No one answers the phone and no one calls to tell you what unit number is yours, sat outside of the gate for over 30min before cancelling online
ELI KOHL | RéservationCustomer Reviews for Brown Bear Storage, LLC
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Friendly staff, convenient location. Reasonable prices!
steven james dahl | RéservationCurtis was great to work with but rodents infested my storage. Very gross.
Phil Ritchie | Expérience généraleGreat units and service. Curtis is great
Adam Sorich | Expérience généralePrice of monthly fee for storage was excellent. Did not increase the monthly amount our stay of 3 years. Very satisfied .
JEANNETTE KELLY | Expérience généraleCurtis was super helpful and sweet! I appreciate the great customer service!(:
Rachel Underwood | Expérience généraleGreat service
WENDY MONTRELLI | Expérience généraleThe staff were super friendly and eager to help.
Doug Green | Expérience généraleMove in & move out process was fast & easy. Property manager was great to work with. The facility had a fire. Appears waiting on debris to be removed.
Melodie Lamb | Expérience généraleThe units were dirty most had broken doors and garage in them. There is people living in the empty units and some in units they rented. A tenant who had a unit next to ours was allowed to live there fell a sleep with a cigarette so they say. We lost everything in our unit to a fire. Maintenance/facilities guy could could hardly walk had trouble getting in out of his truck let alone take care of the place. Would not recommend this storage facility to my worst enemy
Kelly Davenport | Expérience généraleNo refund on unused days after being paid in advance. Rentngettongnro high. Losing sight of customer
MICHAEL LAMARCHE | Expérience généraleGreat customer service and affordable prices!
Privacy Request | Premières impressionsWe did not use this storage place, calls we`re not returned, store unit inaccessible.
Privacy Request | Premières impressionsEvery number you call it goes to one person who never answers the phone. Then I was given my information over the phone and it wasn`t correct. Tried to call back and no one answered
Privacy Request | Premières impressionsThe kiosk key board did not work. There were no instructions or option to access a reservation made from U-haul. The customer service line did not answer my calls or return my message.
Privacy Request | Premières impressions