I got the van dirty and I put it on the remarks when I took it, it was raining like crazy and we tracked some Mud in but that shouldn't add 25 fee! I will never rent from you guys and I will be going to enterprise going forward!Nabil I.
Customer Reviews for Brito Super Market
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Sarah G.
Le client n'a pas laissé de commentaire.Jesus L.
I used the express-check-in and it still took 45 minutes. No utility dolly available so I had to buy one at Home Depot. I ordered 4 dozen furniture blankets and only 16 were available. The owner said and I quote, â€œ It wasn't my fault.â€ If so, whose fault is it? This is my 3rd poor performance by UHaul and my last. I won't go into the no-show by the U-Haul moving help crew. I got a text from the â€œindependent contractor â€œ 3 1/2 hours after arrival time that said, â€œsorry for the inconvenience.â€ That is the same wording I got from customer service after more than a hour on hold talking to various â€œno customer serviceâ€ folks. Sad that humans in CS don't have the authority to solve human problems.James H.
It was hard to tell from the mobile check-in and pickup, how far along the verification was. I asked how long it would take and didn't get a response.Sean D.
I had no issues with the location itself, but the mobile check-in process was slow and didn't work, so I had to go inside to check-in.Timothy S.
Le client n'a pas laissé de commentaire.Timothy M.
Really friendly staff. May have to wait until staff serve non U-Haul customers. Though this may be a shorter wait than at an actual U-Haul counter. Great experience!Cecelia M.
offer better renewal ratesRodney B.
The app that they used was slow and on a phone, so it was hard to read, I guess. Other than that, good experience. ThanksJasper S.