Le client n'a pas laissé de commentaire.
James L
Customer Reviews for BRI Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The gentleman that checked out the equipment to me at the pick up location was extremely courteous and informative. I had zero issues with equipment pickup.
Thomas HVery nice young man running this establishment. I think he's a keeper....very helpful.
Jerry JVery straight forward with where to put the key.
Danielle TWhen I arrived at the location I was told to pick up my uhaul it was not there. I had to go to another location. The original location seemed to lack good customer service skills in handling the situation.
Greg BWiring on the trailers could be improved. Also correct hours of available pickup on the website would be nice. I scheduled 8 but it didn't open till 9. The amount of time to take delivery could be improved.
Julian LVery helpful staff. Got me in and out with the rental very quickly. Highly recommend
dan aEric was excellent!!
Lori OBRI was quick and efficient. I received the tow dolly I had reserved online within 10 minutes.
Brendan GIt was a very good experience and Eric Dunlap was very helpful and great to work with today. Merci.
VICKI LWhen we returned the trailer we arrived at 4:05pm and they were closed. Their advertised hours are until 5pm. After making several calls to the after hours phone number and NO ANSWER, we contacted another local Uhaul service center and they allowed us to return our trailer to them. I will not use this location in the future. Bad business!... additionally, there was no note left on the door as to why they were closed early or how up reach someone to speck to. Just an unanswerable number?!?!
Terry LI only needed for a day but was charged for 3 regardless of how long I needed it, the staff at this location were super friendly and helpful, not on them for this
MAGGIE MTERRIBLE CUSTOMER SERVICE
KAITLYN SThere was a cleaning fee of $25 assessed which was never discussed and just showed up on the invoice. The condition of the van was the same as when it was rented. Try disclosing all of the taxes and fees since they can at least be estimated at the time of rental.
Eric Pin my opinion the charges for miles should not be. if you return the vehicle with a full tank of gas like you got it, that should be enough. just saying.
SIBYL B