Évaluations des clients Brighton Big Acre

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Brighton Big Acre

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Phillip T. le

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Le client n'a pas laissé de commentaire.

Kip M. le

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Le client n'a pas laissé de commentaire.

Davidclifford F. le

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Le client n'a pas laissé de commentaire.

Kerina R. le

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Le client n'a pas laissé de commentaire.

Michael H. le

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Le client n'a pas laissé de commentaire.

craig S. le

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Le client n'a pas laissé de commentaire.

Michael W. le

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Le client n'a pas laissé de commentaire.

Jeffrey B. le

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Le client n'a pas laissé de commentaire.

Timothy A. le

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I had two major issues. The first was that the price I was given on my email didn't include the trailer insurance so there was an extra $80 I hadn't anticipated. The second was that I couldn't split it over two credit cards.

Bruce H. le

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Le client n'a pas laissé de commentaire.

john B. le

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We had wanted to pick up at the Pinckney location but the day before, we were scheduled at Brighton....which we weren’t expecting and it added an hour + onto our long day.

Patrick M. le

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Le client n'a pas laissé de commentaire.

GUISHENG Z. le

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I returned the vehicle on July 30 about 8:15 PM, but the record show I return the vehicle is July 31 about 9:30 AM. the Haul App works not good.

Johnjoseph L. le

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The clerk asked another employee to check the mileage. When I was ready to take the vehicle there was a big sign on the dash tucked under the sun visors covering the windshield. So I had to wrestle with that so I could leave. I then noticed a McDonalds bag behind the seat. It had leftovers in it. I also discovered an old bag of doughnuts as well. So when I walked these items back into the Big Acre store, the girl behind the counter says," What is all that?" When I told her what and where I found it she never apologized or showed any concern. I promise I will do whatever it takes to not come back to this location.Very disappointing to me...

John M. le

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Le client n'a pas laissé de commentaire.

Matthewphillip S. le

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Le client n'a pas laissé de commentaire.

Jeff K. le

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Friendly staff

Charles M. le

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Le client n'a pas laissé de commentaire.

Matthew W. le

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Le client n'a pas laissé de commentaire.

Timothy G. le

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Le client n'a pas laissé de commentaire.

David F. le

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Understaffed. Difficulties on-line getting me checked in (that were probably the U-Haul website fault and not their fault).

Jamie W. le

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Le client n'a pas laissé de commentaire.

bob M. le

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TEAM WAS GREAT THERE

DEBRA A. le

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Le client n'a pas laissé de commentaire.

ED E. le

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The people I dealt with were very friendly and the trailer I rented worked out great

diann D. le

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Le client n'a pas laissé de commentaire.

Sherry W. le

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The woman at the desk really knew how to process and explain everything we would need to know. The whole thing was extremely easy and this is the place I would request all my future uhaul needs from.

James D. le

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nothing it was all great...Thanks

Ashley B. le

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I rented a one-way truck everything was scheduled fine. I received a call asking to change my drop off location, which I was fine with until I found out it was a location that was closed before Uhaul even called me, and it was incredibly out of the way. I got nothing but attitude from the customer support to a point where I got incredibly mad with them on the phone trying to change my drop off location to the original. I found another location close to my house and I called them to see when they closed and they told me the incorrect time. So when I arrived they were closed. I called support again, they had me do the key drop. I did all the steps downloaded the app. Had to call support again, was transferred 4 times in a matter of minutes. Took an entire hour to drop off the Uhaul at a closed location. I am incredibly disappointed, my family and I have never had such a poor experience with Uhaul, and no one seemed to care or be able to help us.

Daniel J. le

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Faster checkout time.

David P. le

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folks at this location were very helpful and freindly.