Customer Reviews for Brodheadsville Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Brodheadsville Self Storage

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Kimberly W.
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Customer did not leave a comment.

Kimberley W.
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Customer did not leave a comment.

Jacqueline H.
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I had an extremely hard time dropping the truck off. Every time i use uhaul there is something different and it all has to do with technology or a phone or go to a website. I need an old school method. Why not put a punch clock next to the key box if dropping off after business hours. The woman that i rented the truck from didnt make it seem that it was extremely important that i go on line and follow all these prompts. So when it was time for me to drop the truck off there was a ton of problems regarding that as the prompts were a bit confusing and then i had an issue after i took an impossible picture of the odometer. I dont want a crap load of tasks to do when im renting a truck or when im returning it. you have my licence you have my address why do you need people to do anything else other than drop the keys off in a box?

Eric R.
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Customer did not leave a comment.

Harley K.
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The drop off procedures should not require an APP to be downloaded. The link needs to go directly to the uhaul website and the check-in can be done there. Furthermore, charging $20 for a "convenience fee" to check someone in is absurd if they do not have the APP.

Scott L.
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Customer did not leave a comment.

Roger G.
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Jesse B.
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The whole experience was a disaster. Not the locations fault, but UHauls fault. We chose a different location due to time constraints & mileage fees- wound up over 11 miles farther which added substantially to our fees. There was no clear communication about how to get the truck- We had a 9am pick up but the location they sent us to didn’t open till 10 & no instructions were provided on how to get the truck earlier although apparently this was an option. VERY confusing. Very poor website. Next time I will just go elsewhere & do it in person.

michael F.
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The lady was very nice and helpful and explained everything to me that I didn’t understand

paul M.
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Customer did not leave a comment.

David W M.
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Customer did not leave a comment.

Ronald M.
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Customer service there is exceptional.

Diana C.
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My reservation was mishandled and I was sent to 3 different locations for a truck after speaking to customer service 4 separate times. Each time I was assured I would receive a 26 ft truck and at the first 3 locations they did not have this size available. I then received multiple text messages instructing me to drop the truck at 4 different locations. The reservation and pick up process was incredibly unorganized, frustrating, and time consuming.

ALEJANDRO C.
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THE BEST!

Christina F. | Overall Experience |
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Affordable, clean and very friendly staff! Even helped us out when they were closed for the holidays!

DAN R. | Overall Experience |
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Prop manager was very kind. They worked with me well. Thank you

Alexander R.
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Staff was very friendly and helpful. Truck was very clean and facility was easily accessible.

Paul S. | Overall Experience |
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My wife and I were very pleased with the storage facility. The staff was very nice and helpful. We would recommend this facility to family and friends if the need one. Thank you for all that was done

Kim A.
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Customer did not leave a comment.

FRANK C.
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Customer did not leave a comment.

KATHLEEN L. | Overall Experience |
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The people at this facility or kind courteous and always ready to help. I've used this facility on several occasions and I keep coming back there even though I live in Easton.

Franklin S.
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Customer did not leave a comment.

Chester G. | Overall Experience |
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All went well.

CARL M. | Overall Experience |
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Great people great safe place to store your stuff

PAUL F. | Overall Experience |
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We used Broadheadsville Self Storage to keep our items between moves. Its a clean/safe place to keep your valued items.

Sandra L. | Overall Experience |
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It was a big help to us storing our stuff I like that u gave us a military discount that means a lot to us we r in our new home and putting stuff away

Robert W.
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Customer did not leave a comment.

GAIL S. | Overall Experience |
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Very helpful and always contracted you back when letting a message.

joanne D.
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Thought it was very expensive compared to ads you see thati guess i would say are misleading

FERDINAND F.
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Customer did not leave a comment.

Daniel R.
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We asked for one site, the e-mail said it would be at another site, and when they called to confirm, they told us that it was at a third site that was out of the way. The transmission was not great on the truck. But, the people at the pick up and drop off sites were nice.

Jeffrey M.
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Customer did not leave a comment.

THOMAS C.
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This facility has the nicest people who work there! Clean, well lit, easy pick-up and drop-off. I will use the facility again and definitely recommend it.

Ken S.
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Customer did not leave a comment.

Peter G.
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Very nice people to deal with in renting a U-Haul!!! I would definatly recomend this Business to anyone looking to renta U-Hau!!!l

cristean S.
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The only thing that was inconvenient was the hours of opening and closing. Most people want to move early in the morning. Since they don’t open until 10:00 I had to pay an extra day and pick it up the night before.

Rosablanca C.
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I will recommend this location for their quick and courteous service. Thank you

Angela H.
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Customer did not leave a comment.

shawn B.
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John K.
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Customer did not leave a comment.

Uly P.
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It was excellent! I was pleasantly surprised as I thought it would be more difficult. I would do it again and recommend.

marjorie B.
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Great service and help

Pamela S.
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The girl at the counter was very friendly, cheerful, helpful....

Lynn R.
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Great service!!!!! Very friendly and helpful. I believe the nice girl was Stacia, pregnant and sweet as can be. Couldn't ask for a nicer girl! She was nice the day before after I spoke to another lady from their Corp office who was not nice at all. This girl reassured me all was good and my truck would be there. Told me where to go and said she'd be there when I picked up. Such a nice girl can't say enough good things about her!

Anthony D.
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Customer did not leave a comment.

shanon F.
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David J.
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Chris K.
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Robert S.
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Awilda J.
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Nothing

EDWARD L.
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Customer did not leave a comment.

brad R.
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There was a problem with the trailer wiring. When using the right turn signal all the trailer light would flash. It must have a bad ground, because no other trailers I tow have an issue

Michael P.
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The truck was quick and easy to rent. Simple pick up, use, and drop off procedure. Only thing I would change is the starting fuel should be at half a tank or more, I started with a little over a quarter, had to refuel to continue using the truck, and then refueled a second time for return. Otherwise, the truck drive smoothly and was a huge help in moving furniture and my home gym.

Thomas C.
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Friendly Staff who were very helpful Clean New 26' truck great equipment made moving easy

Joseph S.
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This location was convenient, people here were very nice and polite.

Thomas C.
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This location was clean and the workers are friendly and extremely helpful. I would definitely recommend this location.

No reviews have been submitted for this location.

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