Évaluations des clients Bristol Motor Cars

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Bristol Motor Cars

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octavia f. le

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Nothing needs to be improved. Our experience was awesome and the service exceptional

Kevin M. le

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There was no sign indicating that they a U-Haul representative. Drove past twice. When I pulled in again there were no signs. I finally spotted a yellow U-Haul drop box and that was the only indication that I had the right place.

ronald g. le

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Your one way operation is horrible. You cannot expect people to go all over to pick up vehicles. Moreover, delivery to destination needs to be investigated. We went to our delivery destination at 9 Market Place in Palm Coast, Fl and it was abandoned. Called the number and he was done for the day at 3:30 PM. Sent us to another place. He was fast and efficient(UPS Safe Store). Your people in Bristol, Pa on 413 were good. Your central ops person is nasty and awful. She needs to go. She wanted us to go to a bad neighborhood in Phila, pa to pick up truck. Luckily there was a truck in Bristol. Then we had to go to another location to get car hauler. Bristol Motor Cars. Were really nice. All in all, vehicles should be brought to rental location even in one way situation.

Massa-Bu T. le

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Le client n'a pas laissé de commentaire.

Bernard E. le

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Le client n'a pas laissé de commentaire.

Tyler S. le

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Le client n'a pas laissé de commentaire.

Rose M. le

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Le client n'a pas laissé de commentaire.

John R. le

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First of all I did the express check in and we were there for almost an hour. We ordered a appliance hand dolly with the truck, THEY DID NOT HAVE ONE!!! Then we had to go to another uhaul to pick that up. The guy there was trying to charge us again even though I already payed for it in the express check out. The appliance dolly was an old rusted thing with wheels that looked like they were going to fall off!! This was the 3rd time we rented a Uhaul in the last 3 years and this was by far the worst experience!!!

Yamil C. le

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Make sure to have enough Hand Trucks, Dollies, I made a reservation for a truck and a hand truck and end up with just the Truck even worse allither nearby locations didn't have any . Unacceptable

Eric M. le

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Le client n'a pas laissé de commentaire.

Jelissa C. le

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They did not give me anything I asked for. They gave me the wrong dolly. I asked for 5 moving blankets and there were 60 plus in my truck and they just left them in there because they didn’t want to take them out. Then they told me that it was my responsibility not lose them because someone is going to eventually pick them up. Me and my brother had to spend about 15 minutes moving them to the back of the truck because they were scattered all over the truck and in the way. I really want my money back because I think that’ in and of itself is ridiculous. None of them even seemed to know what they were doing.

Tim H. le

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Nice people very helpful and unresponsive to what I told them

Eric B. le

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I placed my reservation for a U-Haul site right off of a turnpike exit. When we arrived to pick up our truck, the representative said he did not have any more trucks and sent us to another location a few miles away. This was at a car dealership and we had to wait over twenty minutes because apparently only one person (owner) could process our reservation. It was very frustrating because we drove 2.5 hrs. to pick up the truck, waited for 10-15 minutes at the first location and 20 minutes + at the second location and we had people waiting to help us move. I feel we should have at least been notified about the location change.

Gregorio P. le

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Le client n'a pas laissé de commentaire.

Stuart S. le

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Le client n'a pas laissé de commentaire.

CHRIS Z. le

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everybody was friendly and helpful. Will go back to this location next time I need a trailer or truck

Arthur S. le

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Le client n'a pas laissé de commentaire.

Elisabeth G. le

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Le client n'a pas laissé de commentaire.

TERRELL G. le

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I am always overcharged when I use uhaul. It's always a reason for something and it's really frustrating. I was charged for safemove when I declined it and was not refunded. I'm just very disappointed in uhaul services.

EDWARD Y. le

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If you're in a rush to rent a trailer, I won't recommend this location. Staff members are very courteous, computer system very slow.

alex k. le

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Despite all our problems with this move, the location, staff and overall experience with this location was excellent.

Codie M. le

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Le client n'a pas laissé de commentaire.