Évaluations des clients Bridgeview Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Bridgeview Self Storage

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Tracy H. le

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Le client n'a pas laissé de commentaire.

Trevor S. le

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By far the worst experience I have ever had with u haul (and I have had a couple) i flew from calgary to vancouver, took a taxi to my u haul mobile pick up location only to find out that the truck was locked in the compound and I couldn't gain access to it. Because of this mistake I had to spend money out of my own pocket on a hotel for the night and a taxi ride to the hotel. When I returned in the morning (yet another taxi ride and more money out of my pocket) the keys were not in the u haul and the lady at the front desk informed me they forgot to park the truck outside the gated lot and leave the keys for me. Once finally getting the keys and truck the smell of industrial grade cleaner was overwhelming and made me sick this forcing me to drive from surrey to calgary with the windows down the whole way while it was snowing. Needless to say this is the worst experience I have ever had and a simple mistake by a u haul employee has cost me several hundreds of dollars and out of my own pocket with absolutely no compensation or discount

Mark W. le

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Professional, friendly. Quick and accurate. He was great.

Mike M. le

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Le client n'a pas laissé de commentaire.

Lafrance Jennife S. le

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Le client n'a pas laissé de commentaire.

LASZLO A L. le

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This place is a clean and secure indoor storage facility. Very helpful, accommodating, and friendly staff.

IRINA M. le

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The location was great but your customer sevice on the phone is horrendous. Wasted over an hour just to reseve a truck while I have 4 ppl on a payroll waiting for your horrrible customer service reps transferring me from one depatmnet to another because one of your reps messed up the original reservation and made it for the wrong location. You cost me money so no, I am not happy.

pedro D. le

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Le client n'a pas laissé de commentaire.

Alan N. le

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Le client n'a pas laissé de commentaire.

Alan N. le

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Le client n'a pas laissé de commentaire.

keith R. le

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A dolly should be equipped with all trucks ? That would be great

Terry B. le

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Le client n'a pas laissé de commentaire.

David S. le

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The didn’t have to be so rude and call so much and have some trust

David H. le

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Very professional. 15 min and was driving away in a new, clean truck.

Ryan H. le

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Thanks for explaining to me about the fairly recent 24 hour drop off change. It was a challenge the night i went to return and we were stuck looking around for a half hour to ensure we are not just missing details. Everything was great otherwise though, thanks!

tony T. le

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There were “computer” issues, the older gentleman had trouble navigating the screens and it took a phone call and about 40min to get going. Seems like your systems are hard to navigate. Was there an option for self service?

Iftikhar S. le

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Le client n'a pas laissé de commentaire.

anatoli D. le

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Everything was just very good: staff was professional, friendly, and helpful. Thanks a lot!

Jasmeet A. le

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My storage was locked so had to wait 10 minutes. The dollies were broken. Those are my two concerns. Overall its a good, clean and well guarded storage unit.

Glenn C. le

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Le client n'a pas laissé de commentaire.

Douglas D. le

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Nothing I can think of. The truck I rented was in great working order, and clean. The staff both when |I picked up and dropped off were friendly and professional. I'll always try to rent from this location from now on.

Allen H. le

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Le client n'a pas laissé de commentaire.

Ahmed A. le

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Le client n'a pas laissé de commentaire.

Stephen P. le

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Le client n'a pas laissé de commentaire.

Jenna R. le

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The woman who helped us smelled like marijuana, the truck had tires that were promised to make it over the Coquihalla and we’re not adequate.

Glen W. le

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Location had nothing to do with the poor rating. The people there were helpful however the prepayment of the order was a mess and it took a long time to get the process completed when it should have been quick and easy.

Adam P. le

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Excellent staff, a friendly atmosphere. Great people.

Kim C. le

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Would never recommend this location reserved storage unit and got one to small had to fight for another unit to hold our stuff. Not happy at all

Fernando D. le

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I need to go to this location because the original location I booked for, they didn't have the truck and didn't give any warning to me.

Oleg V. le

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Le client n'a pas laissé de commentaire.

Harpreet K. le

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Le client n'a pas laissé de commentaire.

Jessica C. le

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The person at the desk was very helpful

Suzan B. le

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Although the personnel was great, the the back of the truck seemed to be in need of attention (rubber falling off the bottom of the door).

TREVOR S. le

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Le client n'a pas laissé de commentaire.

GILLIAN H. le

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Good facility. Very helpful staff and good location. Well-lit, clean spaces, easy parking. Prices are a bit high but overall I`m satisfied.