Évaluations des clients Brogan Oil Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Brogan Oil Inc

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Michael K. le

Évaluation :

Make sure that everything that was ordered and requested weeks ahead of time was available at the time of pickup so that the customer doesn’t have to wait around.

Shawnetta S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michelle B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Peter G. le

Évaluation :

Le client n'a pas laissé de commentaire.

JAMES G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kevin B. le

Évaluation :

Le client n'a pas laissé de commentaire.

rebecca L. le

Évaluation :

My overall experience with this Uhaul rental yesterday was the worst ever, poor, below average and unsatisfactory. I will not ever use this location again. I will recommend others not either. Yesterday morning during the office paperwork process it took 10 times as long. the gentleman behind the counter asked to see my driver's license and bank card 3 times or more. This same gentleman asked for my telephone several times. This unnecessary additional time held up my movers and I was charged more by my movers. Also, my bank charge had been debited for 3 uhaul truck rental transactions. Then the next day I received an email that stated I had late rental equipment or no equipment turned in. I turned in the truck the same day on Tuesday, August 20th in the evening hours before dark. The truck was filthy dirty and dingy inside the truck ... as if the inside never cleaned or wiped down. I HAVE NOTHING GOOD TO SAY ABOUT THIS RENTAL LOCATION AND MY RENTAL EXPERIENCE. I DEMAND MY MONEY TO BE FULLY REFUNDED! I can be reached at 813-598-2922. Rebecca Lauer

Timothy C. le

Évaluation :

Le client n'a pas laissé de commentaire.

JASON W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Judithmarie B. le

Évaluation :

Since the online could not locate my account/contract, I had to call to check in my trailer return. Was transferred to several people/departments. No one understood why I was calling in my return. Last lady finally took information on my return and noted on my contract.

Roger S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Timothy L. le

Évaluation :

Send your customers to Brogan Oil. Russell Bob Darrell Justin and the whole crew were Awesome.

patrica C. le

Évaluation :

Dropped off after hours.

Robert H. le

Évaluation :

Uhaul's reservation system is completely dysfunctional. I was called 20 minutes before I was suppose to arrive at my original pick up location to be told that there were no trucks available. While the new location was "only 3 miles away" this was during rush hour traffic and the new location was on the other side of the Ohio River. On top of that, they changed the reservation 20 minutes before the new location closed. We arrived right as it closed and they did not have record of our order. Luckily, the person working there was kind enough to stay open and work it out. I will avoid using Uhaul from here on out.

don S. le

Évaluation :

Drop off was quick and simple

marnica W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jakeda U. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ernest T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Devon S. le

Évaluation :

Make drop off points at another U-Haul location. I rented in Cincinnati and moved to Kentucky. The Kentucky location would not allow me to drop off there. I had to drive all the way back to Cincinnati to drop the truck off when finished. It really was an inconvenience

Jeffrey F. le

Évaluation :

Brogan was the best. We just made it minutes before closing and they were so nice and completed our check in very quickly. Asked about our move and how the trip went, asked if they could do anything for us, friendly, and smiled the whole time. Great place to work with.

Kim T. le

Évaluation :

Great Customer service.

Bouba C. le

Évaluation :

Best customer service ever. Manager was very respectful and helpful.

Joshua G. le

Évaluation :

Le client n'a pas laissé de commentaire.

RICHARD G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dave M. le

Évaluation :

Everything from pickup to return went smoothly

Jeffrey S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Sylvia S. le

Évaluation :

Maybe not let the customer wait so long to get help when there are so many employees. I am assuming that because there is only one computer at the front desk, you can only process one customer at a time so that is why I waited patiently. Other than that, staff was friendly and the truck was fine.

Meghan B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Brittany G. le

Évaluation :

Quick and easy pick up and drop off

Jason P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mychelle A. le

Évaluation :

Don’t pull into the parking lot. Turn down Sliker Ave to the large parking lot directly behind the shop.

Linda C. le

Évaluation :

Le client n'a pas laissé de commentaire.