CJ is awesome ! I've worked with him before. Very professional, helpful and kind.TOMMY N.
Customer Reviews for Brock Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Myrtle Beach, SC 29579
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 9h am à 4h pm
Heures d'ouverture spéciales
- 12/24/2021 - 12/26/2021: Fermé
- 12/31/2021 - 1/1/2022: Fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.DAMON F.
Le client n'a pas laissé de commentaire.Sherrin M.
Le client n'a pas laissé de commentaire.Lori M.
Helped me with drop off . Easy checked truck and everything before I left .Darrien G.
Le client n'a pas laissé de commentaire.Margie G.
Nothing everything went great.Nicholas S.
Everything was great. No improvement needed. This u-haul location was fantastic.John P.
Le client n'a pas laissé de commentaire.JOHN W.
Le client n'a pas laissé de commentaire.CHARLES I.
Le client n'a pas laissé de commentaire.MIKEL H.
Le client n'a pas laissé de commentaire.Bryce G.
Le client n'a pas laissé de commentaire.BRYCE G.
Le client n'a pas laissé de commentaire.BRANDON W.
Le client n'a pas laissé de commentaire.ANDREA D.
I love Brock Storage and U Haul. The are always so kind, knowledgeable, and accommodating. If I could give 20 stars, they deserve it. This has always been a great facility to make life easier. Their storage units are economical and impeccably clean. The trucks always appear to be brand new and just detailed. I would highly recommend this place to everyone without an hesitation.Michael V.
The staff was amazing !! Our belongings were stored in a climate controlled storage space for 4 months and we did not have a single issue. I would highly recommend Brocks !!Ellen P. | Expérience générale
Easy drop off great staffTodd W.
Le client n'a pas laissé de commentaire.Jason C.
Le client n'a pas laissé de commentaire.RYAN K.
Le client n'a pas laissé de commentaire.Steve S.
Le client n'a pas laissé de commentaire.Bryan C.
Fantastic service. the facility was immaculately clean. keep it upFRANCIS M.
Best storage place I have been too. CJ was awesome.Darren B. | Expérience générale
Le client n'a pas laissé de commentaire.Francis A.
Do not changeROMEOALEXANDER K.
Le client n'a pas laissé de commentaire.MICHAEL P.
Le client n'a pas laissé de commentaire.Michael C.
Offer available services. I didn't know you offer piano disassembly and moving. I paid another company 735 $to take apart, wrap, and load onto the truck.BRADLEY T.
bout your serviceted B.
Le client n'a pas laissé de commentaire.CHRISTINE R.
Le client n'a pas laissé de commentaire.JIMMY M.
I would and have recommended this facility. My unit was an inside unit the automatic lighting worked perfectly and the floor and isles were always extremely clean and clear. On my move in and out the staff was available and friendly..ARTHUR D. | Expérience générale
Great Experience. I really needed the 9' Van but the 10' truck worked out OK.. I don't think they offer the vans at this location.Frank B.
No because they chArged me 20 to drop it after hours and I was completely unaware of that charge.Michael H.
Le client n'a pas laissé de commentaire.ALBERT C.
Le client n'a pas laissé de commentaire.SUSAN S.
Le client n'a pas laissé de commentaire.AUSTENCLAYBORNE B.
The customer service was awful. Would not recommend. Could not get keys and was on hold for an hour and a half before Iï¸ hung up. Couldn't get my truck until the next morning. The in person customer service was even worse.MICHELLE D.
The associate was super inviting, made the pickup process easy and seem less. Then at drop off she saw me pull up and came out and meet me at the truck. Amazing 10 out of 10 would recommend this location and use again.Daniel M.
Le client n'a pas laissé de commentaire.Ronald S.
Ensure that customers get EXACTLY what they reserve where they reserve it. I reserved a van 3 months ago because the last time I reserved the van 2 weeks in advance there was no guarantee WHERE I was going to be able to pick it up at. I didnt know that until 2 days before my pick up date. So this time I did it 3 months in advance to avoid that. Well, when I called the day of I was told I was no longer getting a van but a 10ft truck which would not work as I was moving my daughter in to college and the truck would have been too big. The associate at the location said she had no control that it came to her like that. It would have been nice to know this in advance that this was being changed or better yet NOT change it all. I asked how was it determined who got what as I made my reservation 3 months ago so I should have been first to get it. Please do better with the scheduling.WENONA F.
Awesome quick service !Kimberly L.
Le client n'a pas laissé de commentaire.KAYLEE-ANNE W.
Le client n'a pas laissé de commentaire.LEKA B.
Le client n'a pas laissé de commentaire.ROBERT S.
Really nothing easy process and lady was superKENNETH R.
Waited a half an hour to be helped,, was there at appt time. Truck had 1/4 tank of gas in it, not enough to get to destination, 30 min away... Had to go to another u haul place to get the appliance dollie, that was was reserved with my truck... No discount applied for any of inconvenience.... So, no, would not recommend uhaul.DEBRA H.
There was a lot of inconveniences this is the 3rd bad experience I've had with U-HaulPAIGE F.
Le client n'a pas laissé de commentaire.DENNIS A.
Le client n'a pas laissé de commentaire.Clayton C.
You said they were upgrading me to a bigger vehicle because you ran out of the size truck I originally were under contract for and told me over the phone the upgrade was free of charge due to u-hauls mistake. But you charged me for the upgrade! I thought that was weak on u-hauls part!George T.
Very clean facility.Excellent customer service during check in at counter.Easy rental experience.Donald R.
Le client n'a pas laissé de commentaire.Ronald T.
Le client n'a pas laissé de commentaire.MATTHEW K.
Le client n'a pas laissé de commentaire.Keisha L.
Can't improve upon excellent. Jennifer is a gem. The sign on your door is right on. You are awesome. Thank you.kimberly T.
Le client n'a pas laissé de commentaire.CHARLES P.
Le client n'a pas laissé de commentaire.Greg M.
Le client n'a pas laissé de commentaire.SCOTT D.
Very professional and helpful.Steven P.
lady met me at the gate and parked the truck. Merci!DAVID L.
Le client n'a pas laissé de commentaire.Jack G.
Pickup outside of normal business hours was extremely easy/convenientBrian B.
Le client n'a pas laissé de commentaire.GEORGE T.
I have nothing to recommend. The experience was basically effortless on my part. Well done. Friendly representative, good location, no snags.GLEN D.
Nothing - everything was perfect!JEFFREY L.
I am grateful for the service, care & equipment I recieved from the staff at Brocks. From the beginning to the end they extended helpful and above and beyond customer care. I had a situation where I had forgot my wallet In the van, they went out of their way to try to get it to me as quickly as possible, I was heading to the airport in a taxi, during rush hour traffic & very stressed. I had made a horrible mistake, thinking some money was missing and accused them thinking it could have been them. I feel terrible that I put them through it, being they both are kind hearted people and provided excellent service. I am sincerely sorry, I realized I had made a payment earlier in the morning. I had jumped to a conclusion, I had been under alot of duress due to the passing of my mother & the pressure of everything I had been doing during my trip. I sincerely extend my heart felt apologies, and I hope they can understand and forgive me, I am truly grateful for all they did in the aspects of my transaction with them, they are A+. Respectfully, DaraDara W.
drop off process was fast and easy. will definetly use them for any future movesWALTER E.
The key-box lock was not maintained very well. It took 45 minutes and several attempts to get the lock to open. The lock had to be manipulated just right to make it open. It needs to be replaced. Very frustrating!! There were only 3 parking spaces available for customers. If I had been renting later in the day when other customers were there, then I would have had ask to park on someone else's property.Bryan M.
Not enough parking for the after hour returns.David L.
Le client n'a pas laissé de commentaire.ERIC R.
young kid there who knew absolutely nothing about u-HaulTerry C.
Dropped off after hours really no where to drop off vehicles but very nice and clean location.scott O.
Thank you CJ for an amazingly customer service. i will be recommending Brocks Storage indeed.THAVONE I.
It was a pleasure - all was as expected. Can't suggest any improvements.Delbert F.
Arran Brock is very confident an eager to please the customers thank youTerry D.
Le client n'a pas laissé de commentaire.SHAWN K.
Le client n'a pas laissé de commentaire.Tom D.
Have more gas in the tank, so thats not the first thing I have to doRYAN H.
Le client n'a pas laissé de commentaire.Mark W.
Le client n'a pas laissé de commentaire.Rene S.
Le client n'a pas laissé de commentaire.PAUL M.
I rented a 26 foot truck and a trailer to haul my truck to Florida and received no help or direction on how to secure my truck to the trailer. I was told to Google it. I thought this was extremely rude to tell someone that has never done this and to travel 704 miles and worry that your vehicle will make it safely. Again, to be told to Google it, I think is the worst service I ever received. Hopefully I will never have to use U-Haul again!!!!PAUL M.
hassle free experience. reasonable. would use againJAMES C.
Le client n'a pas laissé de commentaire.CHARLES W.
Le client n'a pas laissé de commentaire.GLENN M.
Awesome experience!!Mark G.
Le client n'a pas laissé de commentaire.DAVID W.
I asked for a call regarding my bill, and was never contacted.JOHN P.
Le client n'a pas laissé de commentaire.Joseph V.
Le client n'a pas laissé de commentaire.JASON D.
Brock's is a great storage location.JERE J.
Le client n'a pas laissé de commentaire.BRITT R.
Le client n'a pas laissé de commentaire.JAMES O.
Le client n'a pas laissé de commentaire.JIMMY M.
Very friendly staff, simple and quick process so you can get on the road.JOSHUA F.
Very friendly and made the entire process very easySTEVENJ P.
Le client n'a pas laissé de commentaire.WENONA F.
Jacuzzi onsite would be nice. Maybe heated lazy river going around perimeter of property. Coffee machine in lobby isn't asking too much I hope? Y'all rock :)CHARLES W.
This location was terrific. The woman that helped me was the best.David W.
Services supplémentaires à cet emplacement
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Nous vendons des centaines de produits qui facilitent les déménagements!