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Jacqueline C | Expérience généraleCustomer Reviews for Brownwood Climate Controlled Storage
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Clean storage with good and friendly service. Kirt helped me with a change to my contract, making the whole process easy.
THOMAS M | RéservationSuggest you find a new supplier for your combination locks. They do NOT work well
Al P | Expérience généraleKurt was very friendly and professional. We looked at several other locations and talked with many other people but when we found this storage place that had great access and Kurt was very welcoming and made us feel more at ease so we chose this facility.
Doc T | Expérience généraleLove being at this facility. Never felt like our boat was ever in danger. We actually never thought about it being there until we needed to use it lol
Tracy C | Expérience généraleExcellent support staff. Very satisfied.
Jack C | RéservationWell protected from the elements, safe and secure!
Randy B | Expérience généraleVery good, professional, and helped us during our need for storage as we waited on our location to be ready for a new restaurant!
Henry P | Expérience généraleThis was a great place to keep my RV. The bays were covered and well set up. There was plenty of room to maneuver and park. Security was good and the area well lit. I have recommended this facility several times and will go back if I need storage again.
Michael R | Expérience généraleThe only issue we had was spiders had infested everything. Due to the location, it was inevitable though. The storeroom itself was very clean when we moved in. The staff has always been very helpful and avaiable.
Rhonda B | Expérience généraleThey treated the storage, no leaks and very clean!
Gabby M | Expérience généralethe manager - Sarah is very friendly and goes out of her way to help you in any way. Thank you, Sarah.
Diana K | Expérience généraleOur storage unit received water damage which was not caused by our contents. The damage was verified by the office manager. We had purchased the required insurance for the contents. So we filed a claim due the damage. Our claim was denied stating that after the adjuster talked with the management that it was determined that the water seeped up from the 6 inch concrete floor. Of course, this would not be covered per the policy. Several of our signed and numbered prints were severely damaged and are now worthless. 2 mattresses in the unit soaked up the water 1/3 of the way. They are also ruined. Our wood furniture has mold on the bottom which we were able to restore at our personal cost.
Evonne S | Expérience généraleSarah was wonderful and always helpful. I would tell her boss that she's a keeper.
Bob M | Expérience généraleNot a big deal but the inside auto light was on a short timer and always turned off while in the storage unit.
RONNIE T | Expérience généraleThe space size, condition and location are perfect.
Teri P | Réservation