Le client n'a pas laissé de commentaire.Matthew F.
Customer Reviews for Brooklyn Smog Center Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Los Angeles, CA 90063
(Cesar chaves & Eastern / No Customer Parking)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 8h am à 12h pm
- Dim : fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.JULIO A.
Le client n'a pas laissé de commentaire.SHAWN S.
Le client n'a pas laissé de commentaire.Jayme M.
Le client n'a pas laissé de commentaire.YLIANA Z.
Make sure the location drop off is close to the location where the renters of the truck are going to be, My location was 30 minutes out and It was inconvenient to have to change it at the last second.Cristian A.
Le client n'a pas laissé de commentaire.BLANCA M.
Frank was really helpful and experienced. Super great service and very nice people, well maintained vehicle. For sure would recommend and return to this location.EUNKYUNG K.
Le client n'a pas laissé de commentaire.MATTHEW S.
Friendly and knowledgeable! Overall excellent customer service and experience.RONGLIAN X.
Frank went above and beyond to what excellent customer service should look like an aspire to be. Frank made, what was already a very stressful move, a sigh of relief. Frank called to check up on me to see if I needed more time, walked me through how to return the rental should the facility not be open, and took care of finalizing the paperwork when I didn't do it correctly. Frank is my 'go-to' U-Haul person from now on in the City of Angels.ALFRED C.
Le client n'a pas laissé de commentaire.MICHELLE F.
A couple times during the website registration, process was stopped, just froze, and it happened more than once. Still, it was good renting the cargo van from you, will definitely try again when needed. Also thanks to Frank @ Brooklyn Smog Center.Sannie Ling-Huei L.
Le client n'a pas laissé de commentaire.JASPER R.
Really great customer service. Frank is friendly and willing to work with you.MADELINE C.
Frank very friendly, caring, professional and efficient!Joseph D.
Frank is incredible His service is above and beyond! Friendly and great communication. I've been to other locations and the customer service is not good. Frank really took care of me.MYRNA Q.
Everything worked out greatSTEVEN C.
Le client n'a pas laissé de commentaire.Melchor V.
The instructions were very clear and the return was easy.ROBERT A.
Le client n'a pas laissé de commentaire.TRENT E.
Le client n'a pas laissé de commentaire.VERONICA F.
Le client n'a pas laissé de commentaire.JUSTIN W.
frank was really friendly and helpful with the whole experience and how to make sure I got all my deposits back!Jacob L.
Le client n'a pas laissé de commentaire.BELIA S.
Le client n'a pas laissé de commentaire.ELIAS P.
The U-Haul salesman was very courteous and helpful. He made checking out the van very easy.STEVEN S.
Le client n'a pas laissé de commentaire.JASON W.
Le client n'a pas laissé de commentaire.GEORGE W.
The man who helped me rent my truck (I think the owner) was the BEST. So helpful and understanding and patient. 10/10 recommend.Ishita M.
Explain that photos should be kept for customers' records and that the online check-out process doesn't allow photo uploads (photos have to be taken via the web browser during checkout)REBECCA D.
Honestly you guys are WAY to pricey people are moving we're already spending on too much for you guys to charge for every mile plus gas ? ridiculous I would never recommend you guys worst service ever.CINDY P.
FILLED UP GAS TANK TO EXACT LEVEL AS TO WHEN I PICKED UP TRUCK. HOWEVER FRANK LOPEZ THE MANAGER ACCUSED ME OTHERWISE AND CHARGE ME AN ADDITIONAL 9,35 $ THIS PLACE SUCKS!!!!!!!!!!!!!GLENN S.
Reserved at 12 PM didn't receive it till 12:30 PM I guess I'll comeJAZMIN M.
Le client n'a pas laissé de commentaire.JEREMIAH M.
Le client n'a pas laissé de commentaire.Anthony U.
Le client n'a pas laissé de commentaire.ALEXIS P.
Le client n'a pas laissé de commentaire.ARTURO O.
Le client n'a pas laissé de commentaire.Armando P.
It's been a few years since I rented from U-Haul â€" and wow am I amazed. Renting via the app, returning via the app. Congrats on evolving so seamlessly with the times. Will rent again and again.DANIEL M.
The Power steering on the truck was non existant. I drove it from LA to Napa with steering that over steered in both directions. Also we were approached by a small south American man named Carlos who was eager to get his crew (2 older South American men) and himself hired by me to help us load the truck we had rented to move. Several of the new pieces of furniture were damaged in the move. It was hard to keep track of them and their movements around our property. After I left with half of my goods in the truck, Carlos and his movers came back to my house (as witnessed by my neighbors), and stole the remaining property that I was returning for later that week. There of course is no recourse other than a police report (which got me nowhere), BE CAREFUL WHO YOU HIRE OFF THE STREET,Patrick C.
Perfect experienceGEORGE G.
Le client n'a pas laissé de commentaire.JESUS G.
Le client n'a pas laissé de commentaire.CHARLIE D.
So helpful and kind! Thank you! :)Allyson N.
Excellent service à la clientèleGabriel T.
Le client n'a pas laissé de commentaire.Isabel B.
Le client n'a pas laissé de commentaire.LORIN H.
Staff was courteous and thoughtful. I had a very smooth and pleasant experience.JAMAAL M.
Le client n'a pas laissé de commentaire.YAN B.
Frank was very friendly and helpful! I will use this business again for my Uhaul needs.KIMIHICO M.
Fast, easy, friendlyMICHAEL A.
Le client n'a pas laissé de commentaire.Boanerges B.
Frank was awesome! :)RUBEN M.
Frank is very nice.CHUTINAN H.
Ridiculous all in all. Contacted customer service and about this truly horrific moving experienceTinea L.
Thank you very friendly customer serviceClaudia L.
Le client n'a pas laissé de commentaire.Lysander V.
Friendly and efficient.Sergio R.
Le client n'a pas laissé de commentaire.VERNON M.
I wouldn't recommend this location to anyone. I can't believe that the guy name frank represents uhaul really sketchy when I return the truck he kept calling Me through the 4 hours Rushing me rudely and very demanding yelling at me and told me not to do the return online that he would take care of it or else I would be charged for two days he made me give him 50$ claiming that uhaul is going to charge him for a gas fee of 50. 00$ didn't let me leave until I gave him the cash he threatened me and my brother I have a videoJose T.
Not a thing. This is the 4th time I have rented at this location and he has always been professional and a mensch.Michael R.
Get staff that knows what they are doing and have some customer service experience Remind them to wear a mask when speaking to customersPauline S.
Le client n'a pas laissé de commentaire.DEMETRIO H.
Le client n'a pas laissé de commentaire.DEMETRIO H.
Clean the urine out of the truck before renting it to someoneHans W.
Frank is friendly and very helpful. Definitely goes the extra mile to help his customersMichael R.
Air conditionAbel R.
Le client n'a pas laissé de commentaire.Maegy L.
Mr. Lopez was very professional, prompt courteous.KENNETH H.
Le client n'a pas laissé de commentaire.MARICELA A.
Le client n'a pas laissé de commentaire.pedro E.
Le client n'a pas laissé de commentaire.RAED A.
Le client n'a pas laissé de commentaire.ERIKA M.
Le client n'a pas laissé de commentaire.Valerie S.
Schedule pick up was for a non- existing U-Haul facility, I recommend removing the South Gate address from your U-Haul website. The confirmation sheet also had the wrong address for pickup. Very unpleasant circumstances. However, The Brooklyn U-haul representative Frank redeemed the situation and was very pleasant to work with.LINDA V.
Person helping on location did not wear a mask. Friendly man but lack of mask made me uncomfortable as I am immune-compromised.Mark G.
Very friendly customer service.Marnin Grace Gar A.
Le client n'a pas laissé de commentaire.RAYMOND L.
Le client n'a pas laissé de commentaire.ALEJANDRA M.
Le client n'a pas laissé de commentaire.david B.
I was charged for damage when we did not damage the vehicle and had insurance on the vehicleDaniel R.
Le client n'a pas laissé de commentaire.Tommy K.
The place I had rented from was adequate. However I had a real difficult time with the original place I had reserved a truck from. When I arrived the place was locked and there were no instructions given to get the rental. When I called their number no one answered. I called the main customer line and they redirected me to the Brooklyn smog center where they had no idea about my rental either, I also had to take a scooter to the location because I left my vehicle at home and it was very inconvenient because of the distance. I had to call customer service for a second time and amidst my increasing frustration we finally settled the problems.Jon M.
Le client n'a pas laissé de commentaire.Jeannette G.
Le client n'a pas laissé de commentaire.jesus G.
Excellent service!!! Thank you!Jose H.
Le client n'a pas laissé de commentaire.Geneva A.
Le client n'a pas laissé de commentaire.Xiaoyu L.
This was the first time having used uhaul to move and then got charged a cleaning fee... Dust happens and it was a simple clean that I have never been charged for before. This will be the last time we use Uhaul for our business. Merci.Christian M.
Le client n'a pas laissé de commentaire.William G.
Le client n'a pas laissé de commentaire.Jose A S.
Frank was helpful and responsive. Also a nice guy.Andrew K.
Le client n'a pas laissé de commentaire.wilfredo R.
Frank was extremely helpful and friendly. Great job. Highly recommend this location. Merci.Joseph I.
Frank made my experience very pleasant and easy. I had a problem with the online check out process and Frank was awesome enough to work with me. Thank you for his professionalism and great work.Agustin P.
Le client n'a pas laissé de commentaire.Claudia S.
Nothing great customer serviceJorge O.
Just wanted to say Thank You Frank for All Your Help. You Assisted and Walk me tru and explain in detail My choices and were patient with me and my concerns. I would Again used this location Again if I had to. I recommend this U-haul location in East Los Angeles on Cesar Chavez Ave and Eastern Ave.Jesus G.