Wiring on the trailers could be improved. Also correct hours of available pickup on the website would be nice. I scheduled 8 but it didn't open till 9. The amount of time to take delivery could be improved.Julian L.
Customer Reviews for BRI Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Saint Albans, WV 25177
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam - dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Raymond L W.
Le client n'a pas laissé de commentaire.David Kenneth Jr A.
Le client n'a pas laissé de commentaire.Randy G.
Very helpful staff. Got me in and out with the rental very quickly. Highly recommenddan A.
Eric was excellent!!Lori O.
Le client n'a pas laissé de commentaire.David D.
BRI was quick and efficient. I received the tow dolly I had reserved online within 10 minutes.Brendan G.
It was a very good experience and Eric Dunlap was very helpful and great to work with today. Merci.VICKI L.
Le client n'a pas laissé de commentaire.Shannon W.
When we returned the trailer we arrived at 4:05pm and they were closed. Their advertised hours are until 5pm. After making several calls to the after hours phone number and NO ANSWER, we contacted another local Uhaul service center and they allowed us to return our trailer to them. I will not use this location in the future. Bad business!... additionally, there was no note left on the door as to why they were closed early or how up reach someone to speck to. Just an unanswerable number?!?!Terry L.
Le client n'a pas laissé de commentaire.Todd V.
I only needed for a day but was charged for 3 regardless of how long I needed it, the staff at this location were super friendly and helpful, not on them for thisMAGGIE M.
Le client n'a pas laissé de commentaire.Stephen B.
Le client n'a pas laissé de commentaire.Eric G.
Le client n'a pas laissé de commentaire.DEREK G.
Le client n'a pas laissé de commentaire.William T.
Le client n'a pas laissé de commentaire.HEATHER K.
TERRIBLE CUSTOMER SERVICEKAITLYN S.
Le client n'a pas laissé de commentaire.Amanda W.
There was a cleaning fee of 25,00 $ assessed which was never discussed and just showed up on the invoice. The condition of the van was the same as when it was rented. Try disclosing all of the taxes and fees since they can at least be estimated at the time of rental.Eric P.
in my opinion the charges for miles should not be. if you return the vehicle with a full tank of gas like you got it, that should be enough. just saying.SIBYL B.
Le client n'a pas laissé de commentaire.harriette H.