Customer Reviews for Brito Super Market
(Concessionnaire U-Haul dans le voisinage)

17 évaluations

3322 Chamblee Tucker Rd   Atlanta, GA 30341

(770) 455-4589

Heures d'ouverture de l'établissement

  • Lun - dim : 9h am à 10h pm

Services dans cet établissement :

Pour nous contacter

(770) 455-4589

3322 Chamblee Tucker Rd
Atlanta, GA 30341

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 9h am à 10h pm
  • habla español

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

COLLEEN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cylynthia B. 
Évaluation :
1

The gentleman that rented the Uhaul barely spoke English, had trouble communicating, navigating the U haul system, hearing and typing payment information and it took almost 2 hours from the time we walked in to pick up the U haul until we drove away with one. Totally unacceptable!

Rebecca H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Walter B. 
Évaluation :
1

No clear directions for pickup. I reserved a truck at the first location and when we went to pick it up the establishment was closed. There was a sign on the door so we left and came back. No one was there. Four hours had passed and Uhaul sent us to a second location. We get to that location and we were able to get the key from the lock box, however the key didn't match any of the trucks on the lot. So we then were sent to a third location and no trucks available. Finally the fourth location had a truck that was too big for what we needed. At this point it was six and a half hours after the initial pickup. All we were told was that, “I'm sorry.” That's not nearly enough for the aggravation and hassle that I had to go through in order to move!!! I would not recommend Uhaul at this point. No discounts, no nothing. The 50 $guarantee for the first location that didn't the truck was what I received. I should have been offered a whole lot more! All-in-all a very bad experience.

ROSE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AUSTIN K. 
Évaluation :
3

You need to give a credit when customers turn in their uhaul early.

Briana R. 
Évaluation :
1

I got the van dirty and I put it on the remarks when I took it, it was raining like crazy and we tracked some Mud in but that shouldn't add 25 fee! I will never rent from you guys and I will be going to enterprise going forward!

Nabil I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesus L. 
Évaluation :
2

I used the express-check-in and it still took 45 minutes. No utility dolly available so I had to buy one at Home Depot. I ordered 4 dozen furniture blankets and only 16 were available. The owner said and I quote, “ It wasn't my fault.” If so, whose fault is it? This is my 3rd poor performance by UHaul and my last. I won't go into the no-show by the U-Haul moving help crew. I got a text from the “independent contractor “ 3 1/2 hours after arrival time that said, “sorry for the inconvenience.” That is the same wording I got from customer service after more than a hour on hold talking to various “no customer service” folks. Sad that humans in CS don't have the authority to solve human problems.

James H. 
Évaluation :
4

It was hard to tell from the mobile check-in and pickup, how far along the verification was. I asked how long it would take and didn't get a response.

Sean D. 
Évaluation :
5

I had no issues with the location itself, but the mobile check-in process was slow and didn't work, so I had to go inside to check-in.

Timothy S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy M. 
Évaluation :
4

Really friendly staff. May have to wait until staff serve non U-Haul customers. Though this may be a shorter wait than at an actual U-Haul counter. Great experience!

Cecelia M. 
Évaluation :
5

offer better renewal rates

Rodney B. 
Évaluation :
4

The app that they used was slow and on a phone, so it was hard to read, I guess. Other than that, good experience. Thanks

Jasper S. 
Non les évaluations ont été soumises pour cet établissement.

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