocols. She helped us adjust the mirrors from the outside and all around provided excellent customer service. Thank you for all your hard work Kim!!Lori R.
Le client n'a pas laissé de commentaire.Joshua P.
Le client n'a pas laissé de commentaire.NASEEM A.
Le client n'a pas laissé de commentaire.MARIA G.
Very pleasant experience, It may have been the easiest rental experience to date.Bill S.
Excellent service à la clientèleJessica E.
I have always used U-Haul however, I will shop around next time. 290 $to go 85 miles and a 24 hour rental hardly seems fair. Even one of the U-Haul people agreed with me and double checked my rate.Mike R.