Évaluations des clients Brentwood Spirits

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Brentwood Spirits

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Selina R. le

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Le client n'a pas laissé de commentaire.

ROHAN W. le

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Excellent service. Clean truck.

yolnaya B. le

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Get rid of or fix the app. The process was waaaaay longer than it should have been. The man in charge of the rental was excellent!! He tried helping with the app, tried doing it on his end to make the process faster and was very apologetic.

Oluwabiyi B. le

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It’s perfect

LATASHA W. le

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Le client n'a pas laissé de commentaire.

Janet C. le

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This location is superb so friendly and accommodating. I went to the u haul on Colerain and he did not have any trucks for Friday to Saturday. He went out of his way to find me a truck very impressive in this day and age. Customer service out of this world. A wonderful experience. I was cleaning out my deceased mothers house so I needed a good experience thank you again

wanda R. le

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I was told I could pick up the truck at 9:am the location did not open until 10 am. Then I was told I would have to wait until 11 am. before they could help me. I return the truck next morning before the location was open. I was charged double as if I had the truck for 2 full days

Rebecca W. le

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Le client n'a pas laissé de commentaire.

Steve P. le

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Le client n'a pas laissé de commentaire.

Nimah F. le

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Le client n'a pas laissé de commentaire.

MATTHEW R. le

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We had an excellent experience, minimal wait time at rental desk, friendly staff, clean truck and everything was explained well. I would definitely rent from them again.

jeremy Z. le

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The staff was friendly, easy to work with.

Robert N. le

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Close to my house and the people who work there are very easy going.

ELLEN H. le

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Le client n'a pas laissé de commentaire.

Gerald W. le

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Couldn't get the truck at the assigned time. Had to wait an hour after my original pick up time and to make matters worse the owner had the audacity to call me 30 minutes after I picked the truck up requesting that I return it two hours short of my allotted time because he had rented it during the time I was to use the truck! Never ever again!

Kevin N. le

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Le client n'a pas laissé de commentaire.

SHALITHA W. le

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We were told truck was able to be rented for 24 hours. Find out the next day truck was not listed as 24 hours after receiving emails stating they were unable to get in contact with us. We called to see why the discrepancy and the owner was rude. We are now going to have to rent another truck ( not from U-Haul). Poor service very Disappointed

JOSEPH K. le

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Le client n'a pas laissé de commentaire.

MALCOLM W. le

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Le client n'a pas laissé de commentaire.

Ben H. le

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Friendly and knowledgeable staff. Van in very good condition.

Beverly S. le

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I called and spoke at length about my experience with a representative.

Thomas C. le

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Le client n'a pas laissé de commentaire.

REGINA B. le

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Le client n'a pas laissé de commentaire.

Paul P. le

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While this location is not a large dealer for UHaul, the staff is awesome and will do everything thing they can to take care of you. Sometimes there might be a wait, but I don't think it would be any longer than expected at a dedicated UHaul facility.

DANIEL E. le

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Scheduling the truck was very difficult-almost impossible. Brentwood Spirits said they didn't have anything available. When I called the 1-800 number for assistance finding a truck they said Brentwood had a truck available and arranged it for me. The 1-800 staff were great! Pick up and return at Brentwood were fine.

Rayonna T. le

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Le client n'a pas laissé de commentaire.

Matt S. le

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Good truck.

donald G. le

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Le client n'a pas laissé de commentaire.

Dimple B. le

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Le client n'a pas laissé de commentaire.

Eric B. le

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The people at Brentwood were very helpful, but this is not the location I requested to pick up the truck and it added several miles and time. Also, someone had changed the lock-box code on them and it took quite a while to resolve that so I could get the keys and leave. The furniture pads I picked up were very dirty and some were unusable. Again, the people were fine, helpful, but I do have concerns with U-Haul in terms of how this worked out. I selected the pick up location for a reason, and expected furniture pads to be clean and usable. The people were helpful and I do think they did a good job.

john B. le

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The truck cab smelled terrible and needed more miles

TIMOTHY P. le

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Very helpful in every way, I could not have asked for better service. I have rented other moving trucks in the past, this location was the best.

Orlando L. le

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Le client n'a pas laissé de commentaire.