The auto trailer was not inspected before I picked it up. I could not read the instructions on the trailer as they wore off. The attendant did not know/could not explain all of the safety features on the trailer.I had to watch the videos and get friends to help. ALL the nuts on ALL the tires were loose- some were finger loose. I had to take it to a tire shop to have inspected and have all nuts tightness and tires adequately inflated. The safety features of the braking system of the trailer was not explained. If this trailer was used and wasn't looked at, most likely wheels would have fallen off due to lack of inspection. I am in awe of the poor condition of this trailer. I had 1800km to travel. The safety of me, passenger and all other drivers were at stake. Poor safety check and inspections in UHaul.Heather B.
Customer Reviews for Brothers Inn
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Thomas Michael S.
I had requested moving blankets when I did my reservation, one the reservation doesn't say it's an additional charge per day for those blankets but I was charged full price for 12 blankets when they could only provide 6. The guy had no idea how to check the oil in the truck. My husband had to show him how to open the hood. Would be appropriate to rent a truck out full of fuel so it can be returned full. Rather than return with a quarter of a tank. How much is a quarter of a tank. One way for it to be returned with more fuel in it then when it left and on someone else's dime.Eric T.
Le client n'a pas laissé de commentaire.GRIGORE T.
Le client n'a pas laissé de commentaire.warren K.
Moving van number has been sent to cvse due to lack of maintenance.Evan K.
Nice staff at location as wellMike M.
Le client n'a pas laissé de commentaire.JATINDER N.
Le client n'a pas laissé de commentaire.Nikolaus M.
Trailer was filthy inside and out. I had to take it to a car wash and clean it before I could use it. Also, one tail light was not working.Ed T.
Le client n'a pas laissé de commentaire.DARCY W.
Actual scabbed up meth heads walking around and living in the hotel at this location. Owner doesn't seem to care about the kind of people hanging out. Don't recommend to anyone. I will not be picking up or dropping off at this location again. Uhaul should look at closing this location down.Tyler M.
I haul representatives must actually confirm a reservation if a client has placed one online. If there isn't actually any equipment at a Uhaul location, the reservation cannot be confirmed.Brody Francis Y.